Front of property

Reviews of Kyriad Troyes Centre

3 out of 5
Kyriad Troyes Centre
44 Avenue Chomedey De Maisonneuve, Troyes, FR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 939 reviews" "
Rating 8 - Good. 351 out of 939 reviews" "
Rating 6 - Okay. 35 out of 939 reviews" "
Rating 4 - Poor. 11 out of 939 reviews" "
Rating 2 - Terrible. 6 out of 939 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff it was a pleasure
Really friendly and helpful staff. Excellent service.
Stayed 1 night in Nov 2023

10/10 Excellent

Simon, Aberystwyth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent base to walk into Troyes , quiet area with useful local shops, garage and restaurant / bars

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Hard bed and pillows but everything else great.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

SAFI

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel as an overnight stop on our way south. The hotel was easy to find, the welcome was friendly and efficient and the room was great. It’s not a luxurious hotel but had everything we needed. The bed was comfortable and the bathroom was clean & functional. The parking is under the hotel and felt very safe. We walked into the centre of Troyes, which took about 15 mins.
Stayed 1 night in Jun 2023
Response from Maeva on 13 Jul 2023
Hello Christopher,Thank you very much for taking the time to share your good experience at our hotel.We hope to see you again soon for another stay,Best regards,The Kyriad Troyes Center team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Maeva on 13 Jul 2023
Bonjour, Merci beaucoup d'avoir pris le temps de partager votre bonne expérience dans notre hôtel.Nous espérons vous revoir prochainement pour un autre séjour,Bien à vous,L'équipe Kyriad Troyes Centre

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude and unhelpful staff. Very noisy location.
Stayed 1 night in May 2023
Response from Maeva on 13 Jul 2023
Hello, Thank you for sharing your feedback.Please let us now, in which situation you found out the staff "unhelpful and rude". Best regards.Kyriad Troyes Centre Team

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very difficult due to size and configuration of parking garage. But room nice, lovely to have coffee, etc set up and at reception Jean....Jean Louis? Jean Pierre? Jean I cannot remember was wonderful, extremely helpful. Also hotel location close to downtown was good. You were better than the Ibis hotels we stayed at!
Stayed 1 night in May 2023
Response from Maeva on 13 Jul 2023
Hello, Thank you so much for the good feedback on Jean Philippe.We are so pleased that your enjoyed your stay here.Looking forward to seeing you another time,Best regardsKyriad Troyes

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2023
Response from Maeva on 19 May 2023
Cher NicholasMerci d’avoir pris le temps de laisser un commentaire sur notre établissement, nous sommes heureux de lire que votre séjour s’est bien déroulé. Nous espérons vous revoir très bientôt.Meilleures salutations, Kyriad Troyes Centre

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay close to the old town
Well placed hotel within walking distance of Troyes with its many picturesque half timbered houses and quaint cobbled streets. Good size room and plentiful buffet breakfast.
Stayed 2 nights in Apr 2023
Response from Maeva on 19 May 2023
Dear Derek,Thank you for sharing your feedback about our hotel.We are very delighted to see that your stay with us was pleasant.Looking forward to seeing you soon, Regards, Kyriad Troyes Centre

10/10 Excellent

Gabriel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Mar 2023
Response from Maeva on 19 May 2023
Cher Gabriel, Merci d’avoir partagé votre expérience sur Expédia.comNous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau.Kyriad Troyes Centre

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Maeva on 28 Feb 2023
Bonjour PaulNous vous remercions d’avoir pris le temps de laisser votre avis.C’est avec plaisir que nous lisons que vous avez apprécié votre séjour dans notre hôtel.Dans l’attente de vous recevoir à nouveau,Cordialement, L’équipe Kyriad Troyes Centre

8/10 Good

Chun-Yen

Stayed 3 nights in Dec 2022
Response from Maeva on 23 Feb 2023
Cher client, Nous vous remercions d'avoir laissé des bonnes notes à notre établissement.C'est un plaisir de voir la satisfaction de nos clients.Nous restons disponibles pour la réservation de votre prochain séjour,Amicalement, L’équipe Kyriad Troyes Centre

6/10 Okay

Lesli

Stayed 1 night in Dec 2022
Response from Maeva on 19 May 2023
Chère Lesli, Merci d’avoir partagé votre expérience.Nous aurions aimé avoir plus de détails quant au sujet de votre notation.Meilleures salutations,Kyriad Troyes Centre

4/10 Poor

M

Stayed 1 night in Nov 2022
Response from Maeva on 19 May 2023
Bonjour cher M, Merci d'avoir pris le temps de laisser une mauvaise note sans commentaire. Ceci ne va pas nous aider à progresser.Bien à vous,

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for a stopover.
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

K

Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for an overnight stay to break a long journey. Comfortable room and nice selection at breakfast. There is a pizza place next door but it’s only about a 10-15 mins walk into the main square for more choice of restaurants and you’ll get to see some of the sights of Troyes on the way. There is underground secure parking for 10 euros a night accessed around the side of the hotel. If you email before you arrive they will reserve your place but we didn’t do that and arranged on arrival with no problem (you need your room key to access it on the way in).
Stayed 1 night in Sep 2022

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t know about having to pay for parking on site and not keen on leaving car at a shop down the road or in a field. Other than that it was absolutely fine, spacious, clean room, good air con, close to centre, good breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
clean, air conditioned and comfortable.
Stayed 1 night in Aug 2022

8/10 Good

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities
No thrills, acceptable for one night
Small, no thrills hotel. A small room, no refrigerator. One night just to pass through.
Stayed 1 night in Aug 2022

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was not fully made up and smelled of cigarettes, but the reception staff were very quick to rectify and give us a different room. I’ve stayed here several times before and will do again - underground parking is very convenient and it is an easy walk to town for dinner. Great pit stop if you’re driving to/from the south of France back to Calais.
Stayed 1 night in Jul 2022

8/10 Good

Edwin

Stayed 1 night in Aug 2022

10/10 Excellent

Mr Edwin J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Stayed 1 night in Jul 2022

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value for money hotel, an easy walk from the historic centre. Perfectly comfortable for our 2 night stop.
Stayed 2 nights in Jul 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service
Excellent Hotel
Guided by SAT NAV finding the Hotel was easy. Within minutes the reception staff booked us in and allocated a room also easy instructions for garage access. Our one night stay was great which ended in an excellent breakfast to see us on our way - thank you .
Stayed 1 night in Jun 2022

8/10 Good

Richard, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel, the room practically designed.
Stayed 1 night in Apr 2022

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. A very relaxing and comfortable place to stay
Stayed 1 night in Apr 2022

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size, quiet room. Short walk to historic town centre. Helpful staff.
Stayed 1 night in Mar 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop-over close to old town
We needed an overnight stop en route to the Alps and wanted to explore Troyes while we were there. The Kyriad Troyes Centre was easy to find, welcoming, and comfortable. It’s a 10-minute walk into the old town and we enjoyed it. Free parking on the street felt a little risky but turned out well. The pizza restaurant next door was closed Mondays so we picnicked in our room. Kettle and tea bags were much appreciated. We could have had room service but were tired. After a good sleep we enjoyed breakfast. The only slight downside was that whilst our room was very clean, the carpet was a little soiled.
Stayed 1 night in Feb 2022

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chaotic Breakfast
Nice hotel very centrally placed. Clean and comfortable rooms. Very good service with underground secure parking, at a charge. It’s a bit tight if you have a large car. Breakfast was chaotic, nowhere near enough seats, they ran out of trays, mugs, glasses and baked goods. The staff were run off their feet trying to replace everything. It might be an idea to stagger breakfast times to limit the amount of people in the dining room. Good breakfast though
Stayed 1 night in Oct 2021
Response from L'équipe du Kyriad Troyes Centre on 18 Nov 2021
Merci

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great rates
Great location. Quick access to town. Comfortable bed and room nice and clean.
Stayed 2 nights in Oct 2021
Response from L'équipe du Kyriad Troyes Centre on 12 Oct 2021
Dear Customer, Thank you for sharing your feedback. We are delight that you enjoyed your stay and look forward to welcoming you again.

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good surprise
Pleasant Hotel, very clean, good looking, friendly team
Stayed 1 night in Apr 2021
Response from Kyriad Troyes Center Team on 23 Apr 2021
Dear Richard, Thank you for taking the time to share your experience. We are delighted that you enjoyed your stay with us. Kind regards,

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Covid compliant, very comfortable, very spacious rooms and very quiet despite being close to a main road.
Stayed 1 night in Aug 2020
Response from L'équipe Kyriad Troyes Centre on 23 Aug 2020
Dear John, Thank you for taking the time to give us your opinion following your stay at Kyriad Troyes center. We are delighted to read that you had a pleasant stay with us. We make every effort to keep each client safe We remain at your disposal, See you soon, The Kyriad Troyes Center team

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from L'équipe Kyriad Troyes centre on 15 Mar 2020
Monsieur, Merci mille fois pour votre commentaire. L'équipe Kyriad Troyes centre

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from L'équipe Kyriad Troyes Centre on 16 Feb 2020
Bonjour, Un grand merci pour ce beau 4/5

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from L'équipe Kyriad Troyes Centre on 18 Feb 2020
Bonjour Alison, Merci pour ce très beau 8/10, Nous sommes ravis que vous ayez passé un bon séjour,

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from L'équipe Kyriad Troyes Centre on 18 Feb 2020
Cher Ian, Merci pour ce gentil 10/10,

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from L'équipe Kyriad Troyes Centre on 5 Feb 2020
Bonjour, Un grand merci pour cette belle note :)

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Good service, very nice hotel, good beds
Stayed 1 night in Jan 2020
Response from L'équipe Kyriad Troyes Centre on 7 Jan 2020
Bonjour, Un grand merci pour cette belle note :)

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
Exceptional support from reception staff
Stayed 1 night in Jan 2020
Response from L'équipe Kyriad Troyes Centre on 6 Jan 2020
Dear Kay, Thank you for this very nice review :) We remain at your disposal

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly lady on reception, clean and tidy room. Request for adjoining rooms satisfied.
Stayed 1 night in Dec 2019
Response from Team Kyriad Troyes Centre on 28 Dec 2019
Dear Zoe, We really want to thank you for this very nice review, We stay at your disposal, Have a very nice day,