Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Kind regards,
Anastasia Eschenko
Guest Relations Manager
10/10 優異
christy (hong kong)
2018年8月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
a vy good hotel
we have a good experience in this hotel during our six nights stay. hotel is located in the city center, close to the metro, there are restaurants and shops nearby, staff are nice and helpful! will recommend to friends who are travelling to moscow!
christy
於 2018 年 7 月住了 5 晚
Guest relations manager 於 2018年10月16日的回應
Dear Christy, let me thank you for a nice review about our hotel. We are more than happy when guests leave a hotel with nice impressions. Looking forward for your next visit! Sincerely, Alina Alekhno
10/10 優異
真實旅客
2017年11月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great location, very helpful staffs....
真實旅客
於 2017 年 10 月住了 3 晚
8/10 不錯
mama (Hong Kong)
2017年9月2日
讚好:整潔度、住宿狀況和客房舒適度
Good location and descent room
The location was excellent and considered worthy considered the room rate the charged. Wifi was not working so well and the staff was not very helpful .
mama
於 2017 年 8 月住了 3 晚
With kind regards, Khristina Shuminska Operations 於 2017年9月5日的回應
Dear Guest, Please allow me to thank you for your positive feedback about your stay. We hope that during your stay you will note that your comments about WI-FI usage have not been ignored.
8/10 不錯
Tik Fung
2017年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
大致上都很好
服務很好,但下午房間外傳來洗衣機和裝修聲,很吵,影響了小休的時間。
Tik Fung
於 2017 年 8 月住了 3 晚
10/10 優異
KK (Hong Kong)
2017年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location
Staff are helpful, location is very good, room is clean. Overall is nice.
KK
於 2017 年 7 月住了 6 晚
Khrystyna Shuminska, Operational Director 於 2017年8月8日的回應
Dear Guest, let me thank you for such a wonderful review about our hotel. We are looking forward for your visit!
10/10 優異
Cynthia
2017年6月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
五星級享受
服務人員親切
房間非常乾淨
床也非常舒適
Cynthia
於 2017 年 5 月住了 4 晚
8/10 不錯
JO CHIN
2017年6月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JO CHIN
於 2017 年 5 月住了 4 晚
10/10 優異
Chia Lun
2017年5月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Design hotel with great location and nice staff
Hotel is newly renovated, very interesting interior design; rooms is nice and clean. It has very good location, 2 min to the metro. Staff speaks good English, all friendly and nice.
and, Must try their SPA and the restaurant at 2F.
Chia Lun
10/10 優異
真實旅客
2017年4月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
StandArt Hotel Moscow
StandArt Hotel Moscow locates next to Metro Station. Or you could walk about 15mins to Red Square, St. Basil Church.
There are number of good restaurants of reasonable price near the hotel.
The staffs are friendly and helpful whom helped us to print the boarding passes and the admission tickets to Kremlin.
The room is big, clean and comfortable.
Great hotel. Perfect location. Deluxe room are very comfy and large.
真實旅客
於 2021 年 12 月住了 3 晚
4/10 欠佳
真實旅客
家人同遊
2022年2月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
이용후기
대체로 만족함. 조금 추웠음.
真實旅客
於 2022 年 1 月住了 2 晚
10/10 優異
Mark
家人同遊
2022年1月10日
讚好:職員與服務、設施服務和住宿狀況
It is great location and well maintained hotel.
Mark
於 2021 年 12 月住了 3 晚
Guest Relations Manager 於 2022年1月14日的回應
Dear Mark, Thank you for the great rating of our hotel! We are delighted that you chose us to be a part of your trip! We hope to accommodate you again the next time you are in Moscow! With gratitude, Vasilisa Bodnaruk, Guest Relations Manager
10/10 優異
真實旅客
2022年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Заселили на час раньше, подарили комплимент- вкусный кекс)
Красивые номера для эстетов.
Халаты, косметика etro.
真實旅客
於 2022 年 1 月住了 1 晚
Guest Relations Manager 於 2022年1月14日的回應
Уважаемый гость! Благодарим Вас за такую высокую оценку нашего отеля и работы команды! Мы также рады, что Вам понравились номера и набор косметики. Наша команда СтандАрт Отеля всегда будет с нетерпением ждать Вас снова! С наилучшими пожеланиями, Василиса Боднарук, Guest Relations Manager
8/10 不錯
Elena
2022年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with a good service, good restaurant and a spa.
Elena
於 2022 年 1 月住了 1 晚
Guest Relations Manager 於 2022年1月14日的回應
Dear Elena,
We would like to thank you for your kind comments! We will be delighted if you could share with us how we can improve our service. Our Team is looking forward to welcoming you back in the nearest future!
With kind regards,
Vasilisa Bodnaruk, Guest Relations Manager
10/10 優異
Eric
商務旅客
2021年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great and unforgettable stay. Amazing place, delicious breakfast, super dedicated staff, with special mention to Olga at front desk:)
What is missing? Coming again next time :)
Eric
於 2021 年 12 月住了 4 晚
StandArt Hotel 於 2021年12月29日的回應
Dear Eric,
Thank you for the great rating of our hotel! We are delighted that you chose us to be a part of your trip! We hope to accommodate you again the next time you are in Moscow!
With gratitude,
Polina Koroleva,
Front Office Manager
8/10 不錯
Gustav
家人同遊
2021年12月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is not friendly. Nobody want tonspeak English.
Gustav
於 2021 年 12 月住了 6 晚
StandArt Hotel 於 2021年12月29日的回應
Dear Gustav,
Let us thank you for the rating you left! We are do appologize that your expectations from your stay did not come true at our hotel! Please let us clearify why the staff upset you? Your opinion is important to me, so that I can correct the situation and avoid the repetition of such situations in the future. I sincerely hope that you will give us the opportunity to meet your expectations in the future!
Looking forward to hear from you!
Warmest regards, Polina Koroleva,
Front Office Manager
8/10 不錯
Tatjana
家人同遊
2021年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and spacious room, nice environment and helpful staff
Tatjana
於 2021 年 11 月住了 7 晚
Polina Koroleva, Front Office Manager 於 2021年12月14日的回應
Dear Tatjana, Thank you for the great review and rating of our hotel! Hopefully we will have the pleasure of serving you again in the future! Warm regards, Polina Koroleva, Front Office Manager
8/10 不錯
真實旅客
2021年12月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
3.5 stars
The hotel is comfortable and clean, in a great location. I would give it a solid 3.5 stars (not 5). They’ve gone a bit overboard with providing all towels in a sealed plastic bag, it’s disappointing.
真實旅客
於 2021 年 12 月住了 2 晚
Polina Koroleva, Front Office Manager 於 2021年12月14日的回應
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide us with feedback! We care about our guests health therefore we make an extra sanitation for each individual bathroom amenity due to the situation with COVID-19 that is why all of it packed. We hope to see you again very soon!
10/10 優異
真實旅客
2021年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
サービス・設備共に良好
レストランはメニューも味も良質。
フロントサービスも快適。
サウナも部屋が広く快適
真實旅客
於 2021 年 11 月住了 4 晚
Polina Koroleva, Front Office Manager 於 2021年12月3日的回應
Dear Anonymous,Thank you for the great review and rating of our hotel! We are thrilled that you enjoyed our SPA and restaurant YURA! Happy to see that you noted our work at the reception desk! We hope to accommodate you again the next time you are in Moscow! With gratitude, Polina Koroleva, Front Office Manager
10/10 優異
YUKI
2021年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good services and facilities
The taste quality of the restaurant is very good.
The sauna is clean and big space.
The front service is very friendly and helpful
Room is spacious
YUKI
於 2021 年 11 月住了 4 晚
Polina Koroleva, Front Office Manager 於 2021年12月3日的回應
Dear YUKI, we appreciate your comments regarding your stay at StandArt Design Hotel! It is always a pleasure to receive feedback from our guests! We are looking forward to welcoming you back in a near future! Best regards, Polina Koroleva, Front Office Manager
10/10 優異
Mikhail (Niwot)
商務旅客
2021年11月27日
讚好:整潔度、職員與服務和住宿狀況
Great place to stay in the very heart of Moscow
Mikhail
於 2021 年 11 月住了 8 晚
Polina Koroleva, Front Office Manager 於 2021年12月3日的回應
Dear Mikhail, Thank you for your review! We are thrilled to hear you had an incredible stay with us! Hopefully we will have the pleasure of serving you again in the future! Warmest regards, Polina Koroleva, Front Office Manager
10/10 優異
Karim (new york)
商務旅客
2021年10月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
good location and contemporary design
Karim
於 2021 年 10 月住了 4 晚
Polina Koroleva, Front Office Manager 於 2021年10月27日的回應
Dear Karim, we appreciate your comments regarding your stay at StandArt Design Hotel! It is always a pleasure to receive feedback from our guests! We look forward to welcoming you back! With gratitude, Polina Koroleva, Front Office Manager
10/10 優異
Victoria
2021年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic Experience!
Victoria
於 2021 年 10 月住了 3 晚
Polina Koroleva, Front Office Manager 於 2021年10月25日的回應
Dear Victoria, We are thrilled that you enjoyed your stay with us! We look forward to welcoming you back! Warmest regards, Polina Koroleva, Front Office Manager
8/10 不錯
Claudio
商務旅客
2021年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Moscow 2021/2
Claudio
於 2021 年 10 月住了 1 晚
Polina Koroleva, Front Office Manager 於 2021年10月25日的回應
Dear Claudio, thank you for the great rating of our hotel! Hopefully we will have the pleasure of serving you again in the future! With gratitude, Polina Koroleva, Front Office Manager
8/10 不錯
Claudio
商務旅客
2021年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mosca 2021
Claudio
於 2021 年 10 月住了 4 晚
Polina Koroleva, Front Office Manager 於 2021年10月19日的回應
Dear Claudio! Thank you for the great rating of our hotel! Hopefully we will have the pleasure of serving you again in the future! Warm regards, Polina Koroleva, Front Office Manager
10/10 優異
Andrea
商務旅客
2021年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Posizione centrale. Albergo comodo e funzionale.
L'albergo è molto comodo per viaggi di lavoro ma probabilmente non esiterei a valutarlo anche per viaggi privati in famiglia. Camere spaziose, ben arredate e funzionali. Bagno spazioso, ben organizzato e dotato di bidet (una rarità). La colazione non è economica ma è ottima. Gli spazi comuni dell'albergo non sono enormi e nemmeno lussuosi ma la cordialità del personale compensa per questa (eventuale) mancanza esaudendo praticamente qualsiasi richiesta.
Andrea
於 2021 年 10 月住了 4 晚
Polina Koroleva, Front Office Manager 於 2021年10月19日的回應
Dear Andrea, Thank you for choosing to stay with us and for taking the time to provide us with feedback! We are thrilled that you liked your stay with us! We are pleased to hear that you enjoyed our breakfasts! We are proud that you noted the work of our staff! We are looking forward to welcoming you back in a near future! Warmest regards, Polina Koroleva, Front Office Manager
10/10 優異
Osmay
伴侶同遊
2021年9月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
El Hotel esta súper bien los desayunos buffet súper ricos y buena atención ;El hotel en una posición bastante bien para turistas muy Cerca de todo lo que puedas necesitar 😃
Dear Osmay, thank you for the great review and rating of our hotel! We are so pleased to hear that you liked breakfasts in our restaurant YURA! We are happy that our hotel was so comfortable for you! We hope to accommodate you again the next time you are in Moscow!
Dear German, thank you for the great rating of our hotel! We are so glad that you had a wonderful stay! We look forward to hosting you on your next visit to Moscow! With gratitude, Polina Koroleva, Guest Relations Manager
Dear Kym! Thank you for taking the time to share your feedback! We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to. We hope you can give us another chance. Looking forward to your next visit!
Dear Zeid, we are thrilled that you enjoyed your stay with us! We look forward to welcoming you back! With gratitude, Polina Koroleva, Guest Relations Manager
10/10 優異
Mohammad
家人同遊, 多人同遊
2021年8月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mohammad
於 2021 年 8 月住了 3 晚
Яценко Константин 於 2021年8月27日的回應
Dear Mohammad. Thank you for sharing your wonderful review. We are so glad that you had a wonderful stay. We hope to see you again very soon.
Sincerely,
Vladislav Labzov, Front office manager
8/10 不錯
Natalia
家人同遊, 商務旅客
2021年8月25日
讚好:整潔度、職員與服務和客房舒適度
В 10 мин от Кремля
Отель приятный. Расположение - лучше не придумаешь. Неполадки в работе кондиционера и холодильника в 2-х номерах были нивелированы управляющей . Поэтому решила еще раз остановиться в ближайший визит в Москву.
Natalia
於 2021 年 8 月住了 1 晚
Яценко Константин 於 2021年8月27日的回應
Уважаемая Наталья. Большое спасибо за Ваш отзыв о дизайн-отеле "СтандАрт". Благодаря этому мы сможем улучшить наш сервис, чтобы следующее пребывание было максимально комфортным и уютным. Надеемся, что Вы вернётесь к нам снова!
С уважением,
Лабзов Владислав, Руководитель службы приёма и размещения
10/10 優異
真實旅客
伴侶同遊
2021年8月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very cool hotel. We’ve never stayed in this type of hotel but we definitely loved it. The location is nice. It’s very clean. The staff is great. I highly recommend it.
真實旅客
於 2021 年 8 月住了 2 晚
Yatsenko Konstantin 於 2021年8月22日的回應
Dear Guest, Thank you for taking the time to share your opinion about the hotel! We are sincerely glad that you were satisfied of staying with us! We are very pleased to hear positive words about our staff and location! We will do our best to exceed your expectations on your next visit! We will be happy to see you among our guests again! Best regards, Yatsenko Konstantin, Front desk manager
8/10 不錯
mohamed
2021年8月20日
讚好:整潔度、職員與服務和住宿狀況
nice hotel
mohamed
於 2021 年 8 月住了 2 晚
Yatsenko Konstantin 於 2021年8月22日的回應
Dear Mohamed. Thank you for choosing to stay with us and for taking the time to provide us with feedback. We are pleased to know that your overall stay went well.
Best wishes, Yatsenko Konstantin, Front office manager
Dear Orlando, we are thrilled that you enjoyed your stay with us! We look forward to welcoming you back! Warmest regards, Polina Koroleva, Guest Relations Manager
10/10 優異
Anna
2021年8月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Anna
於 2021 年 7 月住了 3 晚
10/10 優異
Roman
2021年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good deal
Had a really good stay, definitely 5* unlike many others, and very cheap for the quality. Had to work a little bit, and wifi was 80mbps. Unlike marriot which was 4.
Dear Roman, thank you for taking the time to write us a review! Every review makes us work better! We are looking forward to welcoming you back in a near future!
Warmest regards, Polina Koroleva, Guest Relations Manager
10/10 優異
Olga G
2021年8月7日
讚好:整潔度、職員與服務和住宿狀況
Olga G
於 2021 年 7 月住了 7 晚
8/10 不錯
真實旅客
家人同遊
2021年8月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is nice and the stuff are friendly and helpful
真實旅客
於 2021 年 8 月住了 4 晚
Yatsenko Konstantin 於 2021年8月8日的回應
Dear valued guest,
We appreciate your comments regarding your stay at StandArt Design Hotel! It is always a pleasure to receive feedback from our guests. We hope to see you next time.
Kind regards,
Konstantin Yatsenko
Front Office Manager
Dear Anonymous, Thank you for the great review and rating of our hotel! Hopefully we will have the pleasure of serving you again in the future! Warmest regards, Polina Koroleva, Guest Relations Manager
Dear Abdulaziz, Thank you for your review! We are thrilled to hear you had an incredible stay with us! We look forward to hosting you on your next visit to Moscow! Sincerely, Polina Koroleva, Guest Relations Manager
Дорогой Вячеслав, благодарим Вас за высокую оценку нашей работы! Приятно, что Вам понравился наш отель! С нетерпением ждём Вас снова! С наилучшими пожеланиями, Полина Королева, Менеджер по работе с гостями.
Dear Rashid, we appreciate your comments regarding your stay at StandArt Design Hotel! It is always a pleasure to receive feedback from our guests!
We hope to see you next time!
Warmest regards, Polina Koroleva, Guest Relations Manager