Our unit has no windows on lounge area and the bedroom window was closed and facing a dirty closure. The swimming pool was too small for all guests without a shade and four sun beds , no umbrellas and a small table with four chairs. I was very disappointed because we expected more of this resort on the Main Street in Kingscliff…
Daniela
於 2024 年 2 月住了 3 晚
2/10 很差
Donnalee
2024年1月18日
Donnalee
於 2024 年 1 月住了 7 晚
2/10 很差
David
家人同遊
2024年1月4日
不滿:整潔度和住宿狀況
The only good thing about this place is the location.
This accommodation is the most disgusting place that we have ever stayed. From the dishes needing to be washed before we could use them, the floors both tiles and carpet being absolutely disgusting the whole place is in urgent need of a deep clean. Mould on the blinds, filth in the entrance area and rat poo under the lounge!
The carpark has no ventilation and we measured 40 degrees C. On a day where the outside temperature was 24 Deg. C. The stench in the carpark is shocking.
The entire building needs pressure washing, repairs and painting; and new management judging by the previous reviews.
Staff on arrival were friendly.
We will never stay here ever again!
David
於 2023 年 12 月住了 5 晚
10/10 優異
Melissa
2024年1月3日
Melissa
於 2023 年 12 月住了 3 晚
10/10 優異
Ekraam
親子同遊
2024年1月2日
讚好:整潔度、設施服務和住宿狀況
Ekraam
於 2023 年 12 月住了 4 晚
10/10 優異
Kiran
家人同遊, 親子同遊
2024年1月1日
讚好:整潔度和住宿狀況
Kiran
於 2023 年 12 月住了 3 晚
10/10 優異
Aziz
家人同遊
2023年12月23日
讚好:整潔度和客房舒適度
We checked in late and were given a code to retrieve the keys from the after hours vault. However, the code did not work due to some payment issue between hotels.com and the property. Fortunately the property manger was kind enough to answer our message on the emergency number late at night and promptly came over to hand us the keys and said she would resolve the payment issue the next day. Thereafter, it was all smooth and comfortable. Excellent location on the boardwalk, beautiful view.
Strongly recommend a stay here.
Aziz
於 2023 年 12 月住了 4 晚
4/10 欠佳
Pat
2023年12月20日
Pat
於 2023 年 12 月住了 5 晚
8/10 不錯
Julie
伴侶同遊
2023年11月5日
讚好:整潔度和設施服務
Our unit was enormous, you could convert part of the lounge to a bedroom but wasn’t sure what you sleep on. Pool is in the middle so echoes a bit when kids playing.
There could have been some more signs for the room, getting out of the lift I wasn’t sure which staircase to take and then which way to go.
Missing hairdryer and office didn’t have a spare.
Great after hours checkin and instructions