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Reviews of Quality Inn

2.5 out of 5
Quality Inn
100 Comfort Ln, Waynesburg, PA

Reviews

6.4
Rating 10 - Excellent. 51 out of 290 reviews" "
Rating 8 - Good. 79 out of 290 reviews" "
Rating 6 - Okay. 62 out of 290 reviews" "
Rating 4 - Poor. 58 out of 290 reviews" "
Rating 2 - Terrible. 40 out of 290 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Wes

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Have stayed here a few times and the staff is nice enough but the rooms are not in the best condition and everything smelled like cigarettes. The smell stuck to all my clothes and belongings that I had in the room (despite it being a non smoking room)
Stayed 2 nights in Mar 2024

4/10 Poor

Kristin

Disliked: Cleanliness, property conditions & facilities
The tv didn’t work. Just dirty
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet, convenient. Got some breakfast before heading back to work
Stayed 1 night in Jan 2024

4/10 Poor

Chelsea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Willem

Stayed 1 night in Nov 2023

8/10 Good

Sandra

Travelled with family
Liked: Staff & service, room comfort
Overall our stay was good. The tub had a constant leak. The bathroom door needs replaced. Minor repairs are needed. Only complaint was we could not move to handicap room at anytime as rooms opened up. Staff very warm friendly helpful and welcoming.
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Francisco

Business traveller, Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Dirty and smells like cigarettes

6/10 Okay

Matthew

Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2023

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the room was very dirty. The telephone and tv did not work. There was no chair in the first room we were given. Even though we booked a room with 2 queen beds the person at the front desk gave us a room with 1 queen bed. We had to go back to the lobby and show the confirmation of a room with 2 queen beds and then we were able to get the room we had booked. We will never stay there again,
Stayed 1 night in Oct 2023

2/10 Terrible

R. Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
No tv & nopillow cases Friday night didn’t like much & all I wanted was tv& I spent Su game in parking lot listening on radio I would never stay there again
Stayed 2 nights in Sep 2023

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
BED BUGS and dirty linens. Totally unacceptable

4/10 Poor

Leslie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The management of the property were very helpful in correcting and cleaning the dirty room that was given to us when i checked in the hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Maryann

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down and in desperate need of renovation. The carpet was dirty, the bed looked like it needs to be thrown away, looked like they used curtains as the bedspread. We decided not to bring our luggage inside for fear of taking back more than we came with. The curtains tat the window were old and worn out. outside railings were rusty. Surprisingly the bathroom was was nice. Don't be fooled by the 2.5 rating this hotel is a dump and should be rated no more than a 1.5, if that much. It was late when we checked in and couldn't get a refund for the two days we paid for. However, they allowed us to check out the next morning and refund one of the two nights. Don't waste your money. They're definitely overcharging for rooms at this property.
Stayed 2 nights in Sep 2023

6/10 Okay

Leslie

Travelled with partner
This motel was fine for our purposes… We came in for a school reunion and only needed the place for sleeping. The lighting in the hallway was dim, the carpeting in the room was not clean, the upholstery was also worn and didn’t appear clean. There were cobwebs in the corners. The sheets and towels were very clean however and the bathroom was in good shape. it appears this motel has been used by workers who are doing work for the oil and gas industry. It has gotten a lot of hard use. The breakfast was very nice. This is not a luxury motel, but it is serviceable as a place to lay your head.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, but the beds were quite hard.
Stayed 1 night in Aug 2023

2/10 Terrible

sam stalteri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building needs completely renovated.Both inside and out.
Stayed 2 nights in Jul 2023

8/10 Good

Linda

Stayed 1 night in Jul 2023

8/10 Good

Bobbie

Travelled with partner
The toilet needed some cleaning and the sink smelled like sewer
Stayed 4 nights in Jul 2023

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Megan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It served the purpose of a place to break up my drive, but I’d rather have stayed nearly anywhere else. The place was very dirty. Visible marks on the bed and sheets, literal food in the floor under the side table. The ceiling above the shower was peeling off in chunks. Same with the trim in the bathroom. The entire room reeked of mold—the smell would slap you in the face when you opened the door. Got to my next destination and scrubbed my body because of how gross I felt. Big regrets.
Stayed 1 night in Jun 2023

8/10 Good

THERESA, SYKESVILLE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice but to facility was old, and dirty. If I had any other option for the short time we were there I would have just lost the money and stayed somewhere else.
Stayed 1 night in Jun 2023

4/10 Poor

Heather

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place was very outdated. The mattresses were uncomfortable, the place was musty and there was a time missing in the ceiling about the shower, our tv was also broken. Staff was friendly and helpful but this place needs some major maintenance
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

6/10 Okay

MrJ

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked sort of run down. Needs a little more TLC. Breakfast spread was decent.
Stayed 1 night in May 2023

4/10 Poor

Terry

Travelled with family
First room had no lighting in bathroom. Moved to a nother room.The floor had not been vaccumed. No hot water. No appollogy, nothing,
Stayed 1 night in May 2023

4/10 Poor

Eileen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Inn was very hard to find at 10:30 pm. Poor signage if at all. We went past the entrance 2 times before spotting it up on the hill behind the Microtel… that was frustrating after a long drive. In our room there were multiple stains on the carpet, chair was old and damaged. The safety bar to secure the door from the inside was ripped out if the door jam. The bed was not comfortable . The shower was newer and clean. The small refrigerator was loud. The breakfast was ready by 6 am so we got back on the road early. Our stay served its purpose but it was not pleasant.
Stayed 1 night in Apr 2023

8/10 Good

Irene

Liked: Cleanliness, property conditions & facilities, room comfort
Great for an overnight for tired eyes
For a late night arrival after being on the road this was just right. Bed was comfy, room was spacious and clean. Water pressure in bathroom was good. The gripe I have was the tv remote barely worked. When I arrived the tv was on rather loud. I thought someone else was in the room! Anyway the remote wouldn't let me use the guide, nor surf channels. Only functions working was on/off and volume. It was stuck on a Tom Cruise movie and I loath him. I like having something on for background. It was late and I was tired so I didn't bother to get a working remote. The other gripe was that the bathroom floor was sticky and got a whiff of urine. Floor definitely needs to be washed. Otherwise the rest was very clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Marcus

Stayed 1 night in Apr 2023

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated, unclean, broken toilet, broken room door. Smells awful, unable to sleep.
Stayed 1 night in Mar 2023

6/10 Okay

Jodie

Liked: Cleanliness, room comfort
Functional hotel. Serves its purpose.
The hotel is coveneieny and okay to sleep in so it served its purpose. Breakfast...fridge was empty except for a few scattered cream cheeses. Cereal -- one side was empty and the other side had 4 inches of Cheerios. Looked like nothing had been refilled. Room had a couple maintenance issues that we reported. No idea if they will be fixed or not of course. Despite all this, it is not as expensive as other Wayneaburg hotels, felt safe, was clean and worked for oyr three day trip. We slept there and were busy visiting relatives the rest of the day/evening. We have stayed there before and I would stay again because of the price.
Stayed 3 nights in Mar 2023

8/10 Good

Michelle

Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 1 night in Feb 2023

8/10 Good

IAN

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

4/10 Poor

Robin

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First room I was in the lock on the door didn’t work even with the deadbolt. You could turn the handle from the hallway and the door would open. Also the freshly made bed had a sheet on it that had what appeared to be a cigarette hole above the turned down spread on it. Called front desk and I was told that they have no more rooms and they would leave a note for maintenance. I stated that I would not stay in a room wipe door that would not lock. Some how they found me another room and the ottoman in the room is stained. Why you would leave it in there for people to see is beyond me. I didn’t even want to walk on the floors in my bare feet. Needless to say I will not stay here again.
Stayed 2 nights in Feb 2023

8/10 Good

Iris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Carla

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy
Hotel was not very clean, I noticed as I was cleaning up to check out that the bed skirt had dried up vomit on it eww I almost threw up. Makes me wonder if the bedding was used :( also after showering the towel on floor came up dirty from floor probably not being mopped. Very unsatisfied:( when I went to check out the clerk was no where to be found until pulling around to leave she was outside sitting on ground smoking a cigarette
Stayed 3 nights in Feb 2023

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was broken. Sagged in middle. Bathroom had rag on the shower curtain from previous guest.
Stayed 1 night in Jan 2023

2/10 Terrible

CSE

Business traveller
Disliked: Cleanliness, property conditions & facilities
We have pictures of mold on the walls and the ceiling. Mold on the HVAC piece of equipment. Lock on door was broken - Room 307 possibly. We have pictures and video. It looked like spraying for roaches was being done in lobby. Another couple were departing and commented on the dirty rooms. Beds were stained. Our technicians left and rented a room at another hotel. We expect to be reimbursed for this.
Stayed 1 night in Jan 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

2/10 Terrible

Richelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent place. Clean and good service
Stayed 1 night in Dec 2022

2/10 Terrible

Karen, Mt Morris

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
***DO NOT STAY HERE***this property is terrible. I booked this for my daughter not knowing how disgusting this place was. There were cockroaches, dirty and stained carpets, the tub/shower was dirty and disgusting and there was ceiling tile missing in the bathroom.

4/10 Poor

Mark

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Dim. Ice machine broken. Non-smoking room was smoky, but we were able to get a different room which was fine.
Stayed 1 night in Nov 2022

10/10 Excellent

Talane

Stayed 1 night in Nov 2022