HGI Venice Mestre San Giuliano Team 於 2019年9月23日的回應
Dear Guest,
Thanks for your review! We're so pleased to hear that you enjoyed your stay with us, and found our location and facilities suitable to our needs.
We hope to welcome you back in the near future!
10/10 優異
Shang-Hung (Taiwan)
2019年3月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shang-Hung
於 2019 年 3 月住了 2 晚
10/10 優異
YUN-HUA
2018年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
讚
Cp值超高
YUN-HUA
於 2018 年 11 月住了 1 晚
10/10 優異
真實旅客
2018年3月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店楼下就有bus往返威尼斯岛,附近又有便宜的利多超市,非常好
真實旅客
10/10 優異
Ning
2018年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常舒适,令人难忘!
Ning
於 2017 年 12 月住了 1 晚
10/10 優異
Guan
2017年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家庭出游的首选,省去在威尼斯拖行李箱的尴尬,房间宽敞干净,早餐丰盛,免费停车,100%推荐。
家庭出游的首选,省去在威尼斯拖行李箱的尴尬,房间宽敞干净,早餐丰盛,免费停车,100%推荐。
Guan
於 2017 年 9 月住了 1 晚
10/10 優異
Guan
2017年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
家庭出游的首选,省去在威尼斯拖行李箱的尴尬,房间宽敞干净,早餐丰盛,免费停车,100%推荐。
家庭出游的首选,省去在威尼斯拖行李箱的尴尬,房间宽敞干净,早餐丰盛,免费停车,100%推荐。
Guan
於 2017 年 9 月住了 1 晚
6/10 一般
Mui Mui (Hong Kong)
2017年10月9日
Great Location
Convenience, bus stop to Venice is in front of the Hotel.
Mui Mui
於 2017 年 10 月住了 1 晚
2/10 很差
真實旅客
2017年7月30日
不滿:職員與服務和住宿狀況
真實旅客
於 2017 年 6 月住了 2 晚
10/10 優異
SZU-WEI
2017年7月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店雖然不在威尼斯本島,但搭公車從Stazione di Venezia Santa Lucia 火車站出發搭5號公車約10分鐘。公車站在Stazione di Venezia Santa Lucia 火車站出站後往右邊走,步行約5分鐘,過橋後就可看到公車總站。飯店門口也有公車站,交通相當便利。飯店櫃台會提供威尼斯相關交通資訊(含公車、船票、機場接駁等)相當有用,同時櫃檯也販售車票(一日劵、二日劵、三日劵等等)。餐廳服務人員均相當友善,早餐豐富。房間乾淨舒適,客房內網路速度夠快。唯一缺點是飯店周圍較冷清。
SZU-WEI
於 2017 年 7 月住了 3 晚
10/10 優異
真實旅客
2017年4月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Only downside is that Wifi was weak at all time. Other than that all very good.
真實旅客
8/10 不錯
Cheuk Hang
2017年4月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cheuk Hang
10/10 優異
真實旅客
2017年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店房间宽敞 出门就是公共汽车站 在前台就能买车票和水上bus的套票
真實旅客
10/10 優異
真實旅客
2017年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great price with good room
The room is really good, spacious and clean.
Close to the airport, and offer shuttle bus to airport by eur 16 per room, very convenient.
There is bus stop just outside the hotel, which is easy to go to the main island, only takes around 15 mins.
真實旅客
8/10 不錯
Mohammed
伴侶同遊
2024年4月18日
讚好:整潔度
.
Mohammed
於 2024 年 4 月住了 1 晚
10/10 優異
Maame
多人同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was nice and clean, easy transportation to Venice, and the staff (mainly Manuel) was great, friendly and helpful!
Maame
於 2024 年 4 月住了 2 晚
4/10 欠佳
rajesh
2024年4月13日
Girl at reception not friendly
rajesh
於 2024 年 4 月住了 1 晚
GM 於 2024年4月17日的回應
Dear Rajesh,Thank you for taking the time to share your experience about your recent stay at our hotel.. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. . We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. and we will make it right. GuaranteedBest RegardsGianluca MoroFront Office Manager.
4/10 欠佳
andrew
2024年3月20日
讚好:整潔度
不滿:住宿狀況
andrew
GM 於 2024年3月27日的回應
Dear Andrew,Thank you for having shared your positive stay experience,We are sorry to see you did not appreciate some aspects of you stay but glad some other made up for those other ones. Our goal is to make we wish you all the best in your future travels. Sincerely,Gianluca MoroFront Office Manager
10/10 優異
Dmitry
2024年3月13日
讚好:整潔度、職員與服務和住宿狀況
Perfect hotel. I will stay it again in the next time.
Dmitry
於 2024 年 3 月住了 2 晚
GM 於 2024年3月16日的回應
Dear Dmitry,Thank you for sharing your impressions of your recent stay and we are thrilled to hear that our team went above and beyond to accommodate your needs. It is our aim to assure complete satisfaction for every guest while offering an elevated experience.Look forward to welcoming you back.Best RegardsGianluca MoroFront Office Manager
10/10 優異
Markus
2024年2月26日
讚好:整潔度
Markus
於 2024 年 2 月住了 4 晚
GM 於 2024年3月6日的回應
Thank you for the wonderful review ! It's great to know that you had an unforgettable stay.Best RegardsGianluca MoroFront Office Manager
10/10 優異
Luis
伴侶同遊
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr zufriedenstellendes Hotel, direkt an der Brücke Richtung Venedig und verschafft eine luxuriöse Ambiente im Innenbereich
Luis
於 2024 年 2 月住了 4 晚
gm 於 2024年2月27日的回應
Dear Luis,It was a great pleasure to have you stay with us. Thank you for taking the time to write such a beautiful review.Best RegardsGianluca MoroFront Office Manager
8/10 不錯
Henk
商務旅客
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mooi en fijn hotel om een aantal nachten te verblijven, diner en ontbijt prima
Henk
於 2024 年 1 月住了 3 晚
GM 於 2024年3月6日的回應
Dear Henk,We are truly heartened to receive your generous review Thank you for letting us know how much you enjoyed itShould visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
10/10 優異
Juan Miguel (Mexico)
2024年2月5日
讚好:整潔度和職員與服務
Juan Miguel
於 2024 年 2 月住了 1 晚
Dear Juan, 於 2024年3月6日的回應
Dear Juan Miguel,We are very grateful for your marvelous rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
8/10 不錯
Phyllis
家人同遊
2024年1月29日
讚好:整潔度、職員與服務和住宿狀況
Easy access to Venice. Bus stop outside. Good breakfast clean comfortable room. Enjoyed using the spa. Would use this hotel again
Phyllis
於 2024 年 1 月住了 2 晚
gm 於 2024年3月6日的回應
Dear Phillis,Thanks for choosing our property for your stay in Venice!We hope you will enjoy your stay with us!With Kind Regards,Gianluca MoroFront Office Manager
8/10 不錯
Chérif Saddam
2024年1月29日
Chérif Saddam
於 2024 年 1 月住了 1 晚
GM 於 2024年3月27日的回應
Dear Guest,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Best RegardsGianluca MoroFront Office Manager
10/10 優異
Genzo
商務旅客
2024年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
今回、バスタブがついていたので良かったです
次回も楽しみにしてます
Genzo
於 2024 年 1 月住了 4 晚
gm 於 2024年1月24日的回應
Dear Genzo,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay.Best RegardsGianluca MoroFront Office Manager
8/10 不錯
Randeep
伴侶同遊
2024年1月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is on Main Street that why it’s bit noisy, otherwise it’s good.
Randeep
於 2024 年 1 月住了 1 晚
GM 於 2024年1月24日的回應
Dear Randeep,Thank you for taking the time to share your feedback from your stay at Hilton Garden Inn Mestre Venezia. We are so pleased to hear that you enjoyed your time with us and that our services met your expectations.We look forward to welcoming you back in the near future.Best RegardsGianluca MoroFront Office Manager
10/10 優異
Bryn
家人同遊
2024年1月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredibly polite and helpful! We landed late and there were not any restaurants near. The concierge offered to keep the hotel restaurant open for us(we declined as we did not want to be rude) and then provided helpful recommendations for ordering food for delivery. Because our flight left early in the morning, they arranged a taxi to take us to the airport. The hotel room was clean and spacious. We were very satisfied with our stay.
Bryn
於 2024 年 1 月住了 1 晚
GM 於 2024年1月24日的回應
Dear Bryn,Thank you for taking the time to share your feedback from your stay at Hilton Garden Inn Mestre Venezia. We are so pleased to hear that you enjoyed your time with us and that our services met your expectations.We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Best RegardsGianluca MoroFront Office Manager
10/10 優異
真實旅客
2024年1月19日
讚好:職員與服務和住宿狀況
Excelente custo benefício
Hotel é muito bom. Café da manha bem completo, com omeletes e panquecas. Quarto amplo, roupa de cama limpa. Ponto de onibus em frente ao hotel, 10 min acesso até Veneza. Funcionários sao eduacados e solicitos. Comida do restaurante é muito boa.
真實旅客
於 2024 年 1 月住了 2 晚
GM 於 2024年1月24日的回應
Dear Guest,We are delighted to hear that you had a fantastic stay at Hilton Garden Inn Mestre Venezia .It is always a pleasure to know that our valued guests are satisfied with our services.We are grateful for your kind words and we hope to have the opportunity to host you again soon.Best RegardsGianluca MoroFront Office Manager
6/10 一般
Juman
2024年1月17日
讚好:整潔度、職員與服務和住宿狀況
Juman
於 2024 年 1 月住了 1 晚
gm 於 2024年1月18日的回應
Dear Juman,Thank you for having shared your positive stay experience, We hope you will consider staying with us again in the future.Our goal is to make your stay better and brighter.Best RegardsGianluca MoroFront Office Manager
2/10 很差
Dafer
2024年1月8日
Dafer
於 2024 年 1 月住了 1 晚
gm 於 2024年1月18日的回應
Dear Dafer,Thank you for having shared your stay experience, we are delighted you had a pleasant stay!Best RegardsGianluca MoroFront Office Manager
10/10 優異
dora
2024年1月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it is pretty convenient and near venice main island, everything went well! Sleep quality was great!
dora
於 2023 年 12 月住了 1 晚
GM 於 2024年1月18日的回應
Dear Dora,We are truly heartened to receive your generous review Thank you for letting us know how much you enjoyed it, We look forward to having you with us again in the near future.Best RegardsGianluca MoroFront Office Manager
10/10 優異
JONATHAN
2024年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très bonne hôtel, le personnel a l’écoute de leurs clients. Chambre de qualité
Très bien desservie au niveau des bus
+/- 10min jusqu’à Venise avec des départ fréquents
JONATHAN
於 2023 年 12 月住了 3 晚
GM 於 2024年1月18日的回應
Dear Jonathan,Many thanks for taking the time to review your experience. We are grateful you chose to stay with us and we are glad to learn your visit was satisfactory overall. Should you visit Venice again in the future, we would be happy to welcome you back. SincerelyGianluca MoroFront Office Manager
10/10 優異
Kanwarjit Singh
2024年1月2日
Kanwarjit Singh
於 2023 年 12 月住了 4 晚
GM 於 2024年1月18日的回應
Dear Kanwarjit Singh It was a great pleasure to have you stay with us. Thank you for taking the time to write such a lovely review.Our team is committed to providing high-quality customer service, and to always exceed your expectations. We hope to have the opportunity to host you again soon.Best RegardsGianluca MoroFront Office Manager
10/10 優異
Orangel
2023年12月30日
讚好:整潔度、職員與服務和客房舒適度
From Rome to Venice then Trieste
Good stay close to Venice with ammenities such as free parking and buffet breakfast at a cost. Tickets for bus and vaporetto sold at counter.
Great service at the restaurant, Marta was a great host! Everyone at restaurants kept it spotless
Orangel
於 2023 年 12 月住了 2 晚
GM 於 2024年1月3日的回應
Dear Guest,We are truly heartened to receive your marvelous review Thank you for letting us know how much you enjoyed it, we are especially pleased that you that you enjoyed our services. We look forward to having you with us again in the near future.Best RegardsGianluca MoroFront Office Manager
8/10 不錯
Minji
2023年12月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Minji
於 2023 年 11 月住了 1 晚
gm 於 2023年12月9日的回應
Dear Minji,Thank you for taking the time to share your feedback following your recent experience at Hilton Venice Garden Inn makes us happy to see that we were able to meet your expectations and would love to welcome you again for another stay with usShould visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager
2/10 很差
Lim Yun
2023年12月5日
不滿:整潔度、職員與服務和住宿狀況
Lim Yun
於 2023 年 11 月住了 2 晚
gm 於 2023年12月7日的回應
Dear Lim,Thank you for posting feedback on your experience at our hotel.It is a huge disappointment to read that you did not enjoy your stay with us, as everything we do is aimed at giving each guest a memorable hotel experience.Kind regards,Gianluca MoroFront Office Manager
10/10 優異
Faical
2023年11月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Faical
於 2023 年 11 月住了 2 晚
gm 於 2023年11月30日的回應
Dear Faical,Thank you for having shared your positive stay experience, we are delighted you had a pleasant stay!Kind regards,Gianluca MoroFront Office Manager
10/10 優異
Kirk
伴侶同遊
2023年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic! Quiet, well appointed room which has a great shower and comfortable beds. The staff were very friendly and most helpful. Dining in hotel dining room was a pleasure. We would use again without hesitation.
Kirk
於 2023 年 11 月住了 1 晚
gm 於 2023年11月28日的回應
Dear Kirk,We are truly heartened to receive your generous review Thank you for letting us know how much you enjoyed itShould visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
8/10 不錯
Kürsat
家人同遊
2023年11月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Schönes Hotel mit sehr guten und netten Mitarbeitern.
Das Frühstück war auch sehr gut.
Kürsat
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日的回應
Dear Kürsat,We are very grateful for your beautiful rating after you visited our hotel.Should visit Venice area again, we would love to welcome you back.Best RegardsGianluca MoroFront Office Manager
10/10 優異
真實旅客
商務旅客
2023年11月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Great Service and Clean room.
Suttle bus was okay, right on time.
Convenient location to many great sites and stores.
真實旅客
於 2023 年 10 月住了 2 晚
GM 於 2023年11月22日的回應
Dear Guest,We are very grateful for your marvelous rating after you visited our hotel.Kind regards,Gianluca MoroFront Office Manager
8/10 不錯
Peter
2023年11月20日
Peter
於 2023 年 11 月住了 2 晚
Gianluca M 於 2023年11月22日的回應
Dear Peter,We really appreciate your positive review, thank you for having stayed with us! Kind regards,Gianluca MoroFront Office Manager
10/10 優異
ALVARO
2023年11月19日
讚好:整潔度、職員與服務和住宿狀況
Good service
ALVARO
於 2023 年 11 月住了 3 晚
GM 於 2023年11月20日的回應
Dear Alvaro,We appreciate you choosing to stay with us at the Hilton Garden Inn Venice Mestre, your feedback is extremely valuable to us,Should visit Venice area again, we would love to welcome you back.Kind regards,Gianluca MoroFront Office Manager