The room was small but comfortable. The staff was 100 stars. They went out of their way to help and saved us from a $5,000 scam!!
Audrey
於 2024 年 3 月住了 1 晚
8/10 不錯
Lee
伴侶同遊
2024年3月10日
讚好:整潔度、職員與服務和住宿狀況
I was very pleased with this hotel. I originally booked another hotel and when i arrived to vina del mar, they said that they did not have the rasvervation. Expedia was excellent with upgrading me to the Gala hotel at no extra charge. The hotel was walking distance to the Vina del Mar music festival and also offered sea views from the room as well as a jacuzzzi tub that I didn't get the opportunity to take advantage of. There was staff at the front desk that were bilingual and they provided me with an iron. The hotel and room was clean, breakfast was included and the room was soacious with a separate sitting area. The only area for improvement would be the decor. The hotel is older and as such the decor is dated but no complaints otherwise.
Lee
於 2024 年 2 月住了 2 晚
4/10 欠佳
Manuel
2024年1月19日
讚好:職員與服務
不滿:整潔度和住宿狀況
Manuel
8/10 不錯
Diego
2023年9月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Diego
於 2023 年 9 月住了 4 晚
8/10 不錯
Carlos Augusto
伴侶同遊
2023年9月6日
讚好:職員與服務和設施服務
El servicio del personal de primera. Muy buena atención. Al hotel y sus instalaciones les falta mantenimiento
Carlos Augusto
於 2023 年 8 月住了 2 晚
4/10 欠佳
maria tereza b
多人同遊
2023年1月23日
讚好:職員與服務
不滿:住宿狀況
The hotel was in a deplorable condition: old, stained walls and carpets, peeling painting, old furniture, breakfast was not of good quality, old closet with door that did not open. Guests were addressed in writing as "passengers" !!?? A/c was powerful and room spacious, though.
maria tereza b
於 2023 年 1 月住了 2 晚
6/10 一般
Carlos
2023年1月20日
讚好:職員與服務
Carlos
於 2023 年 1 月住了 14 晚
6/10 一般
Carlos
2023年1月17日
讚好:整潔度和客房舒適度
不滿:住宿狀況
Carlos
於 2023 年 1 月住了 2 晚
10/10 優異
Juan
2023年1月11日
讚好:整潔度和職員與服務
Hotel staff a 10 , breakfast 10, entrance to hotel and around 5, room 10 view to dowtown viña del mar 10