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永福西湖酒店度假村的評價

3.5 out of 5
永福西湖酒店度假村
1D-Kim Ngoc-Tich Son, Vinh Yen, Vinh Phuc

評價

8.2

很好

10 分評分，優異；22 則評價中有 7 則" "
8 分評分，不錯；22 則評價中有 11 則" "
6 分評分，一般；22 則評價中有 3 則" "
4 分評分，欠佳；22 則評價中有 0 則" "
2 分評分，很差；22 則評價中有 1 則" "

8.4/10 

整潔度

7.6/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

6/10 一般

Ka Hung

商務旅客
於 2019 年 12 月住了 3 晚

10/10 優異

CHIACHIA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
很新的飯店, 服務品質好, 有會中文的櫃檯人員
於 2019 年 10 月住了 3 晚
Phuong Phuong 於 2019年10月23日的回應
Dear Chia, Thanks for your great feedback! We’re very happy to hear that you enjoyed your stay at our hotel. Hope to see you next time soon.

8/10 不錯

Ka Hung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok
於 2019 年 6 月住了 3 晚

8/10 不錯

Pat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚

8/10 不錯

HYUNMUN

商務旅客
讚好：職員與服務
於 2023 年 10 月住了 11 晚

10/10 優異

Lee

於 2023 年 5 月住了 1 晚

10/10 優異

Arto

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service & friendly staff ( specially housekeeping )
於 2022 年 9 月住了 1 晚
Director of Sales 於 2022年10月27日的回應
Thank you for staying with us and give us your good review. We are happy to read your comment and will share to our team (specially housekeeping)!Gracious yours,

8/10 不錯

JAE SHIN

於 2022 年 7 月住了 1 晚

8/10 不錯

hyunsi

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚

6/10 一般

Won Seo

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚

6/10 一般

Takashi

不滿：職員與服務
設備は良いがサービスに不満
ジャグジーやマストサウナ付きのシャワールームなど設備は良いものの、従業員のサービスが悪く、総合的に不満。ミニバーがないのでコーラを頼んだところ冷えてないコーラが届けられた。
於 2020 年 6 月住了 1 晚

8/10 不錯

minwoong

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 10 月住了 1 晚

8/10 不錯

BYUNG HO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
외출시 콜택시가 아니면 이동이 어렵다, 호텔내 객실의 관리 및 청결은 완벽, 가격이 타 호텔에 비해 비싸다,
於 2019 年 6 月住了 4 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
No one speaks English in the bar/restaurant every time you order something there is mistakes and overcharging
於 2019 年 6 月住了 5 晚

10/10 優異

Hyeon Kyu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
잘 쉬고 왔습니다
호텔 레스토랑 깔끔함. 조식 맛있음 방 내부 청소 상태 좋음 다만 주변에 아무것도 없기 때문에 택시를 필요로 함
於 2019 年 2 月住了 4 晚
Ruby Nguyen 於 2019年3月14日的回應
Dear Hyeon Kyu, With the best wishes from Westlake Hotel and Resort to you! Thank you so much for taking your time to share your special experience at our hotel. It has been our great honor to serve you and become friends with you. It is so grateful that you listed out the entire team who are so proud of their work. It is so delightful that you enjoyed everything of us from the hotel's location, food, spa and service all over the venue. Can't wait for your coming back to Westlake Hotel and Resort , a home away from home! We highly appreciate that you always recommend our hotels to everyone! Sincerely yours, Management Team and Staff

8/10 不錯

SUNGJIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
빈푹 출장이라면 여기서
편안하고 좋았어요
於 2019 年 1 月住了 2 晚
Ruby Nguyen 於 2019年3月14日的回應
Dear Sungjin, With the best wishes from Westlake Hotel and Resort to you! Thank you so much for taking your time to share your special experience at our hotel. It has been our great honor to serve you and become friends with you. It is so grateful that you listed out the entire team who are so proud of their work. It is so delightful that you enjoyed everything of us from the hotel's location, food, spa and service all over the venue. Can't wait for your coming back to Westlake Hotel and Resort , a home away from home! We highly appreciate that you always recommend our hotels to everyone! Sincerely yours, Management Team and Staff

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
特に大きな不満はない
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 1 月住了 1 晚

10/10 優異

Jay (Anyang)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
깨끗하고 좋음
신설 호텔이라 그런지 정말 깨끗함 청소상태도 매우 좋음 하지만 주변에 편의점이라던지 식당이라던지 전무하여 불편한 부분이 있음
於 2018 年 9 月住了 5 晚

10/10 優異

KEON SOO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
깨끗하고 아침 식사도 아주 맛있었습니다.
於 2018 年 8 月住了 18 晚

2/10 很差

Mario

讚好：整潔度和客房舒適度
不滿：職員與服務
Shocking the hotel is not finished.
Shocking the hotel is not complete no gym no golf. No running water in the pool showers.
於 2018 年 8 月住了 1 晚