its time to be renovated..
1. noise produce with luggage rolled on tiles pathways to rooms and cleaning staffs seems to load their towels kart at 8:30 every morning, quite annoying to wake up guests in this way
2. room is old but good they provide air purifier
3. staffs are poor in English, need to speak with simple words
4. request of 1hr late check out was rejected in Sept such low season
真實旅客
於 2019 年 9 月住了 2 晚
2/10 很差
真實旅客
伴侶同遊
2019年9月6日
讚好:設施服務
不滿:職員與服務和住宿狀況
I already paid hk$1000 over for big room and include breakfast ,the staff say no record , if wanna being big room need to pay extra $2000 yen !!!!!
so we only have small room and also without WiFi -
the room number is 214 ,staff have try to help fix the WiFi but still can not .he did not exchange another room for me , I really feel disappointed in this hotel and very angry
It’s a nice area of the town, very close to a spring bath and the hotel provided a free voucher to the spring bath. The room was spacious. And the breakfast was very good. The food quality was very high. The food selection might look limited at first but it’s actually packed with the food from the local area that you couldn’t taste outside of Wakayama.