外觀

沃爾多夫希爾頓花園酒店的評價

3 out of 5
沃爾多夫希爾頓花園酒店
10385 O'Donnell Place, Waldorf, MD

評價

8.2

很好

10 分評分,優異;813 則評價中有 392 則" "
8 分評分,不錯;813 則評價中有 223 則" "
6 分評分,一般;813 則評價中有 90 則" "
4 分評分,欠佳;813 則評價中有 57 則" "
2 分評分,很差;813 則評價中有 51 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

2/10 很差

Mingyu

於 2024 年 1 月住了 1 晚

8/10 不錯

Tammie

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only thing I didn’t like was the parking was mostly behind the hotel and was poorly lit.
於 2024 年 3 月住了 2 晚

10/10 優異

Nakai

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

8/10 不錯

Lovell

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚

10/10 優異

Melvin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It was a friendly atmosphere
於 2024 年 3 月住了 1 晚

10/10 優異

Eyvonne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

Barrett

Limited tv selection. Can’t log on to a Netflix or other account. Hard to get room cleaned
於 2024 年 3 月住了 4 晚
Ty 於 2024年3月19日的回應
we do apologize for the inconvenience our housekeeping services are only upon request they do not come everyday but if you do ask for service we will fulfill your request and as per the tv situation we do apologize for the inconvenience you will have to use your own device an connect with HDMI to use net flicks

10/10 優異

Tammie

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the cleanliness of the hotel and kindness of the staff.
於 2024 年 3 月住了 3 晚
Ty 於 2024年3月19日的回應
thank you for staying we appreciate the positive Feeback and hope to see you again have an amazing day

10/10 優異

Khang

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice. I like Hilton Garden Inn Waldorf
於 2024 年 2 月住了 1 晚
Ty 於 2024年3月19日的回應
thank you for you positive feedback it was a pleasure to have you and hope to see you again have an amazing day

8/10 不錯

Ramon

讚好:整潔度、職員與服務、設施服務和住宿狀況
The front staff were outstanding compared to other recent hotel stays in the DC/MD area. Mattress and pillows weren’t the most comfortable we’ve slept on. The property and rooms were above average and we’d stay there again; which is saying a lot regarding our other stays.
於 2024 年 2 月住了 2 晚
Ty 於 2024年3月19日的回應
thank you for staying we appreciate the positive Feeback We will be working to fix the issues you had and hope to see you again have an amazing day

8/10 不錯

Amber

於 2024 年 2 月住了 1 晚

4/10 欠佳

shane

讚好:職員與服務
不滿:整潔度和住宿狀況
Ty 於 2024年2月20日的回應
we do apologize for the inconvenience we will be working to fix these issues and we hope to see you again

8/10 不錯

Alex B

讚好:職員與服務
I enjoyed my stay
於 2024 年 2 月住了 2 晚
Ty 於 2024年2月20日的回應
thank you for your positive feedback we hope to see you again have a great day

8/10 不錯

Cherelle

Room was clean and comfty
於 2024 年 1 月住了 1 晚
Ty 於 2024年2月20日的回應
thank you for your positive feedback we hope to see you again have a great day

10/10 優異

Austin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Ty 於 2024年2月20日的回應
thank you for your positive feedback we hope to see you again have a great day

8/10 不錯

Towana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Ty 於 2024年3月19日的回應
thank you for you positive feedback it was a pleasure to have you and hope to see you again have an amazing day

10/10 優異

M&A

於 2024 年 1 月住了 1 晚
Ty 於 2024年2月20日的回應
thank you for your positive feedback we hope to see you again have a great day

10/10 優異

Shaun

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
ty 於 2024年2月20日的回應
thank you for your positive feedback we hope to see you again have a great day

10/10 優異

Dominic

於 2023 年 12 月住了 1 晚

8/10 不錯

Martinez

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Kierra

不滿:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

4/10 欠佳

Daphnie

商務旅客, 多人同遊
不滿:整潔度和住宿狀況
Hotel was in terrible shape.
於 2023 年 12 月住了 1 晚

10/10 優異

Sherel

伴侶同遊
讚好:職員與服務和設施服務
Travel to MD for wedding. Was able to check in early which was wonderful! Parking areas do need to have more and brighter lighting. Slightly uncomfortable walking from parking lots to hotel door at night.
於 2023 年 12 月住了 2 晚

2/10 很差

Steven

伴侶同遊
讚好:職員與服務和住宿狀況
The property, parking, cleanliness and staff was nice but in my room 328 it was a loud noise every 45 minutes so we didn’t get a good night rest so I won’t be back.
於 2023 年 12 月住了 1 晚

10/10 優異

Jose

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean.....quiet.....convenient.....but, most importantly, the staff was amazing---kind, professional, efficient....
於 2023 年 11 月住了 2 晚

10/10 優異

Kathryn

於 2023 年 11 月住了 1 晚

10/10 優異

Katrina

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk customer service when i checked in at 8:30 pm
於 2023 年 11 月住了 2 晚

10/10 優異

tone

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 8 月住了 1 晚

10/10 優異

tone

於 2023 年 8 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯

Rebecca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room was great. Shower was not cleanest After arriving on site told the pool was closed disappointed
於 2023 年 11 月住了 2 晚

10/10 優異

Brian

於 2023 年 11 月住了 2 晚

2/10 很差

Justin

於 2023 年 11 月住了 5 晚

4/10 欠佳

Susan

多人同遊
不滿:職員與服務
I was so disappointed in this Hilton hotel. We arrived on a Saturday night - we had an event at Maryland International raceway - I had called to say we would be arriving after 9PM We arrived at 9:45 - woman at the desk was lovely- I requested a roll away bed - she said that I could expect that at 11 since she was working alone until then- she said she would call the room - at 11:10 I received a call stating the bed was on the way - at 11:45 I went to the front desk stating the bed had not arrived- I was told by a gentleman (I wish I had gotten his name) that getting a bed would be a while - I explained the previous situation - he stated that a person came in that needed a handicapped room and none was available so that the woman I had previously spoke to went to the room to set it up - I told him I was confused as I received a call saying that the bed was coming and I needed to listen for it He told me that since I checked in later in the day there were not enough people to meet all requests - if this is true I wish I was informed when I called earlier in the day that there would be no service after 10PM I wish this gentleman would have have shown compassion, some understanding, some apology - when i said it was almost midnight and I wanted to go to sleep, he said he could not guarantee anything but he was hoping 30 minutes and I could come back if it didnt happen . The rollaway showed at 12:20 by the original woman.
於 2023 年 11 月住了 2 晚

10/10 優異

Nancy

讚好:整潔度、職員與服務和住宿狀況
Beautiful property! Friendly, professional staff.
於 2023 年 11 月住了 1 晚

8/10 不錯

Jason

讚好:整潔度和職員與服務
Everything was fine except the pool and hot tub not being in service which was a disappointment.
於 2023 年 11 月住了 2 晚

8/10 不錯

Bernard

伴侶同遊
讚好:職員與服務和設施服務
Staff was very friendly and professional. We enjoyed the lobby area with bar, fire place, and dining. Rooms were okay but can use an update.
於 2023 年 11 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
不滿:住宿狀況和客房舒適度
A lil disappointed… to say the least.
Very disappointing to see the condition of the shower. Carpets in the hallway and on the elevator were unkempt. Shining light was the friendliness and professionalism of the staff.
於 2023 年 10 月住了 1 晚

10/10 優異

Kareema

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Barbara

家人同遊, 商務旅客
讚好:設施服務和住宿狀況
Staff very pleasant and helpful
於 2023 年 10 月住了 2 晚

8/10 不錯

Peter

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

6/10 一般

William

家人同遊
讚好:職員與服務
不滿:住宿狀況
The pool wasn't open due to renovations but we weren't informed. The reason I selected this property was for the indoor pool. No breakfast provided unless you paid $20 a person for a buffet. Room itself was adequate.
於 2023 年 10 月住了 2 晚

8/10 不錯

Janna

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Easy access to hwy.
於 2023 年 10 月住了 1 晚

6/10 一般

Sharon

伴侶同遊
讚好:整潔度和設施服務
不滿:職員與服務
The clerk who checked us in was rude. We arrived 20 minutes prior to the check-in at 3pm. When asked if we could possibly check in early she smacked her lips and pointed to the check-in time of 3pm. I was aware of the check in time but most of the time the hotels are accommodating for an early check-in . The attitude I received was not needed. In addition the room sink had a huge crack in the sink.
於 2023 年 10 月住了 1 晚

10/10 優異

Danny (Kailua)

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kasia was great, she referred me to all local options
於 2023 年 10 月住了 1 晚

8/10 不錯

Sharron

讚好:整潔度、職員與服務和設施服務
It was just average
於 2023 年 9 月住了 1 晚

8/10 不錯

Jossie Guadalupe

讚好:職員與服務
於 2023 年 9 月住了 3 晚

2/10 很差

Georgetta

不滿:職員與服務和住宿狀況
My room smell like dog all night.
於 2023 年 9 月住了 1 晚

8/10 不錯

Clarence

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Late check room not ready
Was not able to check them 515 p m Which made me late for an event was not happy about room was not ready at 3pm check in time
於 2023 年 9 月住了 1 晚

10/10 優異

Johnny

於 2023 年 9 月住了 1 晚