Front of property – evening/night
Check availability

Reviews of Travel Charme Gothisches Haus

4.5 out of 5
Travel Charme Gothisches Haus
Marktplatz 2, Wernigerode, ST

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 352 reviews" "
Rating 8 - Good. 94 out of 352 reviews" "
Rating 6 - Okay. 12 out of 352 reviews" "
Rating 4 - Poor. 1 out of 352 reviews" "
Rating 2 - Terrible. 2 out of 352 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norbert

Stayed 4 nights in Sep 2023
Response from Antje Märker & Team Direktorin & Gastgeberin on 14 Oct 2023
Lieber Norbert,für Ihre wunderbare Bewertung danken wir Ihnen sehr!Wir wünschen Ihnen alles Gute und freuen uns schon heute auf ein Wiedersehen in der Bunten Stadt am HarzHerzliche GrüßeAntje Märker & TeamDirektorin & Gastgeberin

10/10 Excellent

Jazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved this hotel. Convenient walk from where we parked on the street; in a restricted traffic area so you can easily bring your luggage inside. Quick check in and friendly service. Beautiful hotel with elegant finishes. The breakfast was our absolute favorite of the entire trip! We only spent two days and one night in wenigerode but when we visit again I would stay at this hotel.
Stayed 1 night in Aug 2023
Response from Antje Märker/ General Manager & Host on 15 Aug 2023
Dear Jazmine,thank you so much for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us.It's fantastic to know that you appreciated our convenient location, quick check-in process, and the elegant finishes of our hotel. We're especially delighted that our breakfast was the highlight of your trip – we aim to provide a delightful start to your day.We can't wait to welcome you back on your next visit to Wernigerode. Your kind words inspire us to continue delivering exceptional service.Warm regards,Antje Märker & TeamGeneral Manager & Host

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That is (for me) the number one hotel in Wernigerode. A better place to stay - if you want to discover this beautiful town - is hardly to find.
Stayed 1 night in Aug 2023
Response from Antje Märker/ General Manager & Host on 15 Aug 2023
Dear Edward,thank you so much for your kind words and for considering us as the number one hotel in Wernigerode. We're absolutely delighted to hear that you had such a positive experience during your stay with us. Your appreciation means a lot to us.It's wonderful that you found our hotel to be a great base for exploring the beautiful town. We strive to provide a memorable and comfortable experience for all our guests, and we're glad to have met your expectations.We truly value your feedback and your recommendation. We're looking forward to welcoming you back in the future and providing you with another fantastic stay.Warm regards,Antje Märker & TeamGeneral Manager & Host

10/10 Excellent

Udo

Stayed 1 night in Jul 2023
Response from Antje Märker & Team Direktorin & Gastgeberin on 24 Jul 2023
Lieber Udo, vielen Dank für Ihre tolle Bewertung. Wir freuen uns sehr, dass wir Sie während Ihres Aufenthalts von unserem Haus überzeugen konnten.Herzliche Grüße aus WernigerodeAntje Märker & Team Direktorin & Gastgeberin

10/10 Excellent

kim

Stayed 3 nights in Apr 2022
Response from Antje Märker & Team Direktorin & Gastgeberin on 19 Jul 2022
Liebe Kim, vielen herzlichen Dank für Ihr positives Feedback, über Ihre tolle Bewertung freut sich das gesamte Team. Bis bald mal wieder in Wernigerode, wir alle freuen uns schon heute auf unser Wiedersehen! Herzliche Grüße aus Wernigerode Antje Märker & Team Direktorin & Gastgeberin

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location on the market square, convenient subsidised parking, friendly, highly trained, professional service, beautiful room, comfortable bar, extensive breakfast selection, delicious evening meal in the restaurant. Absolutely recommended in every way.
Stayed 2 nights in Jan 2022
Response from Antje Märker & Team - General Manager & Host on 28 Jan 2022
Dear Ronald, thank you very much for your great and detailed review of your time in our house. Your enthusiasm is clearly felt and we are very pleased that you were able to enjoy the time in Wernigerode. Our whole team is very happy about your kind words an hopes to welcome you again very soon! Kind regards Antje Märker & Team General Manager & Host

10/10 Excellent

Shiloh

Stayed 2 nights in Oct 2021
Response from Antje Märker & Team; Direktorin & Gastgeberin on 21 Oct 2021
Liebe Shiloh, toll, 5 von 5 Sternen … mehr geht nicht! Vielen herzlichen Dank für Dein positives Feedback, über Deine lobenden Worte freut sich das gesamte Team. Bis bald mal wieder in Wernigerode, wir alle freuen uns schon heute auf unser Wiedersehen! Herzliche Grüße aus Wernigerode Antje Märker & Team Direktorin & Gastgeberin

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Ihr Team des Travel Charme Gothisches Haus on 4 Nov 2019
Lieber Gast Colin, vielen Dank für Ihre gute Bewertung. Wir freuen uns sehr, dass wir Sie während Ihres Aufenthalts von unserem Haus überzeugen konnten. Gern stehen wir jederzeit für Anregungen zur Verfügung, wie wir unser Angebot noch weiter verbessern können. Herzliche Grüße aus Wernigerode

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I traveled to Wernigerode for business but would love to come back on vacation. The town is charming and in a beautiful region of the Harz mountains. An old fashioned steam train provides regular runs from town up to the mountains.The Travel Charme Gothisches Haus hotel is right in the center of the old section of the town making it an enjoyable location to walk from to explore the area. The hotel has a great full buffet breakfast each morning and an in house spa. It provided a relaxing quiet oasis after a day of work and walking around the town. This is my second time to stay at this hotel and the experience was just as good as the first. There is also a full bar and restaurant located inside the hotel.
Stayed 2 nights in Oct 2018

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for HSB trains and a pretty town
Stayed 4 nights in Oct 2018

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
Excellent location , excellent breakfast , loads of things to do around hotel
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a very quaint town
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Charming" hotel in great location.
Travel Charm Hotel is located right in the heart of the market square in Weinigerode. The room was narrow, but nicely furnished. Our room looked out on a garden area and was extremely quiet. The only problem we had was with our air conditioner, which never got the room cool enough for sleeping in early July. We never had it checked out, so our bad. Restaurant was memorable. Nice setting looking out on the square and great service with delicious food. Probably best eating in town. Wine was pricey, but food pretty close to normal price for the quality. Breakfast served in several room settings, wonderful seliction of food and impeccable tidiness of tables. Staff was great all around.
Stayed 2 nights in Jul 2017

8/10 Good

Rögnvaldur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great....
Stayed 2 nights in Jun 2017

10/10 Excellent

Ken, Wollonong NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located comfortable hotel
Hotel is a quality four star property, centrally located in Wernigerode. Staff were helpful with tourist information and tour bookings. Local restaurants and shops were metres away. A great base for exploration of the Harz mountains,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The premier hotel in the area. Breakfast buffett was tier 1.

10/10 Excellent

Doniphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend spot
Excellent service and location. Breakfast was great and the dining area a beautifully atmospheric part fitting to the city surroundings.

10/10 Excellent

Hosein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place to stay
Traditional and very modern hotel with all amenities . Great to explore Harz mountain .

10/10 Excellent

Susan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the perfect location
Both comfortable and elegant, nice room and bathroom. Breakfast and spa were great.

10/10 Excellent

Margit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of the Alstadt made it for easy walking,

10/10 Excellent

tly6, West Allis,Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Located next to the town square. Everything is within walking distance. Great breakfast

10/10 Excellent

Christina, Frederick, Maryland (USA)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in a picturous town (Wernigerode)
We stayed for 3 nights during the "Annual Rathausfest" June 17-19, 2016. We stayed in a Suite towards the courtyard which was very nice and quiet, even though life music was on stage nearby the hotel. If time permits, I would recommend to also see Quedlinburg and Goslar, beautiful little towns nearby, during the stay.

10/10 Excellent

Michael, Boston Spa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Harz historical gem
This is a very historic hotel which has been tastefully restored. The furnishings and fittings are exceptional. Food and service excellent. Some rooms however have small 'dormer windows' so may feel dark to some. It is a pity that in such a quality hotel, coffee and tea cannot be provided in the room - maybe a 'german' quirk. For anyone wanting to explore the Harz, including the excellent steam railway, this is an ideal quality base.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of this picturesque town
We stayed 3 nights over a weekend in a Comfort Twin Room. The hotel is right in the centre of the town but is quiet. Facilities are very good with a good breakfast and a restaurant that offers a choice of a buffet or complete a la carte. We tried both. Nice spa, helpful staff. Easy walking access to other restaurants nearby if needed. Our room was large but a little utilitarian.

10/10 Excellent

Trevor, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a visit
Just booked for a short break on our way from Frankfurt to North Germany. Last time in the Harz Mountain area was in the 1970s. What a find a beautiful place. Do take the steam train journey to Brocken as its worth it. Spend hours just walking round the street of Wernigerode looking at the old biuldings.

8/10 Good

Lisa, Corning NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful location in Market Square of Aldstadt
Overall, we had a lovely stay in Wernigerode. We were there for four nights. We enjoyed the breakfast buffet and had two dinners at the hotel restaurant. The food and wine were good but a little overpriced for the area and quality. Our room was comfortable and clean. The location couldn't be any better. The only negative is our welcome was lacking. The front desk clerk, who checked us in could not have been any unfriendlier if she tried! She bordered on rudeness. We were exhausted from a long drive and arrived at 22:00. There was water behind her and she didn't offer us any. I was thirsty after our 6 hour journed from southern Germany, but was too embarrassed to ask her for the water. Interestingly, my husband and I whitnessed her offering the water and giving a friendly welcome the next evening to German speaking guests. We began to wonder if Americans just weren't welcome.She was cold, unsmiling, not willing to answer our questions. I asked her about wifi and she interupted me and said very rudely (like she was punishing a child) " I will get to that". I just didn't want to forget to ask because at our previous hotel, they only gave a WIFI code if we asked fro one. I asked for tourist information on the area and she also didn;t seem to want to help us. So I was direct and asked if there was anyone else at the hotel who could guide us as visitors, unfamiliar with the harz, to some fun activites and towns. At that point she pulled a train schedule out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a castle town
The hotel is located in the main Plaza of the town is a great walking location and the castle is the best attraction. Breakfast is great. The hotel bar has a great bar tender and the drinks are not too expensive. For the price you wouldn't get something similar in any hotel in the States

8/10 Good

Pei Ling, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec stay at Travel Charme Wenigerode
Superb location. Beautifully maintained decor.

10/10 Excellent

GoJi, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A modernized gem in the centre of old Wernigerode
Lovely, clean, modernized hotel with great facilities and location right on the old Market Square. Not all of the staff are used to working with English-only speakers, but they manage well enough.

8/10 Good

Barbara, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in heart of the old town
Lovely hotel in the heart of the charming town of Wernegerode in the Harz Mountains, next to the town hall. Excellent big room with great view of gargoyles.

10/10 Excellent

John, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charme Gothisches in Wernigrode Hartz Mountains
Top hotel with central location in main square. Very quiet at night as church bells stop between 11pm and 7am.Lots of nearby restaurants and 'british style' quirky pubs serving great wine and local beer. Only 15 mins walk from main train station and very handy for excursions into the Hartz on the fabulous steam railway network. Apart from the hotel, it's worth noting that there is very little English spoken in the area and not many restaurants have English translations for their menus.

10/10 Excellent

Alan, Midlands, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in an Historic Town.
We arrived at the hotel in the middle of the afternoon after a long and tiring journey from the UK. We were immediately offered a drink and then guided to our room which was clean and of a good size. The breakfasts gave a wide choice of food and drink, sufficient for all tastes and appetites. One slight criticism was that the hotel was rather warm but there was no air conditioning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Postcard Perfect!
This hotel has it all... great facility in a great location! The town is absolutely storybook and this is right on the main square. Staff is polite and very helpful. Our room was modern and had nice amenities (eg. robe and slippers). We overlooked an interior courtyard, nice and quiet. They offer parking, which is a must in this area. Breakfast buffet is huge!!

8/10 Good

Marques, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Location, Bad in-room Wi-Fi
Let me first say that I wouold have given this hotel 5 stars if the in-room Wi-Fi was better. I was in the area for business and reliable internet was a necessity. When I first checked into my room I couldn't even recieve a Wi-Fi signal on my laptop, tablet, or phone. I went to the front desk, told them the situation and they switched me to another room. I had to the same issue in that room, so I reluctantly went back to the front desk (I didn't want to be that eternally unsatisifed customer) told them about the situation again and they switched me to another room. Same issue occured...no Wi-Fi signal. At that point I gave up. I ended up having to sit out on the stairs in the hallway to get a decent Wi-Fi signal. For 24euros I expected reliable internet. The hotel is clean and beautiful with amazing service, a great restaurant with an amazing breakfast that was included in the price, and is right in the middle of the downtown pedestrian zone. When you walk out of the hotel entrance and look up the hill you see a beautiful castle. You couldn't ask for a better location. There is parking located next to the hotel for about 12euro per day if you let the hotel staff know that you are parking a car, if not, it is 14euro per day. I would definitely stay at this hotel again even with the poor Wi-Fi service.

10/10 Excellent

jill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good restaurant in a beautiful setting
Excellent hotel, very nice room but wi-fi signal was not great. Breakfast was good, staff were fantastic, a lovely hotel

10/10 Excellent

BBCEM2DAY, East Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It doesn't get much better than this
Lovely hotel, superbly renovated and with excellent facilities. Warm, friendly staff and a breakfast that needs an hour to do it justice.Superbly situated on the market square, and with the Christmas Market right outside, we couldn't have wished for more.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, friendly staff, wonderful location
Grreat location, good breakfast, friendly staff, excellent hotel.

10/10 Excellent

Marianne, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel in nice settings :-)
Beautiful old hotel with up-to-date interior. Well situated out to the square - in the city centre. Very clean everywhere in the hotel. Good hotel service. Super location. Parking too expensive, I think. We paid 12.- euros for 'one night' just for parking in the garage. You also have to pay for wi-fy. Should be free! Restaurant very good. Reception gave us good service. Wernigerode is indead a visit worth. Lots of small shops in this small and cozy city.

10/10 Excellent

Keith, Nailsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Excellent hotel, full of character, with good service. Wernigerode is largely a day trip resort, so in the evenings it is quiet. We would certainly stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Superb, more than met expectations. One piece of advice, evening meal at hotel is about E32.00 each, whereas Expedia had this for £10 (ish) p.p.p.n. when we booked, well worth it. Hotel well situated in town centre, train and bus stations about 15-20 mins walk, OK normally but E20.00 return for taxi is better with luggage. Bus travel free on production of pass supplied by hotel - on payment of tourist tax E2.50 p.p.p.n, another bargain.

10/10 Excellent

AndyL, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and welcoming - fine for everyone.
There is a calm, welcoming feel to this hotel. Service was prompt and efficient and there if needed, but not in your face. Breakfasts were superb - fabulous range and well presented. Can't comment on the other food options as we ate elsewhere during our stay but did seem a touch pricey, but then it is a top class hotel. Superb spa area.

10/10 Excellent

Jette, Vejle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for recreation
The hotelstaff Was very freindly and helpfull, when we needed to get around with at wheelchair.

10/10 Excellent

Love to travel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly relaxing...
This is the perfect hotel in which to take a break to recharge your batteries; from the moment you enter the lobby you know that you are going to be comfortable and well looked after; and if this is your first visit, the location will stagger you, with its wonderful outlook onto the main square. The breakfast buffet is the best we've ever experienced, and if you don't feel like venturing out after a busy day's sightseeing, the Saturday buffet is varied and good value, if not exactly fine dining. Rooms are quiet (except for the 7am drilling one morning!)and spacious, the water is always hot whatever the hour, and the furnishings generous and comfortable. This was our 2nd visit and we still didn't want to leave!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel Charme Gothisches Haus - great winter break
Excellent hotel - centrally located and only short walk from the stations. Great food, friendly and efficient service and good wine list.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Laura, Lleida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel to relax
I love this hotel. If someday I come back I'll be without any hesitate in this place. My experience was really nice. The best of all was the meals (breakfast was amazing and dinner was perfect).

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Staying
I have spent two times and total 6 nights. The hotel is very nice, clean, and the food was excellent. I was very happy.

10/10 Excellent

Love to travel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just didn't want to leave!
From the moment wearrived, we knew that we were in for a relaxing, comfortable break. The hotel's situation is perfect, in the main square next to the Rathaus, and a few minutes' walk from other attractions. Our room overlooking the garden was peaceful and extremely comfortable, and as others have said, the hotel's breakfast is just SUPERB. Staff are friendly and helpful, and there were no negative aspects at all, except, possibly, the menu prices in the evening, but as there are so many other eateries within 2 minutes' walk, this wasn't a problem. We made good use of the Harz visitors' pass given us at check-in, travelling for free to Quedlinburg and back on the extremely efficient service. We also bought a 3-day pass for the narrow-gauge railways, so much better value than individual tickets. The whole town and area is charming, and as long as you are prepared to speak a little German, there's a lot to discover. We went for the tailways, but fell in love with the area, and plan to go back if we can!

10/10 Excellent

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war sehr schön
Stayed 2 nights in Apr 2024
Response from Antje Märker & Team / Direktorin & Gastgeberin on 18 Apr 2024
Lieber Bernd,für Ihre wunderbare Bewertung danken wir Ihnen vielmals!Wir wünschen Ihnen alles Gute und freuen uns schon heute auf ein Wiedersehen in der Bunten Stadt am Harz.Herzliche GrüßeAntje Märker & TeamDirektorin & Gastgeberin