住宿正面

德立莊酒店的評價

4 out of 5
德立莊酒店
秀山街 4 號, 中正區, 台北市

評價

7.6

不錯

10 分評分,優異;1017 則評價中有 320 則" "
8 分評分,不錯;1017 則評價中有 354 則" "
6 分評分,一般;1017 則評價中有 177 則" "
4 分評分,欠佳;1017 則評價中有 91 則" "
2 分評分,很差;1017 則評價中有 75 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Chiu Fung

家人同遊
讚好:整潔度、設施服務和住宿狀況
NS
於 2024 年 3 月住了 3 晚
Hotel Midtown Richardson 於 2024年3月26日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

6/10 一般

HOI LEE

伴侶同遊
讚好:整潔度和職員與服務
酒店房間很細小,能清楚聽到另一房間聲音
於 2024 年 3 月住了 4 晚
德立莊酒店 於 2024年3月26日的回應
親愛的貴賓您好,十分感謝您的留言,每位旅客珍貴的留言都是我們進步的動力。您的提醒我們會放在心裡,關於此次住宿並無達到您的要求及期望,我們感到十分的抱歉,希望下次能有機會再為您服務。

8/10 不錯

SHU CHUNG

讚好:職員與服務
不滿:整潔度
於 2024 年 3 月住了 5 晚
Hotel Midtown Richardson 於 2024年3月22日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

2/10 很差

Hiu Ying

不滿:整潔度、設施服務和住宿狀況
從未試過這麼差的酒店!性價比極低!! 我入住的精緻雙人房(無窗),在15樓的,很舊很髒很臭!!!一出電梯就一股霉味 一開房門,小得可憐,打開行李箱都有難度。而且非常殘舊,地毯有漬,浴室的花灑有霉菌。冷氣不能調節溫度,而且有一層厚厚的灰塵,非常嘔心。 隔音方面,幾乎是沒有的,出面的聲音聽得一清二楚。另外,住了3晚,3晚關燈以後都不斷聽到從四方八面敲打牆的聲音。。。 沒有拍照,因為真的太嘔心了,不想留下這些照片,但網上看到別的房間挺新淨的,應該是有部分房間翻新過吧?但一定一定不會再入住了!!!這個價錢一定有更好的選擇!
於 2024 年 3 月住了 3 晚
德立莊酒店 於 2024年3月18日的回應
親愛的貴賓您好,感謝您撥空留給我們反饋,告訴我們可以改進的地方。很遺憾造成您旅程的困擾,我們團隊將會針對您的建議與相關部門進行討論,希望讓每一位旅客都有最棒的住宿體驗!期待之後能有機會以更棒的樣貌與您相見。

4/10 欠佳

Kitty

多人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
洗澡的熱水有時不夠熱,整理房間整潔有待改善
於 2024 年 2 月住了 6 晚
德立莊酒店 於 2024年3月18日的回應
親愛的貴賓您好,每一位旅客都是我們遠道而來的朋友,所以每一個評論我們都很重視!謝謝你願意讓我們知道哪裡能夠更好,德立莊酒店團隊會持續努力,與相關部門一起討論如何改善。期待未來以最棒的樣子與您相見!希望下次有機會能再為您服務!

6/10 一般

Wing Yan

家人同遊
讚好:設施服務
到步後寄存行李方便, 取回行李接待員態度欠佳
於 2024 年 2 月住了 3 晚
德立莊酒店 於 2024年2月29日的回應
親愛的貴賓您好,感謝您留下您的住宿體驗與我們分享,我們一直都希望能提供最好的住宿體驗給客人,此次服務上若有不周,我們深感抱歉。您給予的寶貴意見,我們一定會著手改善,同時我們也會加強員工訓練。期望未來還有機會能為您提供更優質的服務,與您一起度過更美好的台北假期。

6/10 一般

Edward

家人同遊
讚好:整潔度、職員與服務和設施服務
牀太軟
於 2024 年 2 月住了 2 晚
德立莊酒店 於 2024年2月17日的回應
親愛的貴賓您好,每一位旅客都是我們遠道而來的朋友,所以每一個評論我們都很重視!謝謝你願意讓我們知道哪裡能夠更好,德立莊酒店團隊會持續努力,與相關部門一起討論如何改善。期待未來以最棒的樣子與您相見!希望下次有機會能再為您服務!

4/10 欠佳

Chun Wing

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
住宿地點不錯非常近西門町及捷運, 大堂裝修很漂亮但房間卻十分污糟, 電話、浴室、 大門的污漬十分明顯。 隔音很差而且走道比較狹窄,入住旅客很多導致有人經過房間門口時的說話聲音很明顯很嘈吵, 如果資金不足可以考慮入住,但假如有充裕資金可以選擇其他更好的酒店。
於 2024 年 2 月住了 4 晚

6/10 一般

May

住高級雙床房,房間較細,洗手盤設在廁所外,浴間只有一個掛鉤,沒有地方放置衣物,房內亦沒有提供行李架,地點取勝,大致也整潔

10/10 優異

Wai Shan

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

Lai Yin (Tuen Mun)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 5 晚

8/10 不錯

TAK WAI

多人同遊
讚好:設施服務
於 2024 年 1 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 不錯

Wing sze

多人同遊
讚好:職員與服務、設施服務和住宿狀況
整體不錯,但地氈有點污糟
於 2023 年 12 月住了 4 晚

2/10 很差

Lai Kwan

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
房間骯髒,有異味,房間清潔敷衍,物品補給經常遺漏甚至沒有。
於 2023 年 12 月住了 6 晚

2/10 很差

Aries

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
房間骯髒、有臭味,房間清潔敷衍,用品補給經常遺漏甚至沒有 refilled.
於 2023 年 12 月住了 4 晚

6/10 一般

Gerry

於 2023 年 12 月住了 2 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

8/10 不錯

LAI YU

於 2023 年 12 月住了 2 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

10/10 優異

Lai Shan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

10/10 優異

Mee Yee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

6/10 一般

TING TING ADA

家人同遊
讚好:職員與服務
方便度高,但最不好是房內空調竟然是中央,太冷時無的調
於 2023 年 12 月住了 3 晚

8/10 不錯

Chi Shing

於 2023 年 12 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

6/10 一般

Wai Man

於 2023 年 12 月住了 3 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

8/10 不錯

YIU WAI

於 2023 年 12 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

2/10 很差

Wing kei

於 2023 年 11 月住了 2 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

2/10 很差

Fong Shing

於 2023 年 12 月住了 3 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

4/10 欠佳

WING SHAN GRACE

讚好:職員與服務
不滿:整潔度和住宿狀況
燈光暗,毛巾破洞
於 2023 年 11 月住了 4 晚

8/10 不錯

nok hang

於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月8日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

2/10 很差

真實旅客

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worse stay
AC is too cold! And TV cannot open..and doesn’t arrange room change for me.. can’t sleep at all!
於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, Hotel Midtown Richardson has always been taken customers' advice very seriously. Our main goal is to make you have the best accommodation experience. We have received your precious comment, and we'll keep improving the quality of our service. We hope we can have chance to serve you in the near future!

6/10 一般

Tsz Lung

早歺沒有選擇,全部都唔啱口昧!太陽蛋/火腿/腸仔都冇,失敗
於 2023 年 11 月住了 2 晚

6/10 一般

Joey

家人同遊
冷氣中央固定温度,不能調節。旅行團多,早餐自助找位,食物選擇不多。
於 2023 年 11 月住了 4 晚

6/10 一般

KIN FAI

讚好:整潔度和職員與服務
不滿:設施服務
wifi 極差,住4日有3日基本上不到網 送的早餐不食也沒損失

2/10 很差

Kwok fai

家人同遊
不滿:整潔度、設施服務和住宿狀況
房間設施殘舊,浴室浴缸骯髒,部份雲石面已破裂滲水,隔音十分差,馬路車聲,走廊車聲隔不到。
於 2023 年 11 月住了 3 晚

8/10 不錯

LAI LING CLAUDIA

於 2023 年 11 月住了 1 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

10/10 優異

Yuen Ling

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 11 月住了 4 晚

6/10 一般

Ada Lai

家人同遊
讚好:住宿狀況
Experience problem moving luggage from hotel room to lobby due to heavy traffic
於 2023 年 11 月住了 1 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 不錯

HO CHEUNG

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
早餐時,食物桌過於集中,令人群集中取用食物,太擁擠了
於 2023 年 11 月住了 4 晚

6/10 一般

Lai Keung

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度
潔淨程度有待改善
於 2023 年 11 月住了 5 晚

10/10 優異

Lai Yan

讚好:整潔度、職員與服務和住宿狀況
Good
於 2023 年 11 月住了 5 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

6/10 一般

Cheung Man Fai

於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

8/10 不錯

Kai Chung David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
一連二天沒有清理及更換使用了的杯子
於 2023 年 11 月住了 3 晚

8/10 不錯

Yuen

多人同遊
於 2023 年 11 月住了 3 晚

10/10 優異

Ka Man Carmen

於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

10/10 優異

YIU TONG

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

6/10 一般

Brian

家人同遊
What disappoints me is that the sink actually is next to the bed instead of being in the washroom, but I couldn't tell from the photos.
於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

10/10 優異

wai kit

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

8/10 不錯

MANSHAN

於 2023 年 10 月住了 4 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

2/10 很差

Siu Yee

不滿:整潔度和住宿狀況
When we entered the room there was a stench from the bathroom. Everytime we returned to the room, the smell would hit you in the face and it would not be pleasant. We hated the smell. Also when we passed from bathroom to bedroom there was a nail or spike from the carpet installation that was protruding out and when i stepped over it in my hotel slippers it drew blood. This was reported to hotel concierge. The slipper also had a hole and was shown to the concierge. The bathtub was too high for me to step over and take my shower at nights. Also there was no anti slip mat in the bathtub. As i entered the tub i had slipped a few time. This was also told to the concierge. I also tried using the laundry facility but there was no coin exchange machine. So i was no able to wash my clothes. The tv did not work on the first night but we had to rearrange the tv box move it from back to front and switch it on before it worked. Also the worst part was the many many school students at the hotel during our stay running around the corridors and causing a ruckus and noise. There was one incident where i saw a half naked student in the hallway and another incident when the student from across the room ringing and knocking on our door and hiding. I was not happy and had a word to them as i saw them through the eye piece. Not happy at Midtown Richardson taipei.
於 2023 年 10 月住了 5 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for telling us where we still have to improve. We will definitely enhance the training of our staff to get better and better! Thanks for your gentle reminder. We've received all of your opinions, and will definitely put them into our upcoming improvement plans! If there's any inconvenience, we're very sorry. When will you explore Taipei next time. We are looking forward to seeing you again.

4/10 欠佳

Ey

不滿:整潔度和住宿狀況
這幾年都選擇這間酒店住,但酒店開始舊了所有設施都破爛地氈有污糟洗手間也沒有整理廁紙用完有沒有換住了五天四夜發現頭兩天沒有吸塵。
於 2023 年 10 月住了 4 晚

8/10 不錯

KA KI

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice Room
於 2023 年 10 月住了 3 晚
Hotel Midtown Richardson 於 2024年2月9日的回應
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

6/10 一般

Ching Man Carmen

伴侶同遊
讚好:職員與服務和設施服務
房間比照片上更細 難以打開行李箱 床褥太軟
於 2023 年 10 月住了 5 晚