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关于昌迪加尔齐拉克普尔温德姆华美达广场酒店的点评

4.5 out of 5
昌迪加尔齐拉克普尔温德姆华美达广场酒店
Ambala Chandigarh Highway, Village Pabhat, Zirakpur, Punjab

点评

6.8
10 分 - 超赞。18 条好评，共有 59 条点评" "
8 分 - 还可以。16 条好评，共有 59 条点评" "
6 分 - 一般。7 条好评，共有 59 条点评" "
4 分 - 很差。7 条好评，共有 59 条点评" "
2 分 - 糟糕。11 条好评，共有 59 条点评" "

7.2/10

清洁度

7.2/10

员工和服务

8.2/10

服务设施

7.0/10

住宿条件和设施

7.2/10

环保

点评

10/10 超赞

Anchit，SCARBOROUGH

2024 年 2 月入住 1 晚
Gokul Singh 于 2024年04月19日 的回复
Dear Mr. Anchit, Greetings for the day!!!Thank you for your feedback, guest feedback is essential in our endeavor of offering exceptional services and unparalleled levels of commitment to all our guests. It is really nice to know that your stay with us was a comfortable one. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality.Thanks & Regards,Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

10/10 超赞

Simran

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Gokul Singh 于 2024年02月5日 的回复
Dear Ms. Simran, Greetings for the day!!!Thank you for your feedback, guest feedback is essential in our endeavor of offering exceptional services and unparalleled levels of commitment to all our guests. It is really nice to know that your stay with us was a comfortable one. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality.Thanks & Regards,Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

2/10 糟糕

Ranjiv

与家人出行
不满意：客房舒适度，住宿条件和设施
Worst Hotel ever
2024 年 1 月入住 2 晚
Gokul Singh 于 2024年02月5日 的回复
Dear Mr. Rajiv,Greetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

8/10 还可以

Puneet

与家人出行
满意：清洁度、员工和服务、客房舒适度
Ordinary experience, faced issue with parking. Other than that it was ok stay. Next time, i will try some other hotel.
2023 年 12 月入住 2 晚
Ramada Plaza by Wyndham Chandigarh Zirakpur 于 2023年12月31日 的回复
Dear Puneet,We're sorry to hear that you had an ordinary experience with us and faced issues with parking. We appreciate your feedback and apologize for any inconvenience caused. If you decide to give us another chance in the future, we'll do our best to ensure a better stay for you. Thank you for choosing our hotel.Warm Regards,Gokul Singh Front Office ManagerRamada Plaza By Wyndham Chandigarh Zirakpur

10/10 超赞

Tanya

2023 年 12 月入住 1 晚
Gokul Singh 于 2024年02月5日 的回复
Dear Ms. Tanya, Greetings for the day!!!Thank you for your feedback, guest feedback is essential in our endeavor of offering exceptional services and unparalleled levels of commitment to all our guests. It is really nice to know that your stay with us was a comfortable one. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality.Thanks & Regards,Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

2/10 糟糕

jaswant

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Never going there again
2023 年 6 月入住 1 晚
Gokul Singh 于 2023年06月17日 的回复
Dear Mr. Jaswant,Greetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

10/10 超赞

gaurav

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Test
Gokul Singh 于 2023年07月5日 的回复
Dear Mr. Gaurav,Greetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Gokul SinghFront Office Manager Ramada Plaza by Wyndham Chandigarh Zirakpur

4/10 很差

Gurtej

满意：员工和服务
不满意：住宿条件和设施，清洁度
Terrible
Room n washroom are terrible
2023 年 1 月入住 1 晚
Ramada Plaza by Wyndham Chandigarh Zirakpur 于 2023年02月1日 的回复
Dear GurtejGreetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Amit KumarFront Office ManagerRamada Plaza Chandigarh

6/10 一般

Gurinder

2022 年 12 月入住 1 晚

8/10 还可以

Shweta

商务旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
Not very pleasing especially with attitude of few staff
2022 年 9 月入住 1 晚
Amit Kumar 于 2022年11月15日 的回复
Dear Guest,Greetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Amit KumarFront Office ManagerRamada Plaza Chandigarh

8/10 还可以

Shweta

商务旅客
满意：清洁度、服务设施、住宿条件和设施
I stayed 5 nights, was first time in Chandigarh. Hotel is very nice, didn’t have very good experience. Staff definitely needs to be TRAINED well.
2022 年 9 月入住 4 晚
Amit Kumar 于 2022年11月15日 的回复
Dear Guest,Greetings for the day!!!Thank you for your feedback regarding your stay with us. We have made a note of your feedback and assure you that it will be attended to with the urgency that it deserves. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best in service and hospitality. Thanks & Regards, Amit KumarFront Office ManagerRamada Plaza Chandigarh

10/10 超赞

Eswara，Greenville

满意：员工和服务、服务设施、住宿条件和设施
The accommodation was good and close to Elante mall. The staff service in restaurent was good. Preety did amazing job and front desk staff was also good. Look forward to come back again .
2022 年 8 月入住 1 晚

10/10 超赞

Manu

2022 年 7 月入住 1 晚

2/10 糟糕

parveen

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
2022 年 5 月入住 2 晚

10/10 超赞

Kanika

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was good
2022 年 2 月入住 1 晚

8/10 还可以

Sumeet Singh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was good and clean. I travelled with my family but one of the staff members was argumentative.
2021 年 12 月入住 1 晚

6/10 一般

Rimesh

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
Not happy with service
I booked 2 rooms and in one room there is lock issue we can’t able look the room, We called at front desk. Around 6-7 pm but they took midnight to change the room ….
2021 年 11 月入住 1 晚

4/10 很差

Shriram

与家人出行
满意：清洁度
不满意：员工和服务
2021 年 11 月入住 1 晚

4/10 很差

Dhiraj

与家人出行
不满意：住宿条件和设施，清洁度
Unpleasant
They gave us a stinking smoking room. Smelt horrible. The housekeeping guy sprayed air-freshener couple of times but the smell didn’t go away. Also the main door to the room was creaky and brushing to the floor making it noisy and hard to open. The lone elevator seemed like a service elevator used by staff ferrying supplies to the terrace for an event. Had to wait for 3 rounds to get into the smelly elevator. We were told we could use the rooftop pool. However when we did reach the pool, they said we couldn’t use it as it was being cordoned off for a wedding later in the day. Overall an unpleasant experience
2021 年 11 月入住 1 晚

2/10 糟糕

kushal

2021 年 11 月入住 1 晚

10/10 超赞

Rimesh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worth in price
It was amazing stay
2021 年 11 月入住 1 晚

2/10 糟糕

gaurav

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid
It’s not been the greatest stay. Staff reapply poor. Manager don’t care
2021 年 10 月入住 1 晚

2/10 糟糕

gaurav

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Waste
The staff was poor , they took 25 minutes to checkin and every evening when we returned to hotel our key won’t work. They had to take 20 minutes to sort while we wait outside room. I asked manager to call she has at called me yet to discuss the issue.
2021 年 10 月入住 2 晚

10/10 超赞

Rahul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚

10/10 超赞

Kartik

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

4/10 很差

真实旅客

与家人出行, 团体旅客
不满意：住宿条件和设施，员工和服务
Not comfortable stay
The rooms are old and dilapidated. cables were hanging out of electric panels in bathroom. Dustbin not opening, Lift seems ancient. Approach to room through banquet and using old lift. TV was not working in the room. Regarding housekeeping, only 1 towel in the room, no Tissue box. Excessively long waiting time for check in. Even though, my room was paid in full in adavnce, still booked another hotel and shifted. Preferred to lose money rather than staying there.
2021 年 9 月入住 2 晚

10/10 超赞

Rajan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 15 晚

2/10 糟糕

Pranjal

2020 年 11 月入住 1 晚

2/10 糟糕

真实旅客

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was so dirty everywhere is smoking smells And receptionist has no knowledgable about Expedia booking! I booked the room with king size bed and The surprise is this bed has two mattress which make you feel like you sleeping on twin beds! this Ramada hotel deserve only two star👎
2020 年 2 月入住 1 晚
Hotel Manger 于 2020年02月27日 的回复
Dear Guest , Greetings of the day !! Thank you for staying with us during your recent visit and sharing a review. We appreciate your valued views It has been shared with the concerned team to take the corrective measures, Please treat this in isolation and do not let it marr the impression about the Hotel. Please accept our sincere apologies for the inconvenience caused to you during the stay. We hope you will continue to recommend our hotel to your friends, family and company. We look forward to welcome you again in future with our best hospitality services. Thanks and Regards Hotel Manager

10/10 超赞

Yuvraj

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
Hotel Manger 于 2020年02月27日 的回复
Dear Guest , Greetings of the day !! Thank you for choosing to stay with us at Ramada Plaza Chandigarh during your recent visit and writing a great review . It is indeed very heart-warming to read your feedback and reassures us that our efforts are well recognized by our esteemed guests like yourself. Your kind words of appreciation for all has been shared with the team. We hope you will continue to patronize us and also recommend our hotel to your friends, family and company. We look forward to welcome you again. Thanks and Regards Hotel Manager

10/10 超赞

Jobedi，La

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a comfortable hotel and comfortable bed food was good
2019 年 12 月入住 2 晚
Mandeep Sharma 于 2020年01月3日 的回复
Dear Valued Guest, Sat Shri Akal !!! Thank you for staying at Ramada Plaza by Wyndham Chandigarh during your recent trip to Zirakpur in Chandigarh. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Ramada Plaza by Wyndham Chandigarh, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Team Ramada Plaza

8/10 还可以

Amrinder

满意：客房舒适度，员工和服务
不满意：清洁度
The access to my room was through a corridor and there Was a horrible smell when you pass from there. I think they should improve the access
2019 年 10 月入住 1 晚
Mandeep Sharma 于 2019年10月24日 的回复
Dear Valued Guest, Sat Shri Akal !!! Thank you for staying at Ramada Plaza by Wyndham Chandigarh during your recent trip to Zirakpur in Chandigarh. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Ramada Plaza by Wyndham Chandigarh, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Team Ramada Plaza

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a comfortable stay
2019 年 9 月入住 2 晚
Mandeep Sharma 于 2019年09月17日 的回复
Dear Valued Guest, Sat Shri Akal !!! Thank you for staying at Ramada Plaza by Wyndham Chandigarh during your recent trip to Zirakpur in Chandigarh. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Ramada Plaza by Wyndham Chandigarh, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Team Ramada Plaza

8/10 还可以

真实旅客

2019 年 9 月入住 1 晚
Mandeep Sharma 于 2019年09月17日 的回复
Dear Valued Guest, Sat Shri Akal !!! Thank you for staying at Ramada Plaza by Wyndham Chandigarh during your recent trip to Zirakpur in Chandigarh. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Ramada Plaza by Wyndham Chandigarh, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Team Ramada Plaza

6/10 一般

Kartik

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Disappointing! No reply from Hotel for lost items
Booked this particular hotel as it was close to the airport and we just needed to stay 1 night on our trip back from Himachal. On the day of checkout I left my powered spectacles in the room by mistake. Someone from hotel called to inform me but I was already at the airport boarding my flight. Once I reached my city, I tried calling the hotel back but have not found my lost pair of glasses. It has been 5days and I have called the hotel back everyday but they are unable to locate the glasses and have taken no initiative to call back and inform me of the status. Everyday a different person answers the call and there is absolutely no ownership on the part of the staff. Looks like I will have to make a new pair of prescription glasses as there is absolutely no response from the Ramada Plaza hotel.
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Food is amazing
2019 年 6 月入住 1 晚
Mandeep Sharma 于 2019年06月25日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚
Mandeep Sharma 于 2019年05月27日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

8/10 还可以

Dominic

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A rather good option
Good clean hotel with great service.
2019 年 3 月入住 1 晚
Mandeep Sharma 于 2019年03月11日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A home away from home staff were warm and welcoming and were helpful. Comfortable large room
2019 年 1 月入住 1 晚
Mandeep Sharma 于 2019年02月1日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

6/10 一般

Gurbhej

满意：清洁度
Good
Good
2019 年 1 月入住 1 晚
Mandeep Sharma 于 2019年01月24日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

8/10 还可以

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stop off
A good stop off point for us as we went from Shimla to Delhi. The staff are amazing and the food in the restaurant was very good.
2018 年 12 月入住 1 晚
Mandeep sharma 于 2019年01月2日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 6 晚
Mandeep Sharma 于 2019年01月2日 的回复
Dear Valuable Guest , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

2/10 糟糕

真实旅客

满意：住宿条件和设施，清洁度
不满意：员工和服务
They dont listen to your requests ...having to repeat yourself they will fix it but why do I have to tell someone twice what I wished.....
2018 年 11 月入住 15 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Mandeep Sharma 于 2018年10月31日 的回复
Dear valuable Guest, Greetings from Ramada Plaza Chandigarh ! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

6/10 一般

Shaumil

2018 年 10 月入住 1 晚
Mandeep Sharma 于 2018年10月31日 的回复
Dear valuable Guest, Greetings from Ramada Plaza Chandigarh ! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Ramada Chandigarh. We look forward to your next stay.

2/10 糟糕

marina

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Necessita formazione dei managers
Check out lunghissimo e inaccurato Mi sono stati attribuiti costi non dovuti Connessione internet pessima Buffet breakfast carente per ospiti occidentali
2018 年 9 月入住 1 晚
Mandeep Sharma 于 2018年10月31日 的回复
Dear Valuable Guest , Greetings from Ramada, Chandigarh..!!! Thank you very much for your valuable feedback . Hope to serve with best hospitality services in near future .

4/10 很差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚
KUNAL 于 2018年07月2日 的回复
Dear Value Guest, Greetings from Ramada Plaza Chandigarh ! Thank you for the encouraging comments and for taking the time to share your experience on your recent stay. we personally look into this matter and we want you to come back in the hotel and feel the difference. Your feedback is a great validation of the efforts put in by our team every single day to exceed the expectations of all our guests and this helps us to strive for excellence and deliver best in class service. We truly look forward to welcoming you back in the near future. Warm Regards, Kunal Bajaj

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
The surrounding was not that great.
KUNAL 于 2018年07月2日 的回复
Dear Value Guest, Greetings from Ramada Plaza Chandigarh ! Thank you for the encouraging comments and for taking the time to share your experience on your recent stay. I am glad that you enjoyed your stay and that the product and services exceeded your expectations. We strongly believe that our Team makes the difference and it is very heartening to hear that they in fact made a huge difference to your stay ensuring that you left our hotel with memories that you will cherish for a very long time. Your feedback is a great validation of the efforts put in by our team every single day to exceed the expectations of all our guests and this helps us to strive for excellence and deliver best in class service. We truly look forward to welcoming you back in the near future. Warm Regards, Kunal Bajaj

4/10 很差

Sanam

不满意：清洁度、住宿条件和设施、客房舒适度
Run-Down Ramada
For a business traveller, they gave me only one wi-fi key which did not work and they had to keep coming up and logging me in. The place is run-down and dated, and the mattress was the worst I have ever slept on. The hotel forgot to put bath towels in the room, and when they did the white towels were grey and smelling of bleach to try and whiten them. The service is very average, the food is passe' and the place needs to be fixed up to justify its stars!
GM 于 2018年04月13日 的回复
Dear Guest, Thank you very much for staying with Ramada Plaza Chandigarh and taking out time to give your comments on your stay. My sincere apologies for the inconvenience caused to you. We have noted your concerns and are in the process of rectifying the issues. please give us an opportunity to welcome you at the hotel again and feel free to write to us and we will be happy to handle your stay arrangements Thank you. Shailesh Joshi General Manage

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was nice specially breakfast was delicious
I love ramanda and there hospitality the location in Zirakpur was peaceful and delightful.
2018 年 3 月入住 1 晚
GM 于 2018年04月11日 的回复
Dear Guest, We thank you for your stay with Ramada Plaza Chandigarh and are happy to note that you enjoyed your stay with us. Thank you for taking out time and reviewing our services. looking forward to your next visit. Thank you. Best Wishes & Regards, Shailesh Joshi General Manager