單車

蘇黎世 H+ 酒店的評價

4 out of 5
蘇黎世 H+ 酒店
Badenerstrasse 537, Zürich, ZH

評價

8.6

優異

10 分評分,優異;1000 則評價中有 478 則" "
8 分評分,不錯;1000 則評價中有 392 則" "
6 分評分,一般;1000 則評價中有 89 則" "
4 分評分,欠佳;1000 則評價中有 21 則" "
2 分評分,很差;1000 則評價中有 20 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Po Yan

於 2022 年 10 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2022年10月19日的回應
Dear Po Yan, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team

10/10 優異

Kwan Ying

於 2022 年 5 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2022年5月30日的回應
Dear Kwan Ying, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich! King regards, Your H-Hotels Team

10/10 優異

CHIN YANG

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Lena Achstaller 於 2020年1月30日的回應
Dear Chin Yang thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Your H-Hotels team Lena Achstaller - Guest Service Manager

8/10 不錯

SHUCHEN

讚好:整潔度、職員與服務和住宿狀況
空間小但乾淨。CP值高。雖離中央車站遠但有公車到算方便。
有公車站。雖離中央車站大約13站且中途得轉車。但也因為這樣使得環境清幽及安靜許多。房間明亮度、整潔度等和奧地利H+都很像。每天都會整理。就是房間小了些。這次入住有2人份的最大尺寸的行李箱就放不下。若2個同時打開通道都站滿了。所以拿完備品後隨時關上行李箱好維持空間流暢。CP值高。會再住任何國家的H+
於 2019 年 9 月住了 3 晚
Lena Achstaller 於 2019年9月16日的回應
Dear Shuchen thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your requirements. We look forward to welcome you soon again. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 不錯

Siu Kit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quite Good & Convenient
Quite closed to the tram station. the overall condition is quite good as well. A choice to consider!
於 2019 年 8 月住了 2 晚
Patricia Orlik 於 2019年9月5日的回應
Dear guest, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our service and location met your expectations. We are looking forward to welcome you soon again! Best regards, Patricia Orlik General Manager

8/10 不錯

Tina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
住宿和市中心雖然有段距離,但環境不錯,很寧靜,酒店房間很寬敞又乾淨,接待員很有禮貌,整體上很好,值得去住的地方。
於 2019 年 7 月住了 2 晚
Lena Achstaller 於 2019年8月5日的回應
Dear Tina thanks a lot for your kind feedback. Please come back soon for another wonderful stay. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 不錯

HUEI YUAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient and good value for money
There is no.2 Tram from hotel to downtown Zurich. Several restaurants/supermarkets in the neighborhood. Quite convenient.
於 2019 年 6 月住了 2 晚
Norbert 於 2019年6月17日的回應
Dear Huei Yuan, thank you for your kind feedback.

8/10 不錯

W F

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Lena Achstaller 於 2019年1月30日的回應
Lieber Gast, vielen lieben Dank für die großartige Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder von uns überzeugen zu dürfen. Alles Gute bis dahin. Herzliche Grüße, Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 不錯

W F

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Lena Achstaller 於 2019年1月23日的回應
Lieber Gast, wir danken Ihnen, dass Sie unser Gast waren und uns im Anschluss so positiv bewertet haben. Wir freuen uns schon heute auf ein baldiges Wiedersehen. Herzliche Grüße, Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 不錯

Matthew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean. Nice staff.
於 2019 年 1 月住了 2 晚
Sibylle Schultz 於 2019年1月14日的回應
Great, thank you.

8/10 不錯

Jasmine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Though not within city center, it’s very convenient as there’s direct tram to the center. Good price among all expensive hotels in Zurich.
於 2018 年 12 月住了 2 晚
Sibylle Schultz 於 2019年1月14日的回應
Thank you very much for your Feedback Jasmine. We hope to see you soon again.

10/10 優異

HUACHIEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Lena Achstaller 於 2019年1月11日的回應
Dear Huachien thank you that you have taken the time to share your impressions with us. We are very pleased that you enjoyed our home stay and thank you for your feedback. If you lead your trip back, we are looking forward to welcoming you again. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 不錯

真實旅客

Good hotel, clean, convenient, comfortable, and the staffs were friendly.
於 2018 年 7 月住了 2 晚
Eva 於 2018年9月20日的回應
Dear Guest Thank you very much for your kind feedback. We are glad that you stay with us has been a good overall experience. We are looking forward to soon welcome you back at the H+ Hotel Zürich. Kind regards

8/10 不錯

真實旅客

Good experience
good hotel, clean, convenient, and comfortable.
於 2018 年 7 月住了 2 晚
Eva 於 2018年9月20日的回應
Dear Guest Thank you very much for your kind feedback. We are happy to hear that your stay with us has been a good experience. We are looking forward to welcome you back at the H+ Hotel Zürich. Kind regards

10/10 優異

Wilson

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, helpful staff
We arrived earlier at noon and hotel staff were very friendly and helpful and we could check-in in short time. Room condition was good and you can get anything you want(e.g. water heater, tea bags). The room is spacious, as well as the bathroom. It is close to #2 tram station, and there are restaurants opposite to the hotel. Since there is no direct tram from Zurich HB station to hotel, we needed to change at Paradeplatz station. So it is better for hotel website to show more detailed transport information. Buffet breakfast is good too. I am satisfied with this experience.
於 2018 年 6 月住了 2 晚
H+ 於 2018年7月9日的回應
Dear guest, thanks a lot for your positive rating and lovely feedback. Please come back soon for another enjoyable stay. Kind regards, Your Online Reputation Team from H-Hotels

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
推介入住的酒店
酒店位置方便,客房整潔,而且酒店價錢合理,出差旅遊都可考慮入住此酒店。

10/10 優異

Hiu Nam

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Fair hotel, clean and tidy
Standard 4 star hotel, small but clean room, close to Siemens HQ in Swiss which was the reason for me to choose this hotel. Prepaid in hotel.com doesn't work well, since the front desk can not find the paid record from their system. IT system seems messed, I booked and pre-paid 3 nights, but every day I have to go to the front desk to re-new my key.
於 2017 年 12 月住了 3 晚

10/10 優異

Kwok Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good to stay
The WIFI in the room is very fast, the location is not at downtown but you can take the trams in front of the hotels to downtown within 10 minutes. It is worth to stay overall!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

susanne

讚好:整潔度、職員與服務和住宿狀況
Perfekt hotel et besøg værd igen
於 2024 年 4 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年4月22日的回應
Dear Susanne, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

LuzElena

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年4月22日的回應
Liebe Frau Luz, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen.Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

Yvette

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the hotel and staff so much. They were welcoming and polite. The only down thing about the hotel is that the room doesn’t have fridge or microwave and the AC wasn’t working well.
於 2024 年 4 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年4月15日的回應
Dear Yvette, Thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional friendly staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

4/10 欠佳

Diana

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
The property itself was very nice. The morning staff really great. The night staff horribly rude. We understand cultural differences but this was blatantly rude.
於 2024 年 4 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年4月4日的回應
Dear Diana, Thank you for your stay and for rating us. We are really sorry about your bad experiences regarding our night front office staff and that you weren't treated the way you should have been. We will discuss the case with our service team to make sure it does not happen again. Once again, we want to apologize, and we hope to get a second chance to convince you of our high-level standard.Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Kavisha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Stefanie Bergforth - Online Reputation Manager 於 2024年3月25日的回應
Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Zürich soon!Your H-Hotels team,

10/10 優異

Simone

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Alles bestens
於 2024 年 3 月住了 1 晚
Sergei Rosenberg - Online Reputation Manager 於 2024年3月17日的回應
Liebe Simone, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Deborah

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Hotel was lovely and staff were very helpful. Tram outside hotel and took us directly to the main areas.
於 2024 年 3 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年3月11日的回應
Dear Deborah, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

Miguel

讚好:整潔度
Bien
於 2024 年 1 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月19日的回應
Dear Miguel, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Sonja

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Liebe Sonja, das gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so positiv bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heißen.Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

6/10 一般

marie

讚好:整潔度
We didn’t have air conditioning, when I asked the front desk he told me to open the window, we couldn’t sleep well with all the street noise
於 2023 年 12 月住了 6 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Marie, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! King regrads, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 一般

Anthony

家人同遊
讚好:整潔度
不滿:設施服務
.
於 2023 年 12 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Anthony, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 一般

Kayi

伴侶同遊
讚好:設施服務和住宿狀況
We were welcomed and checked in by very friendly front desk agent. The hotel is located right next to tram for easy access to downtown Zurich. They have all you can eat breakfast that you can pay for. Breakfast was good with lots of options for food and drinks. However, we had to ask the staff for silverware, then cups. Our room was overall clean when we entered. However, the stool/bench had some stains on it. Our main issue was with the non-consistency of our room cleaning. -On the first day, only the bed was made and the trash replaced. The towels were not exchanged. The hotel provided shower cap that I used was thrown out, but not replaced. -On the second day, we noticed the body wash in the shower was getting low and figured they would replace it. The body wash is connected to the shower wall. When we returned, the garbages were left with no bag. -On the day of our check out, we realized the body wash had not been replaced and we had a limited amount of body wash. Given the size of the bottle, we don’t believe it was filled before we arrived.
於 2023 年 12 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Kayi, Thank you for taking the time to rate us. However, I wish you had a better experience and experienced the service you are used to. The topic of cleanliness is of course particularly important, so I can understand your anger on this point and would like to apologize to you for this inconvenience. We assure you that this does not usually happen and we will take care of this problem immediately as it is absolutely not in line with the general standard of our hotel. We assume that you contacted our friendly staff directly on site in order to take immediate action. We would very much like to be able to continue to welcome you to our hotel so that we can inspire you with our hotel in the future.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 優異

jorelie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was clean and had good amenities. It is not in city center but the tram is just outside and it is a quick ride to downtown. Overall, we are happy with our stay.
於 2023 年 12 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Jorelie, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

JO-Ann

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sergej Rosenberg - Online Reputation Manager 於 2024年2月15日的回應
Dear Jo-Ann, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

2/10 很差

Hadiqa

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Guest, thank you for your feedback. Too bad we couldn't convince you of our hotel. We would like to prove to you that you can feel completely comfortable with us and hope for a second chance to be your host.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 欠佳

Chasity

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
There was black mold in our room. We reported it as we were leaving in hopes they would have someone clean it or possibly move us to a different room. We returned hours later to find nothing was cleaned. The front desk help wasn’t concerned and a bit snobby about it. It also didn’t seem to be located in a good area. It’s not in the city center as stated and takes two trams to get there. There was a man asking for money when we arrived back to the hotel and he then walked into the hotel. Didn’t seem safe especially for Switzerland. I would not stay here again.
Sergej Rosenberg - Online Reputation Manager 於 2024年1月15日的回應
Dear Chasity, We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 欠佳

Loredana

於 2023 年 12 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月20日的回應
Dear Loredana, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Pavel

讚好:整潔度
於 2023 年 12 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月14日的回應
Dear Pavel, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Elsa

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful
Everything was perfect, this hotel is clean and calm. Thank you !
於 2023 年 12 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月11日的回應
Dear Elsa, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H+ Hotel Zürich.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月11日的回應
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Helga

於 2023 年 12 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月11日的回應
Liebe Helga, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herbstliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年12月8日的回應
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

ARTEMIO

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2023 年 11 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月29日的回應
Dear Artemio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

Akeel

讚好:整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月29日的回應
Dear Akeel, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

Maria

讚好:整潔度、職員與服務和住宿狀況
The tram stop right outside the hotel was great for moving around the city, breakfast was good, sauna was nice (although I wouldn't call it a spa as it's just the sauna), the room was nice and tidy. Staff were very friendly, the only thing that bothered me were their multiple knocks on the door on the last morning asking me about my check out time.
於 2023 年 11 月住了 5 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月29日的回應
Dear Maria, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 不錯

Joshua

多人同遊
讚好:整潔度、職員與服務和設施服務
The room was extremely hot on the first day because the air conditioning was not working. We asked the staff to fix it 3 times over the course of the day buy they did not. They also did not provide towels, but when we asked they sent to the room. They fixed the AC on the second day and things went well from there. Nice rooms, clean, and comfortable.
於 2023 年 11 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月27日的回應
Dear Joshua, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Akeel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Allt är bra, fast dom har dålig frukost. Så stort och fint hotell med fattig frukost.
於 2023 年 11 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月27日的回應
Dear Akeel, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. It's too bad that we couldn't convince you of our popular breakfast buffet. We hope to welcome you back very soon. Greetings from Zürich!Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Chau

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location for stay in Zurich : accessible public transportation, safe, quiet area. Everybody knows Switzerland is more expensive than other countries in Europe. But it is worth going to, for Swiss sceneries, culture and Swiss people.
於 2023 年 11 月住了 3 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月24日的回應
Dear Chau, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

Francesco

讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bien placé
於 2023 年 11 月住了 1 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月22日的回應
Dear Francesco, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sehr gut
Alles prima! Gerne wieder. Allerdings würde ich mir zum Frühstück Bäckerbrötchen wünschen.
於 2023 年 11 月住了 2 晚
Sergej Rosenberg - Online Reputation Manager 於 2023年11月17日的回應
Lieber Gast,wir danken Ihnen für Ihre schöne Bewertung. Die Erwartungen und Bedürfnisse unserer Gäste stehen für uns an erster Stelle und wir werden versuchen, durch Ihre konstruktive Kritik unsere Leistung zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager