「Great customer service all around. Especially, Benjamin was really helpful in sorting out my room issue. He also went beyond to follow up with me every day to ensure that I am comfortable. 」
「Great customer service all around. Especially, Benjamin was really helpful in sorting out my room issue. He also went beyond to follow up with me every day to ensure that I am comfortable. 」
「The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…」
「The property was top class and the staff especially Sharon, was very professional. The only downside was the fact that many people who don’t stay there tend to create an atmosphere of olmost intimidation. They are starting at you straight in the eyes, I don’t know if they are security staff or what they call in Kinshasa, ANR agents? Very unsettling. They are everywhere! Around the pool, lobby,looking at you as if they are investigating you… really I felt unsafe…」
「The hall was very calm, fournitures were clean but some conditions were a bit irregular such as there was no slippers in the bathroom, tv station without the remote control.」
「The hall was very calm, fournitures were clean but some conditions were a bit irregular such as there was no slippers in the bathroom, tv station without the remote control.」