Excellent customer service,
Very comfortable bed room was a good size
Close to events, shops, dining
Rosalie Cooper
2024 年 3 月入住 1 晚
8/10 还可以
Paul
与配偶出行
2024年03月16日
满意:清洁度、员工和服务、住宿条件和设施
Air conditioning could have been better, lucky we had a fan in room.
Paul
2024 年 3 月入住 4 晚
4/10 很差
Graham
商务旅客
2024年03月15日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The hotel is in an ideal location but the interior is very old and the bed was creaking and old which needs replacing as i told reception on my checkout. the carpets throughout require cleaning or replacing and the decor is stilll living in the 80s. Apart from that it was ok and handy.
Graham
2024 年 3 月入住 1 晚
6/10 一般
Aimy
2024年02月22日
满意:员工和服务
The hotel is in a good location, 5 minute walk to Rundle Mall, close to Adelaide Railway station, the tram stops (for the free CBD trams) and Adelaide Convention Centre.
The staff are friendly and helpful. My issues were dealt with promptly.
My room had a small window facing a wall so no view of anything. There wasn’t enough natural light in the room and hotel so it had a damp smell.
The bathroom looks like it has been upgraded but the rest of the room and hotel does need an upgrade. The toilet is not well positioned and could be difficult for someone who is taller or bigger. My shower door did not shut completely. And paint was peeling in some parts of the bathroom.
The used cups were not replaced each day. Some cups were chipped at the bottom which should be thrown out rather than left for customer use.
The hallway to the rooms has pillars and thick carpet making it difficult to navigate the trolley cases.