I am satisfied with everything about my stay except the reception service. When I was moving in they were extremely rude and unprofessional with me, asking to wait for 3 hours even though my room booking started a day before I moved in. They refused to show me where my room is located and overall made me feel unwanted in the hotel. Same thing happened when I was moving out, the bellboy who took my bags from me made it seem as if he was doing me a favor rather than his job. Everyone else in the hotel was very nice and friendly! I loved my stay and glad I didn’t decide to go to a different hotel after such an unpleasant greeting.
Maxim
2023 年 8 月入住 4 晚
6/10 一般
Jawher
2023年08月14日
Jawher
2023 年 8 月入住 5 晚
10/10 超赞
israel
2023年08月1日
israel
2023 年 7 月入住 5 晚
8/10 还可以
BAYRAM DENIZ
与家人出行
2023年07月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Konfor ve Huzur
4 Yaşında kızımızla beraber ailecek konakladık. Otel eski olmasına rağmen hizmet ve kalite anlamında kendini güncel tutmayı başarabiliyor. Özellikle çocuk klübü için bile tercih edilebilecek bir otel. Otel çok büyük olduğu içindir sanırım, havuz kenarında bulunurken garsona rastlamak biraz zor. Genelde kendi içeceğinizi kendimiz getirmek durumunda kalıyoruz. Oteldeki büyük çam ağaçları çok güzel, havuzun bazı kısımlarında gölgede yüzebilme şansı buluyorsunuz.
BAYRAM DENIZ
2023 年 7 月入住 4 晚
10/10 超赞
Abinet
2022年10月6日
Abinet
2022 年 10 月入住 3 晚
8/10 还可以
Günsenin
2022年09月5日
Günsenin
2022 年 8 月入住 4 晚
6/10 一般
reza
与家人及幼儿出行, 与家人出行
2022年08月26日
满意:住宿条件和设施,服务设施
Definitely not an all inclusive. Never heard of an all inclusive resort that you have to pay for 4 out of 7 restaurants. Had to pay for a spot at one of their shows one night because they made it a vip section as if it was a night club. Food is ok but not much variety at all the 6 days I was there. No late check out. Out dated rooms and everything had an “extra charge “next to it. I think you can find find better hotels for the same money. Definitely not a five star hotel nor all inclusive.