staff is very friendly and warm. The hotel locates near the old town and closed to most of the attractions
真实旅客
2023 年 1 月入住 1 晚
10/10 超赞
Katherine
团体旅客
2022年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Hotel located at around 5-8 minutes walk from train station, with decent outlook and front desk. Room is clean and neat . Streets nearby has lots small boutiques and great Italian restaurants. Most attractions are very close by and easy to access. We had a pleasant stay.
Katherine
2022 年 8 月入住 1 晚
10/10 超赞
edna
与家人出行
2024年04月8日
满意:清洁度、员工和服务、住宿条件和设施
Everything excellent. The room was very comfortable although it was very hot in the room. Upon asking we were told that due to the season the option was to open the window which is not our preference. The coffee maker in the room was not easy to use so we couldn't use it.
edna
2024 年 4 月入住 3 晚
10/10 超赞
Tiffani
与家人及幼儿出行
2024年04月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well kept, so clean, very beautiful. Lots of things to do within the hotel, around the hotel there is even more. Amazing staff, so quick to respond and correct any issues. They even had adapters for us to use for our electronics. They give you water every day, and great Nespresso every day. We will stay here again when we come back to Bern. Cheers.
Tiffani
2024 年 4 月入住 3 晚
6/10 一般
Sarah
与家人出行
2024年03月13日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Nice room but the air conditioning did not work well at all. On the lowest temperature and highest fan the room stayed too hot so we had bad sleep there