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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Hotel with a restaurant, 9-minute walk to The Mailbox

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Daily buffet breakfast (GBP 16.95 per person)
Property preview
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property – evening/night
Crowne Plaza Birmingham City Centre offers a convenient base with practical amenities. Guests can work out in the 24-hour gym, enjoy breakfast at b1 restaurant, sip coffee in the lobby, and stay connected with free WiFi. Multilingual staff handle details like dry cleaning.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is HK$527
HK$685 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(77 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bath and shower
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Hairdryer
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Elio Cafe - ‬5 min walk
  • ‪Nando's - ‬5 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale hotel near Utilita Arena Birmingham
Located close to The Mailbox and International Convention Centre, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A banquet hall, free newspapers and a 24-hour front desk
  • A lift, a front desk safe and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Exterior

Leonardo Royal Hotel Birmingham

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 2,852 reviews
The price is HK$652
HK$782 total
includes taxes & fees
9 Nov - 10 Nov
Leonardo Royal Hotel Birmingham

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre
Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 16 Nov 2025 start from HK$526.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this hotel is within a 10-minute walk of Centenary Square, The Mailbox and Utilita Arena Birmingham. O2 Academy Birmingham and International Convention Centre are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

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Reviews

Crowne Plaza Birmingham City Centre by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 685 out of 1049 reviews
Rating 8 - Good. 226 out of 1049 reviews
Rating 6 - Okay. 68 out of 1049 reviews
Rating 4 - Poor. 38 out of 1049 reviews
Rating 2 - Terrible. 32 out of 1049 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good location and very nice, clean hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Luzolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large room, modern and well situated hotel. Welcoming staff
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would prefer walk in shower rather than bath
Stayed 1 night in Oct 2025

8/10 Good

Neesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and hotel great service
Stayed 1 night in Aug 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and courteous staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were very helpful and responsive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fabulous and the host Sylvia was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Darey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, but would have liked some fried eggs. good variety otherwise and lots of drinks choices.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay at the hotel. It was close to the city centre. The water pressure was extreme, and the room comfortable. We also enjoyed the breakfast buffet, and the staff there were super friendly. Thank you!
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very central. Comfy room and bed, nice breakfast, and some handy parking nearby. Would recommend and would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel. Rooms have been updated so very nice. Breakfast was good and great variety
Stayed 1 night in Jul 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel and experience
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and spacious rooms. Friendly staff and good food in the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel in Brum!

This is a great hotel in a central location. Really comfortable room, exceptional staff and customer service. The breakfast was amazing and the staff went out of their way to make up a tray of vegan options for my daughter who wasn't feeling too good.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Perfect location for the Utilita stadium and the canals !
Stayed 2 nights in Jul 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the check in desk was very helpfull with all the information to help us with a great stay.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night City Break in Birmingham

Excellent location in central Birmingham only short walk from main railway stations. High quality spacious room Great breakfast Bar was a bit on the high end prices Would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aklilu

Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy - room was lovely. I was only staying the night so it suited my needs - the 2 chocolates were a nice touch
Stayed 1 night in Jun 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

J Raymund Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and the front desk officwas very accomplished. Shout out to Mr. Soon.
Stayed 2 nights in Jul 2025

8/10 Good

Giuseppina

Liked: Cleanliness, staff & service
Lovely hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - recommended

Room large and welcoming, pleasantly decorated, sofa comfortable, bathroom clean AC a little noisy, but worked! Breakfast options plentiful Staff very helpful Pleasant breakfast area Handy parking literally in front of the hotel
Stayed 1 night in Jul 2025