"It is a hotel with a great quality to price ratio. It offers mostly everything a 3 star hotel should have.
I would underline some of the following positive aspects:
- great cleanliness (they really do scrub and mop the floors, you can easily walk barefoot around the room without feeling dirty)
- staff are exceptionally friendly and helpful, in true Bruneian style (as we have recently found out)
- the transport service is a nice touch and will save you some dollars on Dart (the local Uber). Mind you, on busy days the service is done based on availability and other customer's needs, so on some of the trips we chose to go by ourselves. And some of the longer journeys which require extra payments (like the Empire Brunei or Jerudong Amusement Park) are actually cheaper with Dart. But overall a great plus for this hotel.
- breakfast is good. Around 6 choices every morning, all quite tasty
- water is supplied for free
Areas where some improvement might be necessary:
- we booked a superior room but the size is not actually that big. There is no wardrobe or closet where you can put your clothes (just a small clothes hanger area) so we ended up putting them around the room.
- some amenities like toothbrushes and toothpaste could be supplied in the room."
