When we got there I was a little skeptical about this place when I saw the lobby. It needs to be updated, not a lot to do there like others places, not enough sitting, kind of dark. I did not like that it had to many stairs compare to other places. We always had to go up and down to go from one place to another. But the staff super nice and helpful. The restaurants were super clean and the food was great. The beach was beautiful.
Elizabeth
2024 年 4 月入住 7 晚
10/10 超赞
Deborah
与配偶出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Toda mi estancia fue excelente, lugar cómodo, cerca de la playa, excelente servicio y limpieza, comida muy deliciosa, definitivamente volvería a hospedarme aquí
Deborah
2024 年 4 月入住 4 晚
10/10 超赞
Jamesia
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property
Jamesia
2024 年 4 月入住 2 晚
10/10 超赞
Ervin
2024年04月16日
满意:清洁度、员工和服务、住宿条件和设施
Ervin
2024 年 4 月入住 2 晚
6/10 一般
maria,El Segundo
与家人出行
2024年04月15日
满意:清洁度、服务设施、住宿条件和设施
Staff needs to be more friendly and welcoming.
maria
2024 年 4 月入住 2 晚
2/10 糟糕
Yessica
与配偶出行
2024年04月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve been to Cancun 6 times now and this is by far the worst resort I’ve stayed at.1: When checking in it took over an Hour . The ladies in the front were Rude to begging with, when booking it said All inclusive but BEWARE it is not all inclusive. Only 2 restaurants in the resort. The waiters in the resort are rude. When washing my hands in my hotel room notice there was water coming from under the sink. Call for room service and was told to call back once I saw the menu and knew what I wanted to order since I was kind and told her what she recommended. Food is trash. I’ve stayed at cheaper hotels and they had better food. I would not be coming back and recommend for no one to do so as well.
Yessica
2024 年 4 月入住 2 晚
2/10 糟糕
Jeff
与家人出行
2024年04月14日
不满意:服务设施,员工和服务
Horrible treatment of me and my family. Most horrible service I've encountered anywhere.