Shout out to the all the people that work in the actual resort. If you need anything ask the bellhops, bartenders, and service workers. Forget the front desk people. Huge compliments to Jose and Edith and many of the other countless people that worked there that were kind and helpful.
Thane
2024 年 3 月入住 7 晚
8/10 还可以
Roma
团体旅客
2024年03月26日
The hotel is dated but kept very clean. I would suggest that the restaurants be air conditioned and also not have the air conditioned set in the hotel rooms by the hotel. Some people like it either cooler or warmer.
Roma
2024 年 3 月入住 7 晚
2/10 糟糕
Ronald Lee
与家人出行, 与配偶出行
2024年03月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had no towels in room when initially entering room. Air conditioner was not working. We Had to literally ask EVERYDAY for an adequate amount of towels and cloth’s for 2 persons! Elevator was out 2 of our 6 days and we were on the 6th floor. Limited restaurants open. Many staff members were rude and dismissive. The building in general is extremely outdated and needs many upgrades. Very limited entertainment. Would never return and honestly feel we should receive at the minimum a partial refund. It was without exaggeration the worst all inclusive experience we’ve ever had.
Ronald Lee
2024 年 3 月入住 5 晚
4/10 很差
BradLey John
与配偶出行, 团体旅客
2024年03月23日
满意:员工和服务
不满意:住宿条件和设施,服务设施
BradLey John
2024 年 3 月入住 7 晚
8/10 还可以
Donna,Winnipeg
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施
Donna
2024 年 3 月入住 7 晚
10/10 超赞
Don Wallace Grantham,Argyle
与配偶出行
2024年03月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love this place I love the people please do not choose this place go somewhere else lol
Don Wallace Grantham
2024 年 3 月入住 3 晚
4/10 很差
mayra
与家人出行
2024年03月19日
不满意:清洁度、服务设施、住宿条件和设施
The property is old and run down. The shower water smells and came out brown. The AC didn’t work well so it was so hot in the room. There were only 2 out let’s in the entire room. The food at the buffet wasn’t very good. The pool closes early.
mayra
2024 年 3 月入住 3 晚
4/10 很差
Mireya
与配偶出行
2024年03月18日
不满意:服务设施,员工和服务
Pues le ase falta renovación,y sus meseros pésimos con el mexicano! No me volvería hospedar con ustedes!!
Mireya
2024 年 3 月入住 3 晚
8/10 还可以
Camille
团体旅客
2024年03月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the property very nice the only thing . Is that I would wish is that they had a microwave