2/10 糟糕
真实旅客
与家人出行
2020年02月24日
不满意:员工和服务
Do not go to that hotel!!!
We landed at Delhi airport close to midnight and took a taxi to the hotel arriving at about 1:00am with my two daughters. Although we have booked the rooms and paid in advance on Hotels.com, booking confirmed and fully paid, the hotel gave our rooms to other customers! They almost didn’t let us in the lobby saying they have no space.
Then they tried to send us to a nearby place that I refused since it was very dirty.
You don’t want to be in that situation.
I can’t believe that Hotels.com are putting up with that. That hotel should be removed from Hotels.com website!
真实旅客
2020 年 2 月入住 2 晚