Discovered the room had bed bugs after one night and we were only given a partial refund when a full refund was necessary.
Javon
2025 年 4 月入住 1 晚
2/10 糟糕
Javon
团体旅客
2025 年 4 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a great stay up until the next morning we found bed bugs and had bites all over. Showed the manger/owner the bugs crawling around and all he could say was he was sorry and left. Upon packing our things and going to check out he could only offer a partial refund….not even half, when a full refund was necessary. Service was fine until that point. Purely disgusted with the bed bugs.
Javon
10/10 超赞
Harriet,Hampton
2024 年 11 月 20 日
Harriet
2024 年 10 月入住 2 晚
10/10 超赞
Gareth
与家人出行, 商务旅客
2024 年 10 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel has recently changed hands and has been refurbished throughout to a good standard. The staff were excellent - friendly and very helpful. The location is really convenient for the beach (which is directly opposite) Devonshire Park Tennis, theatres and Winter Garden - all just a short walk away. Several good restaurants nearby. Highly recommended!
Gareth
2024 年 10 月入住 3 晚
6/10 一般
Lindsey
2024 年 9 月 29 日
满意:员工和服务,清洁度
Lindsey
2024 年 9 月入住 1 晚
8/10 还可以
JOANNA
与家人出行
2024 年 8 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
JOANNA
2024 年 8 月入住 2 晚
10/10 超赞
Georgina
2024 年 8 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Georgina
2024 年 8 月入住 1 晚
10/10 超赞
Deborah
与家人出行
2024 年 8 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel staff was amazing especially Winston he went
Deborah
2024 年 8 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2024 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent convenient hotel
Wonderful hotel and very convenient.
Good welcome when I arrived at the hotel. I was able to check in early. The room was clean and comfortable. It was a hot day so the window had been left ajar to let in a breeze. Toiletries in the bathroom were provided.
I am vegetarian and I mentioned this when I checked in and vegetarian sausages had been bought for me.
The hotel is next to the beech.
Walkable for train station and the town centre so very convenient.
I would recommend staying here and I would stay again.
真实旅客
2024 年 8 月入住 1 晚
10/10 超赞
Rachel
2023 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely hotel. Clean & friendly with great breakfast
Rachel
2023 年 7 月入住 1 晚
10/10 超赞
Nicholas
2023 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely returning !!
The staff were so friendly and helpful. They understood very well the requirements for a coeliac too.
Nicholas
2023 年 6 月入住 4 晚
8/10 还可以
Valerie
2023 年 6 月 29 日
Valerie
2023 年 6 月入住 2 晚
4/10 很差
Liz
与家人出行
2023 年 6 月 17 日
满意:客房舒适度,清洁度
不满意:住宿条件和设施
Liz
2023 年 6 月入住 1 晚
6/10 一般
Jack
与家人出行
2023 年 6 月 14 日
满意:清洁度
The property was close to the Pier, beach and promenade. I would rate the property as 3.2 stars. The property was nice and clean, but the rooms were oddly shaped. The single room with a sea view was very narrow and one felt that you were sleeping in a closed off corridor (the bathroom so small that the sink was in the bedroom)The breakfast was good but despite it being quiet, the empty cereal bowls were left on the table even after you received your cooked breakfast creating a very messy looking table. The staff were helpful and courteous.
Jack
2023 年 6 月入住 2 晚
8/10 还可以
Dean
2023 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dean
2023 年 5 月入住 3 晚
10/10 超赞
Clement
2023 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the location of the property and the ease to get food around.
I also liked the friendliness of the staff and their courteousness.
Clement
2023 年 4 月入住 1 晚
10/10 超赞
Malcolm
2023 年 2 月 8 日
Malcolm
2023 年 2 月入住 1 晚
10/10 超赞
raymond
2022 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Another stay at Alexander!,a great find in Eastbourne, all facilities not fully opened yet!but rooms excellent, receptionists great service!when its fully up and running?definitely top place on Eastbourne seafront!
raymond
2022 年 8 月入住 4 晚
6/10 一般
Walid
与家人出行
2022 年 8 月 14 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Positive things Hotell nice clean, by the sea nice kind staff. and negative things Noisy, no double glazing windows ,very hot and no AC ☹️
Walid
2022 年 8 月入住 1 晚
10/10 超赞
Shaun
2022 年 8 月 7 日
Shaun
2022 年 8 月入住 1 晚
10/10 超赞
Barry
与配偶出行
2022 年 8 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property has been recently renovated and our room was very good.
Nothing bad to report.
Barry
2022 年 7 月入住 1 晚
8/10 还可以
Calum
2022 年 7 月 31 日
Calum
2022 年 7 月入住 1 晚
10/10 超赞
raymond
2022 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Great stay!fantastic refurbishment of Alexander Hotel that others along Eastbourne front should follow!outstanding decor and when fully finished!Will be a great addition to Eastbourne!brilliant, as owners have kept some of the old features,,etc which adds a touch of class to decor!
raymond
2022 年 7 月入住 3 晚
2/10 糟糕
Mihail
2022 年 7 月 17 日
Mihail
2022 年 7 月入住 1 晚
10/10 超赞
raymond
2022 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
What a difference from hotel i stayed in before!Great refurbishment, everything brand new in bedrooms!bathrooms spotlessly clean anf fantastic tiling!Great welcome also on signing in!highly recommended!thank you