Bad experience ! First night the heater was not working but the supervisor just gave us a portable heater which is noisy and bothering us all night . Luckily the next day we asked them to give us a new room otherwise it would be a disastor . Room cleaning is ridiculously every three days . We asked them to do room cleaning the second day morning but when we returned to hotel around evening , the room was not done cleaning at all . What’s worse is that the supervisor gave us a lame excuse , saying that’s not their business but the cleaning company . Really bad and unacceptable attitude to the customers . Totally we do not recommend this one and we believe there are way more better hotels worthy of booking in Edinburgh .
Room is very small with no chair and no proper desk (just a folding board under the TV screen). Only place to sit is the bed. They only clean up the room after the 3rd night of stay, unless requested.
Pui
2017 年 9 月入住 3 晚
4/10 很差
Linda
2022年06月24日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Didn’t stay at hay market hub as it has now closed but must say was transferred to old Waverley hotel and had an excellent time rooms clean and nice staff friendly and pleasant would definitely stay here again
Linda
2022 年 6 月入住 1 晚
8/10 还可以
真实旅客
团体旅客, 商务旅客
2020年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Although the rooms were very small it was comfy fir my bestfriend and I. Room service was great and tend to our needs promptly.
真实旅客
2019 年 7 月入住 1 晚
2/10 糟糕
真实旅客
2020年03月24日
不满意:员工和服务,清洁度
Horrible hotel with staff and management to match. Do not stay there!
真实旅客
2020 年 3 月入住 2 晚
10/10 超赞
jeffry
2020年03月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recomendado
Habitaciones pequeñas, pero cómodas. Si traes maletas grandes, suerte. Instalaciones modernas y limpias. Hay Smart TV ;) Muy buena ubicación, paradas de transporte público justo afuera. Varias opciones para comer y tomar algo alrededor. Personal amable 👍