We started by a very warm welcoming and greeting from frontdesk staff upon checkin. Concierge staffs are also very helpful by providing us necessary tips for dining. Restaurants staffs, and , health club staffs (impressive) are very very warm and sincere. Food in Number One and also in the nice French restaurant is impressive.
However, we need to express our discontent, that after two nights, our bed sheets were not changed (where hotel policy was supposed to change every other night). We were initially ok, then we called to change the bed sheets for ourselves during our visit to health club. After coming back two hours later, those bed sheets were not changed neither. This really disappointed us.
Besides, the fan sound is too big and annoying during sleep.
优点: Very nice frontdesk, concierge, health club and restaurant staffs.
Restaurant food is good.
缺点: Housekeeping is a bit below standard- bed sheets are not changed according to hotel policy, or even after our request.
Room air-conditioning noise
地段: Calton Hill, Edinburg Castle, every around the hotel