Services are excellent;
Room and stuffs look new and clean;
Location is okay;
Only provide heat water for first few minutes without notice;
The air-conditioner produces different kind of noise occasionally
真实旅客
10/10 超赞
真实旅客
2017年03月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beatiful hotel
Very beautiful hotel, nice and helpful staff. The room is very big and well decorated. Everything is well. But for this value of money, I expect a bit bit more.
Overall nice la
真实旅客
8/10 还可以
Man Yee
2016年10月27日
满意:员工和服务、住宿条件和设施、客房舒适度
In the room, we found few mosquito so we requested the hotel to conduct pest control to kill them.
Man Yee
2/10 糟糕
Nurul Sabirah
2024年04月25日
不满意:住宿条件和设施,服务设施
I checked in around 5 and 5:30 to 7 something there’s no electricity!!! And the same night around 12 something the same thing happened. I booked 2 rooms and 1 room has no soap. I asked for soap they said the janitor is nowhere to be found. Terrible
Nurul Sabirah
2024 年 4 月入住 2 晚
6/10 一般
Elie
2024年02月11日
不满意:住宿条件和设施,服务设施
.
Elie
2024 年 2 月入住 1 晚
6/10 一般
Tarun
与家人及幼儿出行
2024年01月28日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
They were not having enough glasses/coffee mugs to change. Cleaning was on call rather daily
Tarun
2024 年 1 月入住 3 晚
8/10 还可以
P A
2024年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable central small heritage hotel
Part of the Apple group in Penang, it’s a charming little hotel within easy walking of lots of restaurants, the historic centre and the pleasantly landscaped new waterside promenade. I had a single room which was perfectly adequate, had an extremely comfortable bed and overlooked the little garden courtyard. It was quiet at night and the staff were very friendly and helpful - particularly appreciated as my stay coincided with a stressful few days when the whole of Georgetown was without a water supply due to major engineering works. Will definitely return when in Penang.
P A
2024 年 1 月入住 2 晚
6/10 一般
Sophie
2024年01月14日
满意:清洁度、员工和服务、客房舒适度
Wouldn’t stay there again
Very expensive for what we got, we stayed at other hotel in kl for much cheaper and the quality of room was much higher. They have a unique decor thought but not worth the price. The color on the wall is very messed up and you can ear everything outside as if the window are not close. WiFi isn’t working half of the time and when it’s working it’s really slow. Also everything is a bit far.