Good food. Having been here before for lunch we decided to return for dinner and stay the evening. Food was excellent, rooms rather dated and require upgrading but clean and functional.
Suzanne
2024 年 3 月入住 1 晚
2/10 糟糕
James
2024年02月15日
不满意:员工和服务、服务设施、住宿条件和设施
No tv. No Wi-Fi.
Overcharged compared to Expedia’s confirmed price.
James
2024 年 2 月入住 2 晚
8/10 还可以
Beatriz
2024年01月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beatriz
2024 年 1 月入住 1 晚
6/10 一般
Sean
2023年12月3日
不满意:住宿条件和设施
Too loud
Stay was okay, except for the very loud event happening in the bar downstairs. No one told us this event was happening and it was very loud in our room until 12am. We were hoping for a relaxing early night in and this was not what we got.
Sean
2023 年 12 月入住 1 晚
8/10 还可以
Ainsleigh
2023年11月14日
满意:清洁度、员工和服务、住宿条件和设施
Ainsleigh
2023 年 11 月入住 2 晚
4/10 很差
Mathilde
2023年10月23日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
The kirkhouse inn looked great from the outside. The bar area and reception was very nice. Unfortunately when we got to our room we found it was very unclean. In the bathroom it was clear someone had shaved and they hadnt even wiped away the hairs. Makes you wonder what else they havent cleaned when they dont even wipe away the most obvious dirt. Other than that the room was worn. The trashbags in the bins were dirty, you could see they had just taken the trash out of the bag and not changed the bag. The bed was the most uncomfortable out of all four hotels we stayed in and the bar was right underneath us. It sounded like the party was in our room. Also no wifi in the room.
Mathilde
2023 年 10 月入住 1 晚
2/10 糟糕
真实旅客
2023年09月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very bad experience handled very badly by owner
Stayed one night in Room 19 on 21/9/2023. Asked for room change next day which was agreed but when we tried to tell owner about the various faults as he should know about them, he accused us of being abusive, insisted on giving a refund and was adamant we should leave which we had to do. Unable to book any hotel within 10 miles as it was a Bank Holiday weekend. Faults were:
No info re breakfast or meal times or menus or prices. Had to ask.
WiFi in bedroom too weak to get on any websites so we couldn't watch TV on the laptop in bed. No TV in bedroom either.
No mattress cover on the bed.
Bed very short, about 5.5 feet long. Double not kingsize.
No wardrobe. Grubby cupboard off the sitting room with rail and hooks attached to walls for clothes hangers. Very makeshift. Ceiling stained.
No wall electrical sockets at suitable height for kettle. Had to turn the bin upside down on the floor and place kettle on that to reach the socket. Dangerous.
General level of finish and decor very poor:
Grubby broom cupboard as above;
white paint splashes on bedroom wall painted a darker colour;
sash cord cut and hanging from bedroom window;
window paint poorly finished;
black around sealant around bath;
wallpaper peeling in bathroom;
lumps of dirty sealant at the back of the bath taps;
windows of bedroom and sitting room have obviously patched up ceiling above them where presumably some other curtain rail or whatever has been removed;
dirty black/mouldy overflow to sink.
Have photos.
真实旅客
2023 年 9 月入住 6 晚
10/10 超赞
Brian
与家人出行
2023年09月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderfully charming location, facilities and staff.
Brian
2023 年 9 月入住 2 晚
10/10 超赞
Stephen
商务旅客
2023年09月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super stay
Minor hiccup at reception which was resolved very quickly to everyone's satisfaction. Nice, clean rooms, very friendly, helpful staff and breakfast was lovely. I