One bedroom has quite a lot of mould. Also mould build up in the aircon vents.
Otherwise the property is very clean and the amenities are great. Very clean bathrooms and kitchen.
Beds are very comfy.
Property Manager is friendly, professional and efficient.
We would stay here again if the mould issue is rectified.
Kim
2020 年 2 月入住 3 晚
4/10 很差
Valerian
2019年07月14日
不满意:清洁度、住宿条件和设施、客房舒适度
Average
We were hoping for a comfortable stay at this apartment. We were happy with Christie who gave us a prompt follow up call and helped us to do the early check in. The location was good and easy to access to surfers paradise. Apartment had good security and free parking. However we were really disaapointed with the following. As mentioned in the web free wifi was never given. Toiletries and cleaning materials were initially provided only for the first day. We had to highlight what was promised in our confirmation email and then the stock was given rest of the days.The cleanliness in the rooms was not upto the mark. We had to spray to get rid of spiders and bugs in the bedroom. The quality of the beds not up to the mark. We were told that within a day internet issue will be resolved but it was never resolved. I suggest in future dont over commit. Please be specific on the facilities provided. I understand that even host was not aware until we informed her that we were family of 4 adults and 4 kids checking in to arrange for the extra linen and beds.
Valerian
2019 年 7 月入住 5 晚
4/10 很差
真实旅客
与家人及幼儿出行, 与家人出行
2019年04月17日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
We liked the location and the apartment layout was good .
Did not like few things like cockroaches everywhere all through apartment and few light globes blown , NO INTERNET !.... some pots used for cooking rusted and one bedroom had a bad smell ...
真实旅客
2019 年 4 月入住 6 晚
10/10 超赞
真实旅客
与家人及幼儿出行, 与家人出行
2019年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked that this property was central to Surfers Paradise and was well maintained and had great amenities. Christie was lovely to deal with and was a pleasure staying there. We will definitely return next time.
真实旅客
2019 年 3 月入住 5 晚
6/10 一般
真实旅客
与家人出行
2019年03月23日
不满意:员工和服务
Trouble with using phone in the apartment, no internet service, remote controls for TV's did not work, there was no tea towles, cleaning cloths or hand towles, patio overgrown and leaves everywhere. No clear insructons on how to get access to the apartment.
真实旅客
2019 年 3 月入住 3 晚
8/10 还可以
真实旅客
与家人出行
2019年03月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you to Christie who hosted us, she was great. We loved the place and really enjoyed the stay, however we wondered whether some items were washed such as the bed linen which was still dirty. Other than that some items that were broken when we first came in were fixed fast and overall satisfied thank you.
真实旅客
2019 年 1 月入住 3 晚
10/10 超赞
真实旅客
与家人出行
2019年01月30日
满意:清洁度、服务设施、住宿条件和设施
I loved the decor of the apartment! We used the swimming pool everyday which was a nice way to keep cool at the end of a hot day.
真实旅客
2019 年 1 月入住 14 晚
4/10 很差
真实旅客
与家人出行
2019年01月22日
满意:员工和服务
不满意:服务设施
We were promised that there were enough beds for 8 people, however there was only enough beds for six people. There was not enough mugs and cups for everyone and we were promised that there were enough facilities for eight people, however this was not the case. Very disappointed with our experience, not worth the money.
真实旅客
2019 年 1 月入住 3 晚
10/10 超赞
真实旅客
2019年01月17日
满意:住宿条件和设施,清洁度
Excellent apartment that is tastefully decorated. Large bathroom and really comfy beds