After booking and arriving 7 hours later, they did denied using Hotels.com, so had to pay again, 3 months later and I am still in dispute with this hotel and Expedia to try to get some refund from paying twice for the same room, AVOID THIS HOTEL, LOOK AT THE REVIEWS
Barry
2022 年 10 月入住 1 晚
4/10 很差
Todd
2022年11月15日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Front Desk Issue...Missed Flight
I checked in and asked Front Desk bo book a taxi to airport for 7am flight the next morning. They offered and were kind enough to lock my bike box in their office rather than me keeping it in my room.
Unfortunately, no one was there at 5am when the taxi arrived to unlock my bike. And no one answered the emergency phone, which is really a security risk.
When the same Front Desk person who arranged for the taxi and locked my bike arrived next morning she proclaimed it wasn't her job to open the office. She also stated it wasn't her job to answer the emergency phone. So rude.
Missed my flight.
Todd
2022 年 8 月入住 1 晚
10/10 超赞
Gordon
与配偶出行
2022年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was nice clean good shower and quiet
Gordon
2022 年 10 月入住 1 晚
8/10 还可以
Tony
2022年10月14日
满意:员工和服务、住宿条件和设施、客房舒适度
Convenient for town, nice room
Very nice room, large and comfortable, walking distance to the main town centre.
Loses a point from my score as the bins hadn't been emptied from the previous occupant, although there is no suggestion that the room hadn't been cleaned other than that.
Tony
2022 年 10 月入住 1 晚
10/10 超赞
Beatrice
与配偶出行
2022年09月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Freundliche Angestellte, geräumige und saubere Zimmer, gutes Preis Leistungs Verhältnis.
Beatrice
2022 年 8 月入住 1 晚
10/10 超赞
Kevin
2022年09月27日
Kevin
2022 年 9 月入住 2 晚
6/10 一般
Ryan
2022年08月15日
满意:清洁度、住宿条件和设施、客房舒适度
Friendly staff. Was charged at the hotel after prepaying through hotels.com
Ryan
2022 年 8 月入住 1 晚
10/10 超赞
Joanna
与配偶出行
2022年07月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff.
Lovely spacious bedroom.
Easy to walk into the city centre from the hotel.
Joanna
2022 年 7 月入住 1 晚
4/10 很差
Joo Khai
团体旅客
2022年07月7日
不满意:员工和服务
We had a surprised as the hotel levied a much higher per night rate as advertised by Expedia. The hotel wasn't at all to accommodate despite showing the booking detail with the per rate from Expedia.
The hotel supervisor simply pushed the responsibility over to Expedia for the discrepancy.