Located in Janda Baik, ēRYA by SURIA Janda Baik is in a rural area. Genting Highlands Premium Outlets and First World Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Genting SkyWorlds Theme Park and National Zoo. Figs Malaysia Farm and Happy Bee Farm & Insect World are also worth visiting. Enjoy the great outdoors with horse riding and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.
Environment and services very nice.
Need to replace signage.
G2K
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
与配偶出行
2019年11月10日
满意:住宿条件和设施,清洁度
good to stay
真实旅客
2019 年 11 月入住 1 晚
10/10 超赞
真实旅客
2019年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
for relaxing
真实旅客
2019 年 8 月入住 1 晚
8/10 还可以
真实旅客
2019年07月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 1 晚
10/10 超赞
Mushawwir,Melaka
与家人及幼儿出行, 商务旅客
2019年06月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb and suitable for chillax
Mushawwir
2019 年 6 月入住 1 晚
2/10 糟糕
Bala
2019年05月29日
不满意:客房舒适度,住宿条件和设施
massive disappointment
what i booked i did not get. facilities i booked were at erya bettong, not janda back. i feel cheated.
Bala
2019 年 5 月入住 2 晚
6/10 一般
Xhua,Kuala Lumpur
与家人出行
2019年05月22日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Pictures shown in the website is 10 years old.
It is totally a 'surprise / shock' when reached the premises
Xhua
2019 年 5 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2019年05月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This resort advertised falsely on Expedia. The room they displayed for the one I chose is not the correct one. Apparently I have to pay more to get the one I saw in the picture which was clearly the one I picked for the price I paid. They said the bed is king sized, but it's clearly only queen sized. The staff here are terrible and lackluster. We don't feel welcomed at all as they are either not found anywhere, or look really unhappy serving us. I have to go searching for them at their quarters only to be serviced. Terrible terrible experience. Can't believe my wife and I wasted our time and money coming to stay here. The only thing that is good about this place is the natural surroundings, but that's pretty much anywhere in Janda Baik. I've never experienced any of Erya by Suria's services and hospitality before. So this bad first impression will definitely be one that ends it all for us with this group.
真实旅客
2019 年 5 月入住 1 晚
4/10 很差
真实旅客
2019年03月30日
不满意:员工和服务、住宿条件和设施、客房舒适度
Management to Improve hotel Condition
Paid for extra bed during booking but hotel demanded to pay upon check in. Hotel.Com staff helped to resolve. The extra bed is filthy & no longer usable! The mattress in bad condition & bed frame is dusty. Hotel staff was helpful trying to make the best out of a filthy mattress. It is very comfortable sleeping on a filthy mattress, causing bad allergies!
The hotel is run down. The hotel need to improve on entrance signage. There are few types of Erya’s hotel . The photos showed in website booking is not similar to actual room.