1. The hotel is located in not a very good neighborhood on a very busy street. Lots of sirens and street noise and the windows in the hotel are not soundproof! It’s hard to sleep. 2. The hotel seems very run down! Starting from the shattered glass door at the entrance to the torn wallpaper on the wall and chair torn.
3. no AC!! It wasn’t working in the while hotel. It was very stuffy in the summer.
4. I am allergic, so I brought my own sheets, they disappeared after cleaning and the hotel personnel could locate them
I don’t recommend this place!
Natalie
2019 年 7 月入住 5 晚
8/10 还可以
Crystal
2019 年 7 月 9 日
满意:客房舒适度,员工和服务
The hotel was great for a short stay and cole to public transportation.
Crystal
2019 年 7 月入住 4 晚
2/10 糟糕
真实旅客
2019 年 7 月 8 日
不满意:员工和服务
Appalling Reception - Beware of booking
According to the rude receptionist who wouldn’t even make eye contact we had no reservation. Would call Hotel.com himself and only suggestion was to try and get us in a sister hotel half an hours drive away. Didn’t get in an apartment so please ignore my rating for cleanliness, comfort and condition
真实旅客
2019 年 7 月入住 1 晚
2/10 糟糕
真实旅客
2019 年 7 月 1 日
不满意:服务设施,员工和服务
真实旅客
2019 年 6 月入住 1 晚
4/10 很差
真实旅客
2019 年 7 月 1 日
真实旅客
2019 年 6 月入住 4 晚
8/10 还可以
真实旅客
2019 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for London accommodation
真实旅客
2019 年 6 月入住 2 晚
6/10 一般
真实旅客
2019 年 6 月 21 日
不满意:清洁度、住宿条件和设施、客房舒适度
Raw meat hotel
Booked here with the girls 5 mums off to see spice girls at wembley. The apartment its self was so big but it smelt like it had been cleaned using raw meat instead of cloths. The pigeons kept us awake all night and the sofa bed was down at the bottom so slept climing a hill all night. We definitely would not pay that sort of money again for it.
真实旅客
2019 年 6 月入住 1 晚
2/10 糟糕
Steven
2019 年 6 月 7 日
Booking not received.
No idea what this hotel is like because hotels.com forgot to send the booking through to them. An hour and a half on the phone and they finally found us a replacement.
Steven
2019 年 6 月入住 1 晚
6/10 一般
Dorte
2019 年 6 月 7 日
Sensommer tur.
Dorte
2019 年 5 月入住 2 晚
10/10 超赞
Michelle
2019 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wembley
So much to do and see ! Loved every moment !
Michelle
2019 年 5 月入住 3 晚
2/10 糟糕
真实旅客
与家人及幼儿出行, 与家人出行
2019 年 6 月 3 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We did not stay here as the property said they had no booking for us even though expedia confirmed with them that they had our booking.
The gentleman on the desk was rude and of no help and this was upsetting as we had travelled from far with two children.
We had to leave and find alternative hotel
真实旅客
2019 年 6 月入住 1 晚
6/10 一般
真实旅客
2019 年 6 月 3 日
不满意:住宿条件和设施
真实旅客
2019 年 5 月入住 2 晚
8/10 还可以
Barbara
2019 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice friendly people
Very nice and welcoming, quiet plenty to do and see in the surrounding area
Barbara
2019 年 5 月入住 2 晚
4/10 很差
真实旅客
与家人出行
2019 年 5 月 31 日
不满意:服务设施,员工和服务
Nothing unique about the property.
The only
Thing good was we were able
To check in earlier than usual
真实旅客
2019 年 5 月入住 2 晚
6/10 一般
AH
与家人及幼儿出行
2019 年 5 月 25 日
满意:住宿条件和设施
Checking in was a mess. The person at the reception didn’t know how to charge us and kept having to call someone on the phone to get instructions. It also took him 15 minutes to figure out how to program the key. We had a fussy baby with us who needed to go to sleep so it made things very frustrating. The apartment was very spacious and great for traveling with a 10 month old - there’s a a separate bedroom with a living room and a full kitchen. The floor wasn’t very clean though and when you have a baby, crawling all over the place is kind of what they do. Also the water temperature in the shower was impossible to adjust - either too hot or too cold. Otherwise it worked very well for us and the location is good.
AH
2019 年 5 月入住 6 晚
6/10 一般
Richard
2019 年 5 月 2 日
满意:员工和服务,清洁度
Ok
Tv remotes and cooktop did not work. Safe was already locked and the kids beds very uncomfortable. Staff generally helpful. West Ealing is 3 stations to Paddington- Area seemed OK
Richard
2019 年 4 月入住 4 晚
4/10 很差
Rahma
2019 年 4 月 27 日
不满意:清洁度、住宿条件和设施、客房舒适度
Rahma
2019 年 4 月入住 5 晚
6/10 一般
Teng,USA
与家人出行
2019 年 4 月 21 日
不满意:员工和服务、服务设施、住宿条件和设施
Very spacious ...good for a family but hotel doesn’t have a restaurant or vending machine to get some snacks ...we have to go out of the property to get something necessity...not a place for tourist. Location is very busy place...it’s always noisy almost 24 hours/ day ...can’t go to sleep till 2am or later because of the noise from outside and from other guests who’s staying there....terrible experience. Outside door is broken make me feel unsafe. There’s only 1 staff all the time. Like I said not a place for tourist. It looks like an apartment/ residents area not a hotel to stay if you’re just visiting London...you have to be brave to stay around that area..emergency sirens are almost everyday, it’s disturbing...and a lot of homeless lying down on the street as you walk to the train station.
Teng
2019 年 4 月入住 6 晚
4/10 很差
真实旅客
与家人出行
2019 年 4 月 21 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The Air condition was not working and the patio door key was not working and the room is pretty open from backside of patio which is a bigger safety concern