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"The staff 'Star' is very sincere and helpful to solve my small problems of my stay. Thx. "

"房間大"

"The only thing I was disappointed that the room provided ( 1 extra double bed) is different from the room I booked (2 standard double bed)."

"stayed here for two nights. lake view is nice but that's about it. the insulation is bad. fortunately neighbors' conversation was muffled and intelligible. every time a neighboring door closes it sounds like someone's slamming the door. one lamp cover in the bathroom actually overheated and cracked when i was away briefly. glass splinters scattered the bathroom sink area and a big piece landed on the floor. luckily i was not using the sink when it happened. the spa and sauna was available but both not idea. the sauna door was difficult to open and close, meaning it's often left open and never gets hot enough. one hot tub's jet system was left on for the whole night as i turned it off early in the morning. meaning no staff checked the area after they closed it off the previous night. the experience didn't meet the expectation."