2/10 糟糕
Dee
与家人出行
2019年08月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff could not meet us earlier to receive our luggage before check in time. not until way past time. towels and blankets are cheap. have to ask for it. no TV channels in one of two rooms booked, only basic cable channel in the other room. small roaches in one room. tiny ants in another. was not given the pw to free wifi until 2nd day. then stopped working on last day. the staff Joycelyn tried her best to accommodate but could not provide.
Warning - this is like Airbnb - condotel. not a hotel like I was expecting.
location is the only good thing - next to venice grand canal mall.
Dee
2019 年 8 月入住 3 晚