Excellent location next to MCEC.
Warm welcome by staff. Very delightful and helpful. I’m very much appreciated for that.
Could have room for improvement on the cleanliness. Rooms not always made. Bins not always emptied and found hair on bedsheet after returning one night.
Stayed for more than a week. On my last night I found a dried, used tissue wipe as I unfolded one of the big towels intended for use after shower. That was not a good end to my trip. Sent an email to the hotel as I hope this won’t happen to other customers but yet to receive a reply.
Overall I would still rate this as a decent hotel.
真实旅客
2019 年 11 月入住 9 晚
6/10 一般
Nicole
2024年04月23日
满意:住宿条件和设施,清洁度
The hotel is clean and well maintained. Rooms are cleaned daily however replenishments of in room condiments were lacking.
Nicole
2024 年 4 月入住 5 晚
6/10 一般
Munira
2024年04月20日
Munira
2024 年 4 月入住 3 晚
10/10 超赞
Angie
与家人出行
2024年04月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a nice stay at the Novotel. Staff are super helpful and friendly.
Angie
2024 年 4 月入住 2 晚
8/10 还可以
Sandeep
与配偶出行, 商务旅客
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to docks and downtown
Sandeep
2024 年 4 月入住 1 晚
10/10 超赞
christine,Broadbeach Waters
商务旅客
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to DFO and the convention & exhibition centre
christine
2024 年 4 月入住 1 晚
10/10 超赞
Adrian,Modbury
与家人出行
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were perfect, room was fantastic. Great location, walk to the casino, DFO, convention centre.