TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property
Hotel with free breakfast, 6-minute walk to Madison Square Garden

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Exterior
TownePlace Suites by Marriott New York Manhattan/Chelsea places visitors near Madison Square Garden. Enjoy a warm breakfast buffet, 24-hour gym, free in-room WiFi, newspapers, and coffee/tea in the lobby. Guests love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
The current price is HK$1,274
HK$1,489 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, City View

7.4 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(82 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Kitchenette, City View

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dishwasher
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Map
140 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Wilson - ‬3 min walk
  • ‪Playa Bowls - ‬2 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬4 min walk
  • ‪Taqueria By El Prieto - ‬2 min walk

About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel near Madison Square Garden
Close to Empire State Building and Bryant Park, TownePlace Suites by Marriott New York Manhattan/Chelsea provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a 24-hour front desk and free newspapers
  • A lift, 1 meeting room and a front desk safe
  • Coffee/tea in reception and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 247 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, recycling and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

Frequently asked questions

Is TownePlace Suites by Marriott New York Manhattan/Chelsea pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at TownePlace Suites by Marriott New York Manhattan/Chelsea?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott New York Manhattan/Chelsea on 23 Nov 2025 start from HK$1,274.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Self-parking is available for USD 65 per day.

What time is check-in at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at TownePlace Suites by Marriott New York Manhattan/Chelsea?

Checkout is at 11:00 AM.

Where is TownePlace Suites by Marriott New York Manhattan/Chelsea located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue and Chelsea Hotel. Macy's and Herald Square are also within 10 minutes. 28 St. Station (7th Av.) is only a 2-minute walk and 28 St. Station (Broadway) is 4 minutes.

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TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1011 reviews
Rating 8 - Good. 317 out of 1011 reviews
Rating 6 - Okay. 98 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Georgine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, breakfast good.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sierra Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to metro stations, easy check in and clean amenities. Great stay!
Stayed 3 nights in Aug 2025

8/10 Good

terrance

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly.I enjoyed my stay there and i would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping, spas and dining. Staff were great, easy WiFi connection, clean rooms with amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Khia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, affordable rates, friendly staff, nice city view, rooms are very clean with kitchenette. And even better free delicious breakfast.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed here for the weekend and fell in love with the attention to detail the staff provided..rooms were cleaned everyday and breakfast was good
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here agin!
Stayed 1 night in Jul 2025

8/10 Good

Lai S

Liked: Staff & service
We stayed six days in your hotel with peace and comfort, and enjoyed the breakfast. Hoping to stay there again! We appreciate the front desk staff hospitality!
Stayed 6 nights in Jul 2025

8/10 Good

Cinthya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Elevators just take forever but that’s no one’s fault
Stayed 3 nights in Jul 2025

6/10 Okay

Farin

Liked: Staff & service
The suite was too small for us to move around and the closet and bathroom were also small.
Stayed 8 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Ashley day shift receptionist is great! Goes out of her way to help make guest feel comfortable! Awesome customer service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Not too close to Times Square but walkable too. Walter at the front desk is always friendly and helpful.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic mid town hotel; standard breakfast but can have long line ups; narrow hallways; four elevator for 46 floors doesn’t work well during peak hours; clean; friendly staff.
Stayed 14 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this stay. I have not complaints! I would definitely book here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Roselia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back again.
Stayed 3 nights in May 2025

10/10 Excellent

Mirza Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel, very well located and in a safe area. The staff was lovely and the breakfast was varied. There is tean and coffee available in the lobby all day and a lovely raco place opposite the hotel! Overall quiet however from 5am it does get noisy with sirens, cars honking, traffic but this is mid-town and nothing the hotel can do about it.
Stayed 4 nights in May 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators are pretty slow. Staff was VERY nice, room small but had EVERYTHING, even a DISHWASHER?!? Coulda been cheaper, but overall good stay.
Stayed 1 night in Apr 2025

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a little congested, but it worked
Stayed 3 nights in May 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the location of this hotel

Amazing location, this is for sure the main pro of this hotel. The room space is in average for NY, it offers what is needed for a short stay - to me 5 days is the maximum. The staff works very well, due to the fact there are high number of rooms. This generates pain points like a big line for elevators and breakfast, with long time of waiting.
Stayed 5 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was excellent. They were actually training a new person. He was asking questions during check in and his manager was explaining everything as we were being processed in. Great job. It is clear the staff is trained well.
Stayed 1 night in Mar 2025

2/10 Terrible

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A terrible experience

This room was very small and not what I originally booked. I was switched to a room with a balcony to accommodate. The parking was almost as expensive as the price of the four night stay. I will never book here again.
Stayed 4 nights in Apr 2025

8/10 Good

Lorelei

Liked: Cleanliness, amenities, property conditions & facilities
Overall, we had a good stay at Towneplace Suites. I’m not sure if this is more of an Expedia thing, but it was not easy to tell if the room had a full kitchen. When I called the hotel, they said some did and some didn’t. Rooms were small but clean. Typical for NYC, but I didn’t have a place to open my suitcase (closet barely the width of a suitcase). The free breakfast was a huge plus, and I loved all the options. The AC was noisy, which did wake me up at night. During later breakfast hours, elevators are impossible to get. Had to lug our suitcases down several flights of stairs to make sure we didn’t miss our ride. Other than that, location was great and staff was always helpful and nice.
Stayed 6 nights in Jun 2025

2/10 Terrible

RICHARD

Disliked: Amenities, property conditions & facilities
I never been so aggravated in my life this room had faulty compressor and a jack hammer spound in the ceiling. My family we not able to sleep. I called receptionist multiplentimes to a no answer to the point i had to get dressed and go down and 2 am xfor them to send a maintenence man to my room. Using 3rd party apps is becoming a hinderence platnium status means nothing not like my diamond status with hilton. I travel for a living and this was the worst hotel i stayed in and i couldnt leave because of the 3rd party app according to the property.
Stayed 1 night in Jul 2025