Sadece sezonda olmadığımız için kahvaltı zayıftı ve çatal bıçaklar vs biraz tozluydu
Eda
於 2024 年 11 月住了 2 晚
6/10 一般
Neil
2024 年 8 月 24 日
讚好:整潔度和客房舒適度
不滿:職員與服務
Daytime staff were brilliant and helpful.
Night reception was a cowboy who demanded 400 Turkish Lirra for making a call to my room.
Otherwise I couldn’t fault the staff or facilities
Neil
於 2024 年 8 月住了 1 晚
10/10 優異
Salih
家人同遊
2024 年 7 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Güleryüzlü hizmet konum çok iyi temiz bir oteldi otele ve aracı kuruluşa teşekkürler
Salih
於 2024 年 7 月住了 1 晚
10/10 優異
Inderpal
2024 年 7 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel for what you need. Friendly and attentive staff with a nice spa / sauna on site, in a nice quiet area with access to all you need with just a short walking distance.
Inderpal
於 2024 年 7 月住了 4 晚
6/10 一般
真實旅客
2024 年 7 月 17 日
讚好:客房舒適度
Bc Spa
The Pools were clean and great for swimming. Lots of sun beds.
Beds were comfortable and room was spacious.
真實旅客
於 2024 年 7 月住了 8 晚
8/10 不錯
真實旅客
家人同遊
2024 年 6 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Güzel
Kahvaltı dışında her şey gayet güzeldi. Kahvaltısı gerçekten çok kötü. Odalar şık, temiz ve konforlu. Kahvaltı haricinde son derece memnun kaldık. Tekrar gelmeyi düşünüyoruz.
真實旅客
於 2024 年 6 月住了 3 晚
2/10 很差
Marc
伴侶同遊
2024 年 4 月 28 日
不滿:整潔度和住宿狀況
Es war mal ein schönes Hotel . Seit 4 Jahren gehen wir hin - es bräuchte teilweise Sanierung und seriöse Manager. Wir haben ein Zimmer vonn120€ bezahlt und Standard (57€) bekommen
Marc
於 2024 年 4 月住了 2 晚
2/10 很差
真實旅客
2024 年 4 月 12 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Çok kötü
Gerçekten rezalet bir oteldi. Deluxe oda tutmama rağmen önce bana başka bir oda verdiler ve odalarının kalmadığını söylediler. Daha sonra ısrar edince odamı bana verdiler. Odada şartel sürekli atıp durdu. Elektirikler sürekli kesildi. Odalar zaten karanlık. Sıcak su yoktu sular ılık akıyordu. Soğuk suda duş aldım. Banyonun penceresinin menteşesi kopuktu her an düşecek gibiydi. Klozetin sifonu arızalıydı. Kahvaltı çok kötüydü. Büyük bir otel ve çalışan sayısı yetersiz. Bir daha asla uğramam. Tavsiye etmiyorum. Tek iyi yanı odanın manzarasıydı ona da bu para verilmez.
真實旅客
於 2024 年 4 月住了 1 晚
2/10 很差
Jonathan
商務旅客
2024 年 3 月 28 日
Do not stay here - checked in for two nights but didn’t even stay one night - renovation work going on all over the hotel, dirt and dust everywhere, tables and chairs being put together all day so lots of noise outside the room and had to go into town to find a quieter area to use wifi and work, other furniture stacked up in communal areas of the hotel. Genuinely did not feel a safe or comfortable environment to stay in.
Agreed with reception staff that I would check out the same day and they agreed to process refund the next day.
Got home two days later and refund had not been processed. Emailed the hotel three times over the course of a week and did not receive one response - all contact completely ignored.
Asked Expedia to intervene and hotel told them they would not refund despite telling me when I checked out that they would process the refund.
All of this is just basic good manners and customer service that you would expect any hotel to provide but to essentially lie that they would refund and then not do so, is inexcusable.
All of this is without even commenting on the state of the rooms with old, tired and chipped furniture, small dirty bathrooms and communal areas - the whole place needs renovating - but they should not be accepting guests whilst doing so.
If you want to pay good money for a poor hotel and even poorer customer service, BC Spa is the place for you.
Took multiple phone calls and a lot of persistence to get Expedia to eventually make the refund.
Jonathan
於 2024 年 3 月住了 2 晚
6/10 一般
Lydia
2023 年 11 月 8 日
Lydia
於 2023 年 11 月住了 2 晚
8/10 不錯
Suat
2023 年 9 月 4 日
Suat
於 2023 年 8 月住了 4 晚
8/10 不錯
Janet Christine
伴侶同遊
2023 年 9 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Excellent Turkish bath a must. Getting a little shabby in some areas and english breakfast not the best, but overall very nice
Janet Christine
於 2023 年 8 月住了 7 晚
8/10 不錯
ibrahim
家人同遊
2023 年 7 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kahvaltılıklar Mutlaka İyileştirilmeli
Kahvaltida servis edilenler kesinlikle iyilestirilmeli, hem hijyen hem kalite konusunda.. Ilk olarak bize gosterilen oda cok basık ve karanlıktı, personel yardim ederek degistirdi, Mehmet beye teşekkürlerimi sunarım. Aksi halde güzel bir tatil deneyimi olmayacaktı bizim icin. Onun haricinde bölgenin doğası zaten güzel.
ibrahim
於 2023 年 7 月住了 2 晚
6/10 一般
Bjørn
家人同遊
2023 年 7 月 24 日
讚好:職員與服務
Bjørn
於 2023 年 7 月住了 1 晚
4/10 欠佳
Gnaciuc
伴侶同遊
2023 年 7 月 17 日
不滿:整潔度和住宿狀況
Very disappointing. Our room looked pretty nice, however it was obvious that it wasn't cleaned in a long time. Paid extra for a hot tub in the room. When we tried to use it lots of worms came up with the water. Needless to say, due to such unsanitary conditions we didn't use it and it felt just as a rip off. As this wasn't bad enough, the breakfast next day was horrible, cheese with mold being served to guests. Wouldn't recommend it.
Gnaciuc
10/10 優異
Elif
2023 年 7 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Elif
於 2023 年 6 月住了 6 晚
8/10 不錯
LUC
2023 年 7 月 5 日
LUC
於 2023 年 7 月住了 1 晚
10/10 優異
Asiye Öznur
2023 年 7 月 1 日
Asiye Öznur
於 2023 年 6 月住了 3 晚
8/10 不錯
Aaron
2023 年 6 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Aaron
於 2023 年 6 月住了 1 晚
2/10 很差
Jane
2023 年 6 月 10 日
Jane
於 2023 年 6 月住了 2 晚
10/10 優異
ERCAN
2023 年 4 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Güzeldi
Temiz ve güzeldi.
ERCAN
於 2023 年 4 月住了 2 晚
2/10 很差
Huseyin cagatay
2023 年 4 月 13 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Huseyin cagatay
於 2023 年 4 月住了 1 晚
10/10 優異
Ian
家人同遊
2022 年 8 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable hotel. Room was dark but otherwise a pleasant stay
Ian
於 2022 年 8 月住了 13 晚
4/10 欠佳
Baris
2022 年 7 月 21 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Otel konumu cok iyi , diyecek bisey yok fakat
- otele giriste resepsiyondaki ARKADAŞ 3 defa rezervasyonumuzu, odeme meizi sordu REZERVASYON dan Bilgi si yoktu , BEKÇİ gibiydi
- oda ya girer girmez inanilmaz bir koku vardi , ESYA lar cok eski, yerler pisti. Yatak pisti . Cok gec otele girdigimiz icin bisey demedik . Gece 12 gibiydi
- problem olsun istemedik belki odaya girerler ertesi gun duzeltirler diye . Zaten 2 gece konaklayacagiz .
- kahvalti 10 da bitiyor ve hic ensek degil . Kahvaltiyi veren bayanda cok magdurdu durumdan yapacagim bisey yok dedl . Yazlik yerde niye 10 ? Ve cay vs . Bitmisti zaten .