The air condition couldn’t be adjusted, the room temperature was so cold. The light controls was difficult to find. The hotel location was good.
真实旅客
2019 年 8 月入住 1 晚
6/10 一般
真实旅客
2019年07月5日
满意:清洁度
NOT RECOMMENDED as deluxe hotel at this price
Second visit and spent 4D3N.
- bad experience at GLOW - hotel spa. Expensive and poor service. NOT PROFESSIONAL. NOT RECOMMENDED. I already booked by email in advance.
- one day when I (lady) return to guest room after breakfast. A male keeper ring the door bell asking if I feel OK after housekeeping. Very disturbing.
- 24/F restaurant at morning breakfast time : insufficient manpower. long queue waiting outside but empty tables inside due to set up tables slowly
- good velvet parking and transportation service at G/F - helpful team
真实旅客
2019 年 6 月入住 3 晚
10/10 超赞
Chen
2019年03月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Very clean and luxury hotel! Very much my expectations for a five-star hotel. Good job.