The unit did not look like the pictures on the booking. Booked 4 nights but only stayed 1 night and forfeited our payment due to conditions: uncomfortable beds, stained comforter, super loud at night due to parties on the beach, loud first thing in morning due to construction next door, mold in bathroom, walls patched but not painted, stove top didn’t work to heat water for coffee, microwave was old and took 4 minutes to heat a small cup of water for coffee. Overall just run down. Staff were nice.
Deborah
6/10 一般
Joseph
与家人出行
2023年08月13日
满意:服务设施
不满意:清洁度
Not bad value for money, buy cockroaches every other day was a nuisance especially for the kids.
Joseph
2023 年 7 月入住 14 晚
10/10 超赞
Larry
2022年05月2日
满意:清洁度、服务设施、住宿条件和设施
Had a great view of Patong Bay,close to beach, massage and restaurants...
Larry
2022 年 4 月入住 2 晚
4/10 很差
micheal
2019年09月7日
不满意:清洁度、员工和服务、住宿条件和设施
Holiday from hell
I believe that there are some very nice apartments within the Patong Tower By United 21 Thailand but the one we were given was defiantly not one of them. It started from when we first arrived as we walked through the door we immediately noticed that this was not the room we had booked.
As we inspected the apartment the things started to pile up, the mold in the bathroom and kitchen was pretty thick so i tried to contact the manager (Maddy) but was not contactable so on the third day the cleaner arrived to clean and informed us that Maddy had flown out of Thailand and to deal with her from now on. Everything within the self contained kitchen was disgustingly dirty so we had to go and purchase cutlery, cups,toaster and kettle just so as to have a cuppa and toast for breakfast.
The curtains only spanned 3/4 of the window space so at about 6.30am the light was boring in through the bedroom window, i could keep going with this but i think you get the idea.
On the second day the tv kept switching off at will and this was annoying but on the ninth day it swithed off and would not come back on so contacted the cleaner, she came for a look and agreed that it was dead,she left and we didnt hear from her and phone was swithed off.
That was the last straw for us, we booked another hotel for the last 4 nights and left loosing our money. By the end of that day i had 3 contacts from Maddy trying to justify the appalling service we had recieved.I would never recommend this place
micheal
2019 年 8 月入住 14 晚
2/10 糟糕
C
2019年06月25日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worse than the Worst
This was our worst experience ever in Phuket
C
2019 年 6 月入住 4 晚
10/10 超赞
Mario
2019年04月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Condo
Our stay at Patong Towers Condominiums was excellent. Our in check by Mr. Vaibhav was smooth and welcoming especially considering we were an hour late to arrive he was very pleasant and forgiving and made sure we felt welcome. As for the condo the view from the balcony was amazing and the rooms were well furnished and inviting. My only concern were the stained bed sheets which were eventually replaced without me having to request it. The tower is centered right in the middle of everything you would want to do and a stones throw from Patong Beach. We will definitely by staying here in future visits.
Mario
2019 年 4 月入住 11 晚
2/10 糟糕
Walter
2019年03月23日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I will never go there again.
This was one of the worst hotel I every been into. The bed was hard and very uncomfortable. Microwave did not work. The bedroom water did not work as well. I request my money back.
Walter
2019 年 3 月入住 5 晚
8/10 还可以
真实旅客
2019年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 2 月入住 7 晚
6/10 一般
Gab
与家人及幼儿出行
2019年01月29日
不满意:住宿条件和设施
Very old and dated. Paid for 5 people and only got 2 bottles of water daily. Riddled with Bedbugs. Shower ran out of hot water. No shower head. Manager of property was somewhat accommodating. Expedia needs to heavily scrutinize the properties they offer so their customers know what they have paid for. Dismal for the money paid.