The pictures to this place are decieving. The hotel is old and falling apart. The service was awful, they make most people wait until 5 or 530pm to check into rooms as they dont have enough staff to clean the place. The food is poor meat was tough to chew and some of the fruit was passed due. The room we stayed in the AC did not work and you can see mold build up as the dont clean the vents. We had to argue with the hotel manager until finally at 12AM they gave up another room. Its by far the worst hotel we have ever stayed at. This hotel is deceiving so please dont go by the pictures it says it has a private beach and yes they have a small piece however you cant swim there because its full of seaweed and they only have one person with a wheel barrael removing the seaweed. At no time can the beach be used as the water looks black due to so much seaweed, Horribel hotel they should be ashamed to provide such bad service.
Pablo
於 2025 年 6 月住了 2 晚
10/10
Steven
於 2025 年 5 月住了 4 晚
4/10
The AC don’t work in most rooms. The dinning alternatives are very limited. The drinks are terrible.
Jasmin
於 2025 年 2 月住了 3 晚
10/10
Excelente servicio, todo el personal fue siempre amable y servicial durante toda mi estancia. Recomiendo mucho hacer la visita al Cayo Acuario, que ya es incluida con el hospedaje. La comida muy buena y con una variedad razonable y buena.
Jairo
於 2025 年 4 月住了 3 晚
8/10
The staff is AMAZING. The food is delicious and the drinks are good ! You can tell the staff appreciate their work. They stay on top of cleaning the hotel and taking care of it but sadly the hotel itself needs work and re-modeling- the staff can only do so much.
Maria Paula
於 2025 年 1 月住了 3 晚
6/10
HOLLMAN
於 2024 年 12 月住了 5 晚
6/10
Our toilet took forever to recharge , seemed like we didn’t have enough towels everyday . The beach is average , pretty weedy . Wish there were more options for food , there was lengthy delays to get omelettes and other food and seemed like they were cross contaminating the food . Other than that it was a decent hotel the entertainment was good
Joey
於 2024 年 11 月住了 6 晚
10/10
I think it was perfect to rest and enjoy!
Ide
於 2024 年 11 月住了 3 晚
10/10
Maria
於 2024 年 9 月住了 4 晚
6/10
Esta evaluación es del hotel Aquarium ya que cuando llegamos nos dijeron que se había descompuesto el aire acondicionado y nos movieron a otro hotel, solo cenamos en el Marazul y las instalaciones estaban viejas y la ubicación no era buena
Cinthya
於 2024 年 9 月住了 3 晚
10/10
Jossy
於 2024 年 8 月住了 4 晚
8/10
The place was exceptional but the reason for 4 stars was on the date we attempted to register we got told due to power savings we had to go to sister hotel if we wanted a/c. If we stayed they would give us a room with only fan. So of the three booked day only 2 was spent at the actual hotel. Felt almost like a bait and switch.
真實旅客
於 2024 年 7 月住了 3 晚
6/10
Lorena
於 2024 年 6 月住了 4 晚
10/10
Excellent service and staff was extremely friendly and very professional
Ingrid
於 2024 年 3 月住了 3 晚
4/10
ARACELY
於 2024 年 3 月住了 4 晚
8/10
yamile haito
於 2024 年 1 月住了 4 晚
8/10
Marazul is a beautiful hotel, quiet with nice groomed landscape, bridge walk to bar on boat dock. Staff was friendly. There is only a small man made sand area with access to ocean but no real beach. Entertaining at night was very mediocre, very disappointing and not as advertised on the activity board at the hotel. The drinks at the bar are almost a completely ripooff. The worst cocktails we have ever drinken. No name brands liquor.
Steven
6/10
Andrea
於 2023 年 11 月住了 4 晚
6/10
Taking everyday a trip to aquarium island
Ana Maria
於 2023 年 4 月住了 3 晚
10/10
Todo estuvo excelente. Grata experiencia
Ivonne
於 2023 年 1 月住了 2 晚
8/10
Hôtel sympa ,vieillissant mais propre,nourriture pas top,super accueil des l’ensemble de l’équipe de l’hôtel ainsi que des managers
Laurent
於 2021 年 12 月住了 3 晚
6/10
Friendly and helpful staff.
Juana
於 2021 年 10 月住了 5 晚
6/10
GISELE
於 2021 年 9 月住了 4 晚
10/10
Deberían permitir llevar cualquier tipo de comida al cuarto para personas que se sientan indispuestas