Sutara Family Hotel

"Clean room, very friendly and helpful staff, fully stocked amenities. The location of thisnhotel is also really close to a lot of markets, the castle, and restaurants. "

"スタッフの方の対応が丁寧で良かったです 直前に子どものプランを追加したり料理の変更をお願いしても柔軟に対応してもらえました"

"Was a great stay ! "

"施設は全体的に清潔感があって過ごしやすかったです。"

"I was supposed to meet a family member here, but their flight was canceled and could no longer meet me here in Japan. I needed to cancel this reservation because of this disappointing turn of events. I messaged the hotel staff during the window of time necessary to cancel without late-cancellation fees, however the staff did not respond to me until after that window had passed, and would not budge on their policy of charging me for the entire stay. I was very unimpressed by their business ethics...

"Nice large rooms in good central location and good value for money."

"Very nice and close to shopping and train station"

"スタッフ対応には特に問題ありません。ホテルが古く設備が使い難かったです。お風呂を貯める時間か掛かる事、シャワーの出が悪い事が気になります。"