Got to the hotel at 1:30 in the morning, the attendant tried to tell me multiple times that I didn't have a reservation even though I had a confirmation number and showed her the confirmation email & number from the site I used to make the reservation. She found my reservation, checked us in and we were on our way. We got into the room and there seemed to be a short in one of the lights - all it would do was flicker, a really small problem as all we wanted to do was sleep anyway. When we pulled back the covers a bed bug ran across the sheets - we caught the but in a plastic cup, looked for others and brought it out to the desk and let her know we wouldn't be staying. There was no apology, shock or empathy from the desk attendant - as if this happened quite often or she was poorly trained in customer service etiquette. I asked her for a refund which she processed and gave me a receipt for. I wouldn't go back and wouldn't recommend anyone else stay there as when we looked up reviews found other complaints of bed bugs (wish I would have read those first).
Chelsey12
10/10 優異
真實旅客
2015 年 8 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel that provided breakfast.
It had comfortable beds. The staff was courteous and helpful. Continental breakfa st was provided as well as casino promotions.
真實旅客
8/10 不錯
真實旅客
2015 年 7 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is a nice facility - not to impressed with the casino's buffet. Limited selection and out of things. Waitress there was very helpful and did her best.
真實旅客
8/10 不錯
真實旅客
2015 年 6 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pillows. Lots and lots of fresh pillows!
Enjoyed the stay hugging my fresh pillows each and every night.
It was quiet. There was a night with cigarette smoke but that could have been from the window air conditioner intake.
Otherwise, spend (4) nights here & all is well.
Thanks!
真實旅客
8/10 不錯
真實旅客
2015 年 3 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Everything good except the heater/fan was to noisy.
真實旅客
8/10 不錯
Ron
2014 年 3 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ron
10/10 優異
dynomite (rosebud)
2013 年 8 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Surprising
I enjoyed my stay very much and I was treated well.
dynomite
6/10 一般
真實旅客
2013 年 8 月 4 日
Okay
It was okay. Lady that checked us in wasn't very polite or inviting.
真實旅客
8/10 不錯
真實旅客
2013 年 7 月 15 日
讚好:整潔度和職員與服務
Casino Motel
overall very satisfied with the motel. Coffee pots in front lobby were empty though.
真實旅客
10/10 優異
真實旅客
2013 年 7 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Only draw back was that it is under one roof with a Casino and you can smell the cigarettes....although the room did not. A good value for the price.
真實旅客
8/10 不錯
真實旅客
2013 年 6 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
6/10 一般
Mick (CO)
2013 年 6 月 22 日
讚好:整潔度和客房舒適度
OK accommodations, But ...
The room itself was fine, but atmosphere & amenities are limited. This is a casino hotel; smoking is permitted in the casino, and the smoke smell permeates the entire premises, including the rooms. Alcohol is forbidden everywhere except in the casino itself, and it was so smoky that we could not stay in there. There are both a cafe and a buffet eating areas; the food is standard fair, but nothing extra. The provided breakfast is OK, but not extensive and is provided in a small room with only about 5 or 6 tables.
Mick
10/10 優異
真實旅客
2013 年 5 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Birthday Get-a-way
We had a great time! It's been a couple of years since we visited here and we like all the changes since then. Great for a quick get-a-way!
真實旅客
10/10 優異
真實旅客
2013 年 4 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
South Dakota Prairie Jewel
Neat, clean and comfortable rooms. Restaurant food above average with fast, courteous service. Parking OK and prices very reasonable. Good job!
真實旅客
8/10 不錯
J & M
2013 年 1 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room was clean, bed was comfortable, staff was friendly., breakfast good. Only thing we did not like was the smoke smell that lingured a bit in the main entrance. Will stay here again.
J & M
6/10 一般
Tim G.
2012 年 10 月 10 日
讚好:職員與服務、住宿狀況和客房舒適度
Quality is acceptable; smokey smell throughout
The quality of the hotel was good considering the availability of hotels in the area, however, because it is not strictly a non-smoking hotel and the hotel is adjacent (attached) to a casino; the cigarette smoke smell is obvious even in the non-smoking rooms, bed linens, and towels. Those with sensitive noses should beware! Breakfast area was a bit unwelcoming and claustrophobic (no windows).
Tim G.
8/10 不錯
真實旅客
2012 年 10 月 9 日
讚好:職員與服務
真實旅客
6/10 一般
joe (Kansas, USA)
2012 年 8 月 24 日
不滿:職員與服務
place to lay ur head
no alcohal on premises, cuz you want us to go to your casino and drink. Absolutely no internet service. overall experience was not that good. Would stay there again just because the slots were paying out.
joe
10/10 優異
真實旅客
2012 年 8 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel, and very comfortable. I would recommend it.
真實旅客
8/10 不錯
Tall Traci
2012 年 8 月 10 日
讚好:整潔度和客房舒適度
Double paid for the room!
The room was very nice and immaculately clean. The main area was somewhat smoky due to the casino location. Only negative was when we paid in cash we had also been charged on card.