Hai Ba Trung 4 Stars Hotels

"The staff were extremely accommodating - we arrived late (2am) and they still had no issue with checking us in! They were so helpful with informing us about the area and things to do. Alex was brilliant, and catered to all our needs. He really made us feel so comfortable here. We booked the Ha Giang loop through Jimmi who was so so helpful, and made the process so seamless. Also, a big thanks to the other staff who ensured we never had to open the door ourselves once! Breakfast is amazing, with so many options to choose from. The bed is so comfortable and the hotel is so central. Overall, an amazing experience, with the staff really being the highlight. "

"The staff Ryan, Hannah and Henry were great and proactive. Resolved issue fast with finesse. Our stay was made memorable because of this hotel and their staff. Breakfast spread was amazing, too. Thank you and we will return when visit Hanoi again. "

"The staff were friendly and accommodating, providing tourists with guidepoints to check out renowned landmarks around Hanoi. Thank you very much for the hospitality!"