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last minute change of plans, hotel was convenient in the area we wanted to be. Great front desk people, room service fast, and outstanding. Extremely friendly..........would stay there again...
Actually only unpleasing thing was the super noisy AC. It was impossible to rest or watch TV, talk on the phone while it was on. If they just revise the HVAC system, the hotel will be pleasing or excellent for most of the customers.
Check-in was very quick. Front desk person was able to find a nice room facing Union Square for us even though we arrived in the morning. Staff was helpful and friendly at all times. Room service was excellent too.
Comfortable and easy to get to places - center of SF city so very easy to run into homeless people
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