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Beautiful property nice pools golf course unique design
A bit far from center and too close to mosque... which means you get wake up at 4am.. except of that everything else was nice
Staff are extremely professional, whether from front desk, restaurant, concierge or housekeeping.
Beautiful room and setting. Love the access to swimming pool. Diid not like the insistent bugging us about paying for our dinner and drinks , not allowing charge to the room. Not clear that we could make reservation for near year dinner st the hotel. We came to restaurant and even tho there were ...
Bad experience with Hotel SPA. The service was very bad. The staff are talking to each other and laugh so loud. Even when we told them the aircon was freezing cold they told us to dry the mask or scrub faster. They nvr think the customer point of view. How can the Spa did not make any preparation ...
loving the breakfast! and the staff is friendly! keep it up, will definitely come back again. thank you satoria for excellent service
Hotel is old and need renovation. Room smell is not good. Free shuttle to airport is a plus point.
Enjoyed my stay at this hotel, it has a good location near Jl Malioboro, staff are pleasant & helpful. The only negative is the experience I had with Expedia's App which I found misleading when booking a stay at a hotel in Surabaya
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