10/10 Excellent
Kathy M.
29 Sept 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
On the Douro
The property is very unique, special. Located directly on the Douro river with incredible views. The house was welcoming, comfortable and clean. The food cooked for us was always in abundance and delicious. They, Elena and Claudia, looked after our needs (dining, drinks, laundry, etc) very well and kindly. Pedro as our concierge was incredibly valuable. He helped us with every aspect of our stay - securing boat moorings, confirming reservations, acting as a translator, helping above and beyond duty in an emergency that required hospitalization. He checked in with us daily, sometimes more than once to see if there was anything he was able to help plan and to ensure we were always comfortable. Our stay at the villa would not have been as wonderful without the staffing and Pedro. On a note that should be considered is the drive to the villa - it is a steep, windy and narrow road down through vineyards. There are no shops or ATM’s nearby. There is a train, small, that runs directly behind the villa but it never interfered with our stay. We actually enjoyed the train as it occasionally passed by. Overall, the stay was very memorable and enjoyable. Thank you to Pedro, Elena and Claudia!
Kathy M.
Stayed 6 nights in Sep 2024