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Royal Park Hotel & SPA
4.0 star property

Upscale spa hotel near Kazakhstan Central Concert Hall

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your current months are April, 2024 and May, 2024.
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May 2024

Royal Park Hotel & SPA

Photo gallery for Royal Park Hotel & SPA

Hallway
Indoor pool
Exterior
Interior
Free daily buffet breakfast

Overview of Royal Park Hotel & SPA

Reviews
6.8

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
18, Kerey and Zhanibek Khans Street, Astana, 010000
  • Popular LocationParliament of Kazakhstan3 min drive
  • Popular LocationBayterek Tower3 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan6 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)18 min drive
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Room options

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite

Living area

Luxury Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

About the area

Astana

Royal Park Hotel & SPA is located in Yesil District, a neighbourhood in Astana, and is near the airport. Looking to enjoy an event or a match while in town? See what's going on at Kazakhstan Central Concert Hall.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 2 min drive
  • Parliament of Kazakhstan - 3 min drive
  • Bayterek Tower - 3 min drive
  • EXPO 2017 - 4 min drive
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive

Getting around

  • Astana Railway Station - 28 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 18 min drive

Restaurants

  • Emiliya - 14 min walk
  • Salter’s Fine Meats - 14 min walk
  • Caffe Latte - 11 min walk
  • Пинта Bar & Grill Akmeshit - 3 min walk
  • Coffee BOOM - 11 min walk

About this property

Royal Park Hotel & SPA

Upscale hotel near Kazakhstan Central Concert Hall
Located close to Parliament of Kazakhstan and Korme Exhibition Complex, Royal Park Hotel & SPA provides a free breakfast buffet, a free daily manager's reception and a coffee shop/cafe. Treat yourself to a Thai massage, a body scrub or Ayurvedic treatments at SPA-центр «ELIXIR», the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking and extended parking
  • A round-trip airport shuttle (surcharge), luggage storage and smoke-free property
  • Concierge services, free newspapers and a lift
Room features
All 85 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (65 square feet of space)
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: KZT 4500 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

Royal Park Hotel Astana
Royal Park Astana
Royal Park Hotel SPA
Royal Park Hotel & SPA Hotel
Royal Park Hotel & SPA Astana
Royal Park Hotel & SPA Hotel Astana

Frequently asked questions

Does Royal Park Hotel & SPA have a pool?

Yes, this property has an indoor pool.

Is Royal Park Hotel & SPA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Park Hotel & SPA?

Self-parking and extended parking are free at this property.

What time is check-in at Royal Park Hotel & SPA?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Royal Park Hotel & SPA?

Checkout is at noon.

Does Royal Park Hotel & SPA provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4500 per vehicle applies.

Where is Royal Park Hotel & SPA located?

Located in Yesil District, this spa hotel is within 2 mi (3 km) of Kazakhstan Central Concert Hall, Parliament of Kazakhstan and Korme Exhibition Complex. House of Ministries and Khan Shatyr are also within 3 mi (5 km).

Royal Park Hotel & SPA Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 54 reviews" "
Rating 8 - Good. 19 out of 54 reviews" "
Rating 6 - Okay. 17 out of 54 reviews" "
Rating 4 - Poor. 7 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, room comfort
Stay
We went for the football, check in was very slow but improved from then on. Drinks and food good .
Stayed 2 nights in Nov 2019

10/10 Excellent

Don

Liked: Staff & service, amenities, property conditions & facilities
Clean and nice location. The breakfast is good and there is a good Chinese restaurant in the building.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
You are treated like a thief and you will be asked to pay a deposit in case you steel sthing from the minibar
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cart was broken, had to carry bags. Everything else was just fine.
Stayed 1 night in Nov 2018

4/10 Poor

Sabzina

Poor service
I have contacted the hotel about the airport shuttle. Heard nothing from them. On the arrival mentioned at the reception on that matter. No apologies were given. Poor service and customer care
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Nice hotel but cold inside the room. They give y
Nice hotel but cold inside the room. They give yOur heater.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

6/10 Okay

Fernando

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
There are some serious issues with the quality of the construction of this hotel. Poorly fitted bathrooms, and even some dangerous finishes in the rooms themselves such as loose power plugs and rows of screws projecting from the floor flashings.
Stayed 4 nights in Sep 2017