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The Ritz-Carlton, Astana

5.0 star property
Luxury Art Deco hotel, walk to Bayterek Tower

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Ritz-Carlton, Astana

Photo gallery for The Ritz-Carlton, Astana

Exterior
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby

Overview of The Ritz-Carlton, Astana

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
16 Dostyk Street, Astana, 010016
  • Popular LocationParliament of Kazakhstan7 min walk
  • Popular LocationBayterek Tower8 min walk
  • Popular LocationKazakhstan Ministry of Foreign Affairs12 min walk
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)21 min drive
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Room options

View all photos for Club Room, 2 Queen Beds, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Designer toiletries
Private bathroom
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom

City view

Club Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
  • 2906 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Club Lounge access)

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Club Lounge access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

City view

Junior Suite, 1 King Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Hairdryer
  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Blackout curtains
Designer toiletries
Private bathroom
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Designer toiletries
Private bathroom
Bathrobes
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Water view
The St. Regis Astana
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (25)
The price is HK$1,446
per night
HK$1,619 total
includes taxes & fees
3 May - 4 May
The St. Regis Astana

About the area

Astana

Located in Astana, The Ritz-Carlton, Astana is in the city centre. Singing Fountain and Bayterek Tower are notable landmarks, and travellers looking to shop may want to visit Khan Shatyr and Mega Astana Shopping Centre. Looking to enjoy an event or a match? See what's going on at Kazakhstan Central Concert Hall or Astana Arena.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Parliament of Kazakhstan - 7 min walk
  • Bayterek Tower - 8 min walk
  • Kazakhstan Ministry of Foreign Affairs - 12 min walk
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive
  • EXPO 2017 - 6 min drive

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 21 min drive

Restaurants

  • Starbucks - 9 min walk
  • Emiliya - 9 min walk
  • Bao - 1 min walk
  • Salter’s Fine Meats - 9 min walk
  • Starbucks Reserve Bar - 1 min walk

About this property

The Ritz-Carlton, Astana

Luxury hotel near Bayterek Tower
Located close to Singing Fountain and Parliament of Kazakhstan, The Ritz-Carlton, Astana provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage, a body treatment or a facial at Ritz Carlton Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Tour/ticket information, a banquet hall and wedding services
Room features
All 157 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with Netflix
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: KZT 22000 for adults and KZT 11000 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Netflix
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 35000 per accommodation, per stay
Welcoming dogs and cats only
1 total (up to 22 lb per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 20000.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately KZT 22000 for adults and from KZT 11000 for children
  • Airport shuttle fee: KZT 30000 per vehicle (one-way)
  • Pet fee: KZT 35000 per accommodation, per stay
  • Rollaway bed fee: KZT 20000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

The Ritz Carlton Astana
The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Astana
The Ritz-Carlton, Astana Hotel Astana

Frequently asked questions

Does The Ritz-Carlton, Astana have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Astana?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Astana on 7 May 2024 start from HK$1,750.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Astana pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lb per pet. There's a fee of KZT 35000 per accommodation, per stay.

How much is parking at The Ritz-Carlton, Astana?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Astana?

Check-in start time: 3 PM; check-in end time: 5:30 AM.

What time is check-out at The Ritz-Carlton, Astana?

Checkout is at noon.

Does The Ritz-Carlton, Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 30000 per vehicle applies.

Where is The Ritz-Carlton, Astana located?

Located in Yesil District, this luxury hotel is within a 10-minute walk of Parliament of Kazakhstan, Singing Fountain and Bayterek Tower. Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs are also within 15 minutes.

The Ritz-Carlton, Astana Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 28 out of 29 reviews" "
Rating 8 - Good. 0 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tatyana

Stayed 1 night in Jun 2023

10/10 Excellent

Valentina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazing! The service and stuff outstanding!
Stayed 2 nights in Jun 2023

10/10 Excellent

kanysh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel,only minus is condition of curtains.
Stayed 1 night in May 2023

10/10 Excellent

Hermann, Graz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best option in Astana, especially if you want to be sure the quality is where you expect it. Not cheap, but you get what you pay for. Club Lunge is not worth the upgrade. Breakfast very good even on Ritz standards. Staff is very friendly and good wot work with. On-site restaurants are decent, Selfie on 18th worth mentioning for the impressive wine-list and splendid views of the city. Definately will be back when in Astana.
Stayed 2 nights in Apr 2023

10/10 Excellent

Narine

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Astana.
It is very good hotel from all sides. It is very clean. Personnel is very friendly. I have nothin negative to say.
Stayed 7 nights in Feb 2023

10/10 Excellent

AIDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a wonderful stay!
Stayed 1 night in Sep 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Getaway
Ritz-Carlton in Nur-Sultan is exceptional. Great service and wonderful people. I had a great massage in the spa. I will gladly return to the Ritz for more relaxation
Stayed 1 night in Mar 2020

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning and friendly
A stunning hotel with the friendliest staff. Despite the entire city being shut down, the staff did all they could to ensure I had a wonderful vacation. The food was delicious and the spa was the ultimate treat. I highly recommend staying at The Ritz if you have the chance.
Stayed 3 nights in Mar 2020