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Mercure Bangkok Sukhumvit 11 - SHA Plus

Photo gallery for Mercure Bangkok Sukhumvit 11 - SHA Plus

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
In-room safe, desk, blackout curtains, soundproofing

Overview of Mercure Bangkok Sukhumvit 11 - SHA Plus

UNESCO Sustainable Travel Pledge

Mercure Bangkok Sukhumvit 11 - SHA Plus

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok

Explore the area

  • Popular LocationNana Square8 min walk
  • Popular LocationSoi Cowboy13 min walk
  • Popular LocationTerminal 21 Shopping Mall14 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)22 min drive

Choose dates to view prices

About this area

Bangkok

Mercure Bangkok Sukhumvit 11 - SHA Plus is located in Sukhumvit, a neighbourhood in Bangkok, and is on the Strip and near a metro station. Grand Palace and Temple of the Emerald Buddha are notable landmarks, and travellers looking to shop may want to visit Terminal 21 Shopping Mall and Siam Paragon Mall. Ready for a night out? Consider Central Embassy and Bhumibol Adulyadej Hospital.

What's nearby

  • Nana Square - 8 min walk
  • Soi Cowboy - 13 min walk
  • Terminal 21 Shopping Mall - 14 min walk
  • Erawan Shrine - 3 min drive
  • Police General Hospital - 4 min drive

Getting around

  • Nana BTS Station - 5 min walk
  • Asok Railway Station - 18 min walk
  • Suvarnabhumi International Airport (BKK) - 22 min drive

About this property

Mercure Bangkok Sukhumvit 11 - SHA Plus

Eco-friendly Bangkok hotel in Sukhumvit, near Terminal 21 Shopping Mall
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 232 soundproofed rooms feature free WiFi and iPod docks. Guests can appreciate conveniences such as fridges and electric kettles, and other amenities include 24-hour room service and LCD TVs.
Mercure Bangkok Sukhumvit 11 - SHA Plus offers 232 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: THB 412 for adults and THB 206 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Renovated entire property – March 2017

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • iPod dock
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 412 for adults and THB 206 for children (approximately)
  • Airport shuttle fee: THB 2500 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Union Pay and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Bangkok Sukhumvit 11 Hotel
Mercure 11 Hotel
Mercure 11
Mercure Bangkok Sukhumvit 11 (opening December 2016)
Mercure Bangkok Sukhumvit 11
Mercure Bangkok Sukhumvit 11 SHA Plus
Mercure Bangkok Sukhumvit 11 - SHA Plus Hotel
Mercure Bangkok Sukhumvit 11 - SHA Plus Bangkok
Mercure Bangkok Sukhumvit 11 - SHA Plus Hotel Bangkok

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 341 out of 655 reviews
5 - Excellent 52%
Rating 4 - Good. 247 out of 655 reviews
4 - Good 38%
Rating 3 - Okay. 42 out of 655 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 655 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 655 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While i Stayed 1 day For Quarantine reasons My stay was Very pleasing and if i Need to Return i certainly would Consider Making Mercure my Choice The Only dissapointing Comment i Can Say is The Menu was Not Great and was Not Hot That Could Be improved?
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location is closed! ASQ only.
This is strictly an ASQ Hotel. It is not open to general public yet they are processing reservations for this very property. Once there it is bait and switch as they will attempt to transfer you to a sister property. Fraudulent deceptive practice that should cease immediately. Hotels.com should not be party to there deceptive practice.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE! I've checkin for this booking. Nice view, Good Hotel. Great service.
Stayed 1 night in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE! I've checkin for this booking. Nice view, Good Hotel. Great service.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with very friendly staff in an ideal location.
Stayed 3 nights in Mar 2020