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Grand Hotel Francais - ex. Best Western

3.0 star property
Victorian hotel with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Floor plan
Lounge
Lounge
Living area
Best Western Grand Hotel Francais in central Bordeaux offers practical amenities like dry cleaning and a business center. Guests enjoy WiFi, a snack bar, and easy access to Place de la Bourse and Rue Sainte-Catherine shopping. The staff is praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly
The current price is HK$1,344
HK$1,522 total
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
12 Rue Du Temple, Bordeaux, NAQ, 33000

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.3 km
  • Grand Theatre of Bordeaux - 5 min walk - 0.4 km
  • Bordeaux Cathedral - 5 min walk - 0.4 km
  • Place de la Bourse - 8 min walk - 0.7 km
  • Place des Quinconces - 8 min walk - 0.7 km

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Bordeaux (BOD-Merignac) - 50 min drive

Restaurants

  • ‪Land & Monkeys - ‬3 min walk
  • ‪French.house - ‬2 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Bistro Montesquieu - ‬2 min walk

About this property

Grand Hotel Francais - ex. Best Western

Hotel near Rue Sainte-Catherine
At Grand Hotel Francais - ex. Best Western, you can look forward to dry cleaning/laundry services, a bar and a business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as babysitting.
Additional perks include:
  • Buffet breakfast (surcharge), smoke-free property and tour/ticket information
  • Luggage storage, a 24-hour front desk and concierge services
  • 3 meeting rooms, a lift and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Grand Hotel Francais - ex. Best Western include perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and offices. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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9.0 out of 10, Wonderful, 892 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Hotel Francais Bordeaux
Best Western Grand Hotel Francais
Best Western Grand Francais Bordeaux
Best Western Grand Francais
Bordeaux Best Western
Best Western Bordeaux
Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

Is Grand Hotel Francais - ex. Best Western pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Grand Hotel Francais - ex. Best Western?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Francais - ex. Best Western on 3 Nov 2025 start from HK$1,343.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Francais - ex. Best Western?

Checkout is at noon.

Where is Grand Hotel Francais - ex. Best Western located?

Located in Bordeaux City Centre, this hotel is within a 5-minute walk of Les Grands Hommes and Rue Sainte-Catherine. Place Gambetta and Notre Dame Church are also within 5 minutes. Gambetta Tram Station is only a 2-minute walk and Grand Theatre Tram Station is 4 minutes.

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Reviews

Grand Hotel Francais - ex. Best Western Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 540 out of 967 reviews
Rating 8 - Good. 335 out of 967 reviews
Rating 6 - Okay. 69 out of 967 reviews
Rating 4 - Poor. 16 out of 967 reviews
Rating 2 - Terrible. 7 out of 967 reviews

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel right in the centre with very comfortable bed and very quiet room
Stayed 1 night in Sep 2025

8/10 Good

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location with the tram 1 block away. Classic room was small but well laid out. Would stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was my favorite part of Bordeaux. The staff were kind, encouraging my still developing French with patience, and offering suggestions to make my trip more enjoyable. Coming back each day was like coming home. Merci beaucoup.
Stayed 7 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very helpful, many times, with our questions. They offered many good ideas for activities and helped us find specific stores. They explained the tram system and sold us tickets. They were happy people and very polite.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. 4th floor was very quiet. Bar was beautiful. Hotel organized a taxi to airport. Uber is a little walk to pick up spot. Bathroom good.. a little crowded. Bath, big shower, separate toilet and two sinks. Location is very very good
Stayed 3 nights in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness
Close to everything staff was amazing. Bed was not a queen but a double. Wrong information.
Stayed 3 nights in Oct 2025

10/10 Excellent

Claire

Liked: Amenities
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Stayed 2 nights in Jul 2025

8/10 Good

Chai

Liked: Cleanliness, property conditions & facilities
centrallt located for shopping and dinning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder

Wonderful hotel in a
Stayed 4 nights in Jun 2025

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities
Overall perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, perfect location close to everything, and trams right around the corner. The staff were lovely and superhelpful. The room was great, breakfast was delicious, fresh and varied.there was also a gorgeous bar with the most inventive fresh cocktails from the lovely bartender. So exceeded all expectations
Stayed 2 nights in Jun 2025

10/10 Excellent

rozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very central. Staff very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Hilde B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - everything is within walking distance! Very friendly and service-minded staff. Superior room with balcony was nice but a bit on the small side. Ok breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Cherilyn

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Fabulous staff and bartender! Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
Stayed 1 night in May 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 3 nights in Nov 2023

6/10 Okay

Daphne

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was small and falsely advertised on Expedia. Far too expensive for this small room. Bathroom door right off bedside was frosted glass sliding.. making privacy impossible, especially at night to switch on light. Fridge in room was broken and dirty inside. Would not recommend.
Stayed 3 nights in Aug 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location! Does the job.

Great location.
Stayed 3 nights in Jun 2024