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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only
4.5 star property

Adults-only oceanfront luxury

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Property amenity
Exterior
Premium bedding, free minibar, in-room safe, desk
10 restaurants, breakfast served
Premium bedding, free minibar, in-room safe, desk

Overview of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Reviews
7.6

Good

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Puerto Morelos.

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500
  • Popular LocationMoon Palace Golf Club14 min drive
  • Popular LocationPetempich Bay17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
  • Popular LocationPuerto Morelos Beach22 min drive
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Room options

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

View from room

Honeymoon Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 1259 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

View from room

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Blackout curtains
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
Pool
Hot tub
Breakfast included
All-inclusive
7.4 out of 10, Good, (1888)
The price is HK$3,059
per night
HK$3,059 total
includes taxes & fees
2 May - 3 May
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

About the area

Puerto Morelos

Located in Puerto Morelos, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is next to a golf course and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Take the opportunity to explore the area for water adventures such as windsurfing.
Visit our Puerto Morelos travel guideOpens in a new window

What's nearby

  • Moon Palace Golf Club - 14 min drive
  • Petempich Bay - 17 min drive
  • Crococun Zoo - 18 min drive
  • Puerto Morelos Beach - 22 min drive
  • Puerto Morelos Town Square - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

  • Agave Mexican Cuisine - 16 min walk
  • Grand Lobby Bar - 15 min drive
  • Cusco - 18 min drive
  • Grand Central Buffet - 17 min drive
  • The Grill - 17 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive property by the ocean
At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can look forward to a free breakfast buffet, 18 holes of golf and a casino. This property is a great place to bask in the sun with a white sand beach, 5 beach bars and beach massages. Treat yourself to a deep-tissue massage, a manicure/pedicure or aromatherapy at The Royal Spa, the on-site spa. Make sure that you enjoy a meal at the 10 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include snorkelling, kayaking and scuba diving. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars.
You'll also enjoy perks such as:
  • 2 outdoor pools with 6 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • 3 indoor tennis courts, express check-out and express check-in
  • A gift shop, a reception hall and beach towels
  • Guest reviews speak well of the helpful staff
Room features
All 343 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Jetted bath, rainfall showers and free toiletries
  • 49-inch plasma TVs with premium channels
  • Separate sitting areas, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 6 swim-up bars, 5 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Gourmet Marche
  • Zen
  • Hunter Steak House
  • Grazie Italian Trattoria
  • Taj | Indian Cuisine

Things to do

  • 18 holes of golf
  • 3 indoor tennis courts
  • 2 outdoor pools
  • Billiards/pool table
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Tennis
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Front entrance ramp
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 10 April 2024 to 20 June 2024 (completion date subject to change).
During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only on 14 May 2024 start from HK$2,663.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Checkout is at noon.

Are there all-inclusive benefits at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, dance classes, yoga classes and more.

Where is Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Located in Puerto Morelos, this beachfront property is next to a golf course and within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 216 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 106 out of 1003 reviews" "
Rating 2 - Terrible. 98 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

keonna

Travelled with partner
They placed us in a room overlooking construction. We booked adults only swim out room for privacy. We had other guest swimming and walking in our personal swim out everyday. No privacy. When we called to complain, no one assisted. This continued to happen through out our stay. Our stay was not so pleasant. I would not recommend. We notice that’s people of European decent was treated a lot better than people of another cultures.They were accommodated quickly. We were not.
Stayed 3 nights in Apr 2024

4/10 Poor

Alejandra

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Construction was being performed and we where not notified prior.
Stayed 5 nights in Apr 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, everyone was always so friendly and welcoming. Always attentive to our needs! Hotel is beautiful and has all you need.

8/10 Good

Cameda, Stevenson Ranch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler was Fernando he was amazing and planned everything for us
Stayed 4 nights in Apr 2024

2/10 Terrible

David

Disliked: Property conditions & facilities
It was under construction
Stayed 4 nights in Apr 2024

2/10 Terrible

Leandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that the Hideaway staff was able to fix our room situation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Ki
Stayed 4 nights in Mar 2024

8/10 Good

Suresh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is a huge language barrier as many of the questions asked in English were incorrectly answered. The front desk staff was a bit rude and it was quite irritating having staff accost us with time share nonsense within 15 mins checking in. Not to mention the many blatant lies we were told to coerce us into listening to them, I.e vip breakfast and special rewards.They would not take no for an answer. It was disheartening that our first day there was mostly taken up with presentations and numbers being thrown at us when we paid for a full day of relaxation. Imagine the days of awkwardness after when the lobby staff is continuously badgering you as to whether you “took the deal”. We did not spend such a vast fee on vacation for feelings of discomfort. As an international resort, one would imagine that they would cater to all religions and ethnicities. Preparing beef and pork on the same grill as other products intended for consumption should be taken into consideration. There also was a weird smell throughout the resort near the rooms.The grounds throughout the resort especially by the pool are a bit uneven and many times we have tripped as well as seen little kids stumble as well with the random uneven surfaces. We have been to another Royalton and we did not have any of the above issues. The stay would have been better without the time share badgering. We understand you work on commission but practically shoving offers at your guests and nagging is in poor taste.
Stayed 4 nights in Mar 2024

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week @ the Hideaway.
Stayed 5 nights in Mar 2024